How Design Plays Strategic Roles in Internet Service Innovation: Lessons from Korean Companies

In order to survive in the highly competitive internet business, companies have to provide differentiated services that can satisfy the rapidly changing users’ tastes and needs. Designers have been increasingly committed to achieving user satisfaction by generating and visualizing innovative solutions in new internet service development. The roles of internet service design have expanded from a narrow focus on aesthetics into a more strategic aspect. This paper investigates the methods of managing design in order to enhance companies’ competitiveness in internet business. The main research processes are to: (1) explore the current state of internet service design in Korea through in-depth interviews with professional designers and survey questionnaires to 30 digital design agencies and 60 clients; (2) compare how design is managed between in-house design groups and digital design agencies though the case studies of five Korean companies; and (3) develop a taxonomy characterizing four roles of designers in conjunction with the levels of their strategic contributions to internet service innovation: visualist, solution provider, concept generator, and service initiator. In addition, we demonstrate the growing contributions of the strategic use of design for innovating internet services, building robust brand equity, and increasing business performance. Keywords: Design Management; Internet Business; Internet Service Design; Digital Design; Digital Design Agency; In-House Design Group, Case Study</p

From Social Simulation to Integrative System Design

As the recent financial crisis showed, today there is a strong need to gain "ecological perspective" of all relevant interactions in socio-economic-techno-environmental systems. For this, we suggested to set-up a network of Centers for integrative systems design, which shall be able to run all potentially relevant scenarios, identify causality chains, explore feedback and cascading effects for a number of model variants, and determine the reliability of their implications (given the validity of the underlying models). They will be able to detect possible negative side effect of policy decisions, before they occur. The Centers belonging to this network of Integrative Systems Design Centers would be focused on a particular field, but they would be part of an attempt to eventually cover all relevant areas of society and economy and integrate them within a "Living Earth Simulator". The results of all research activities of such Centers would be turned into informative input for political Decision Arenas. For example, Crisis Observatories (for financial instabilities, shortages of resources, environmental change, conflict, spreading of diseases, etc.) would be connected with such Decision Arenas for the purpose of visualization, in order to make complex interdependencies understandable to scientists, decision-makers, and the general public.Comment: 34 pages, Visioneer White Paper, see http://www.visioneer.ethz.c

Innovation in Japanese Manufacturing : The Case of KOMATSU

J-GLOBAL : 200901095296182949Table of Contents 1．Introduction 2．Dantotsu Management and Trends in Academic Literature, Methodology 　　2.1 Dantotsu Management of Komatsu 　　2.2 Trends in Academic Literature and Methodology 3．Lineage of Komatsu's Corporate Management and ICT Strategy 　　3.1 Komatsu's Corporate Management and ICT Strategy 　　3.2 Genealogy of Komatsu's ICT Strategy 4．Smart Construction Case of Komatsu 　　4.1 Smart Construction Case 　　4.2 Discussion of Learnings from Smart Construction 5．Conclusion1520860642140731648application/pdfdepartmental bulletin pape

State-of-Art Product-Service Systems in Japan – The Latest Japanese Product-service Systems Developments

AbstractThroughout the history of Japan, manufacturing companies have supported the national economy. However, most of them have lost the competitive advantage in the global market today. To contribute to the resurgence of the Japanese manufacturing industry, the authors have conducted studies of design methodology for Product-Service Systems (PSSs) and carried out several collaborative projects with industrial and academic partners. In this paper, the latest developments of PSSs in Japan are presented by introducing the collaborative projects

IT jigyo bun\u27ya ni okeru mondai purojekuto hassei boshi ni kansuru kenkyu

制度:新 ; 報告番号:甲3286号 ; 学位の種類:博士(工学) ; 授与年月日:2011/3/15 ; 早大学位記番号:新559

A review of data visualization: opportunities in manufacturing sequence management.

Data visualization now benefits from developments in technologies that offer innovative ways of presenting complex data. Potentially these have widespread application in communicating the complex information domains typical of manufacturing sequence management environments for global enterprises. In this paper the authors review the visualization functionalities, techniques and applications reported in literature, map these to manufacturing sequence information presentation requirements and identify the opportunities available and likely development paths. Current leading-edge practice in dynamic updating and communication with suppliers is not being exploited in manufacturing sequence management; it could provide significant benefits to manufacturing business. In the context of global manufacturing operations and broad-based user communities with differing needs served by common data sets, tool functionality is generally ahead of user application

Major challenges and solutions for utilizing big data in the maritime industry

The dissertation is a study of big data for the use in the maritime industry. Today’s society is information-intensive. The term “big data” is becoming more common. In fact, some maritime companies and institutions have already been trying to utilize big data for enhancing maritime safety and environmental protection. In order to promote this trend, the dissertation tries to identify common and important challenges for the whole maritime industry in terms of the utilization of big data and propose corresponding solutions. First, by reviewing the definitions of big data, three major features are identified. Big data takes electronic form, is derived through various sensors, and has difficulties in treatment. In terms of difficulty, there are four aspects, which are volume, velocity, variety and veracity. Noting these features, the scope of the dissertation is set as electronic voyage-related data derived on board ships. It is clarified that the major features of big data is applicable to such data. Second, examples of cutting edge institution/framework related to maritime big data are studied. As such institutions, DNV-GL, Lloyd’s Register Foundation and e-navigation framework in the IMO are chosen. Consequently, four major categories of difficulty in further use of maritime big data are identified. They are sound competitive conditions, human resources, technology and security. Third, possible solutions for identified four categories of problem are discussed and proposed. Regarding sound competitive conditions, instructions on rights and responsibilities of treating big data should be provided. As regards human resources, governments are expected to show its strategy on nurturing experts in need and promote cooperation with the academia and associated industry. Development of technology can be underpinned by research and development aid scheme as well as unification of the style of relevant data sets. Security issue requires well-established legislations and secure and resilient system against cyber-attacks

A Comparison of Intercultural Student Communities in Online Social Networks

Abstract This work is geared to analyze informal learning processes in student conferences. In particular, it compares social network interactions occurring in conference-related Facebook pages - i. e. Taiwan-America Student Conference (TASC), Japan-America Student Conference (JASC) and Korea-America Student Conference (KASC) pages - within a period starting 30 days before and finishing 30 days after the application deadlines. This empirical study has been realized by adopting open source visualization tools and techniques freely available on the software market in order to perform Social Network Analysis (SNA) in a transparent and reproducible way. Such an analysis provides interesting information on interaction dynamics, emerging hot topics and sub-group formation of attending students

Advancing Circular Business

In this world of scarce resources, circular economy (CE) has been identified as an important means for increasing resource efficiency and reducing the use of natural resources. What, however, does implementing circular business and operational models mean for companies’ business execution, mindsets, and competitive edges? This publication presents the practical case studies of several different CE business implementations. The focus on this exploration was to identify the role of information management in successful CE business implementation. The outcomes offer a chance for different representatives of different firms to learn from practical cases of CE implementation in operational and business models. This publication aims to show the pathway toward CE by providing 1. a description of CE 2. an explanation of its impact on business execution 3. stories about the role of information in the creation of CE business 4. practical tools for the creation of CE business The structure of the publication tracks similar logic to, and presents practical case examples from, the field of CE business. Tools and methods were applied and further developed within the case companies: BMH Technology, Fortum, Solita, and UPM. The publication presents the major results of research and development work performed within the “From Data to Wisdom—Approaches Enabling Circular Economy” project (D2W). The project was initiated in August 2016 and continued until January 2019. The research work was conducted by VTT, LUT University, and Tampere University as part of the BioNets program of Business Finland. The project provided a good overview of the demands of CE business in a multidisciplinary multi-company setting. It focused on three approaches for examining circular business: innovation and business models, relationships and networks, and data and wisdom. Since D2W had a broad scope, some of these approaches should be developed further to provide practical tools for business developers (companies and organizations). The work of D2W will therefore continue. Case-specific projects are being considered to develop practical results for the needs of practitioners interested in improving their capabilities for CE business creation. Examples of new topics for the subsequent steps of research include, for example: • Key performance indicators of CE and sustainable development • Governance of CE business ecosystems • New artificial intelligence (AI) technologies, opportunities and requirements in CE business implementationpublishedVersio

Modern Japanese project management – a literature review

This article provides an overview of Japanese project management methodologies and their importance in the global business world. It discusses the origins of kaizen, lean management, Gemba, Just-In-Time, kanban, and 5S and their effectiveness in improving productivity and competitiveness. The article also explores the differences between Western and Japanese project management philosophies, highlighting the emphasis on flexibility and process orientation in Jap-anese methods. The article suggests that cross-cultural learning and collaboration can lead to improvements in project management practices and identifies the strengths of Japanese project management as continuous improvement, cus-tomer focus, attention to detail, and teamwork. The paper also recognizes the weaknesses as funding, slow decision-mak-ing, lack of self-confidence and cultural barrier. The impact of Japanese culture on work practices is also discussed, in-cluding its emphasis on adaptability, collaboration, long-term partnerships and trust, and workplace atmosphere. Over-all, the article provides insight into the world of Japanese project management and its potential to influence global busi-ness practices