Trust Based Consensus Model for Social Network in an Incomplete Linguistic Information Context

A theoretical framework to consensus building within a networked social group is put forward. This article investigates a trust based estimation and aggregation methods as part of a visual consensus model for multiple criteria group decision making with incomplete linguistic information. A novel trust propagation method is proposed to derive trust relationship from an incomplete connected trust network and the trust score induced order weighted averaging operator is presented to aggregate the orthopairs of trust/distrust values obtained from different trust paths. Then, the concept of relative trust score is defined, whose use is twofold: (1) to estimate the unknown preference values and (2) as a reliable source to determine experts' weights. A visual feedback process is developed to provide experts with graphical representations of their consensus status within the group as well as to identify the alternatives and preference values that should be reconsidered for changing in the subsequent consensus round. The feedback process also includes a recommendation mechanism to provide advice to those experts that are identified as contributing less to consensus on how to change their identified preference values. It is proved that the implementation of the visual feedback mechanism guarantees the convergence of the consensus reaching process

Generating basic skills reports for low-skilled readers

We describe SkillSum, a Natural Language Generation (NLG) system that generates a personalised feedback report for someone who has just completed a screening assessment of their basic literacy and numeracy skills. Because many SkillSum users have limited literacy, the generated reports must be easily comprehended by people with limited reading skills; this is the most novel aspect of SkillSum, and the focus of this paper. We used two approaches to maximise readability. First, for determining content and structure (document planning), we did not explicitly model readability, but rather followed a pragmatic approach of repeatedly revising content and structure following pilot experiments and interviews with domain experts. Second, for choosing linguistic expressions (microplanning), we attempted to formulate explicitly the choices that enhanced readability, using a constraints approach and preference rules; our constraints were based on corpus analysis and our preference rules were based on psycholinguistic findings. Evaluation of the SkillSum system was twofold: it compared the usefulness of NLG technology to that of canned text output, and it assessed the effectiveness of the readability model. Results showed that NLG was more effective than canned text at enhancing users' knowledge of their skills, and also suggested that the empirical 'revise based on experiments and interviews' approach made a substantial contribution to readability as well as our explicit psycholinguistically inspired models of readability choices