Mexican World Heritage information on the web: Institutional presence and visibility

This study offers a global overview of the presence and visibility of web information on UNESCO World Heritage located in Mexico, via the analysis of official websites and Web 2.0 information. Cultural heritage is a determining factor in linking people to their history, and contributes to increasing cultural tourism and economic development. The study starts from the hypothesis that the design of these has an influence on the dissemination and popularity of the aforementioned heritage. The relationships between the administrative organization of the country and Internet protocols are compared. A webometric study of the official Mexican websites was carried out. An evaluation sheet was designed to allow the assessment of aspects relating to identification, presence, accessibility and content. The multilingual nature of this information and its presence on social networks and Wikipedia was analysed. The analysis of URLs confirms that the domain .mx is used in 84% of cases. The results indicate a noticeable use of Web 2.0 dissemination of the heritage assets on YouTube (51%) and Facebook (40%), followed by 23% on Twitter. The Web Accessibility Initiative (WAI) guidelines are not yet frequently applied. Finally, the results obtained make it possible to identify variables that can contribute to improvements in the visibility and dissemination of official web information.This paper was supported by the RD & I Project, HAR2012-38562 (Spanish Ministry of Economy and Competitiveness)

Navigation, findability and the usage of cultural heritage on the web: an exploratory study

The present thesis investigates the usage of cultural heritage resources on the web. In recent years cultural heritage objects has been digitalized and made available on the web for the general public to use. The thesis addresses to what extent the digitalized material is used, and how findable it is on the web. On the web resources needs to be findable in order to be visited and used. The study is done at the intersection of several research areas in Library and Information Science; Information Seeking/Human Information Behaviour, Interactive Information Retrieval, and Webometrics. The two thesis research questions focus on different aspects of the study: (1) findability on the web; and (2) the usage and the users. The usage of the cultural heritage is analysed with Savolainen’s Everyday Life Information Seeking (ELIS) framework. The IS&R framework by Ingwersen and Järvelin is the main theoretical foundation, and a conceptual framework is developed so the examined aspects could be related to each other more clearly. An important distinction in the framework is between object and resource. An object is a single document, file or html page, whereas a resource is a collection of objects, e.g. a cultural heritage web site. Three webometric levels are used to both combine and distinguish the data types: usage, content, and structure. The interaction between the system and its users’ information search process was divided into query dependent and query independent aspects. The query dependent aspects contain the information need on the user side and the topic of the content on the system side. The query independent aspects are the structural findability on the system side and the users search skills on the user side. The conceptual framework is summarised in the User-Resource Interaction (URI) model. The research design is a methodological triangulation, in the form of a mixed methods approach in order to obtain measures and indicators of the resources and the usage from different angels. Four methods are used: site structure analysis; log analysis; web survey; and findability analysis. The research design is both sequential and parallel, the site structure analysis preceded the log analysis and the findability analysis, and the web survey was employed independent of the other methods. Three Danish resources are studied: Arkiv for Dansk Litteratur (ADL), a collection of literary texts written by authors; Kunst Index Danmark (KID), an index of the holdings in the Danish art museums; and Guaman Poma Inch Chronicle (Poma), a digitalized manuscript on the UNESCO list of World cultural heritage. The studied log covers all usage during the period October to December 2010. The site structure is analysed so the resources can be described as different levels, based on function and content. The results from the site structure analysis are used both in the log analysis and the findability analysis, as well as a way to describe the resources. In the log analysis navigation strategies and navigation patterns are studied. Navigation through a web search engine is the most common way to reach the resources, but both direct navigation and link navigation are also used in all three resources. Most users arrive in the middle level in ADL and KID, at information on authors and artists. On average cultural heritage objects are viewed in half of the session. In the analysis of the web survey answers two groups of users’ are distinguished, the professional user in a work context and users in a hobby or leisure context. School or study as a context is prominent in Guaman Poma, the Inca Chronicle. Generally are pages about the cultural heritage more frequently visited than the digitized cultural heritage objects. In the findability framework six aspects are identified as central for the findability of an object on the web: attributes of the object, accessibility, internal navigation, internal search, reachability and web prestige. The six aspects are evaluated through seven indicators. All studied objects are findable in the analysis using the findability framework. A findability issue in KID is the use of the secure https protocol instead of http, which leads to the objects in KID having no PageRank value in Google and thereby a lower ranking in comparison to similar objects with a PageRank value. The internal findability is reduced for the objects in top of all three resources, e.g. the first page, due to the focus of the internal search engine on the cultural heritage objects. Several possible adjustment or developments of the findability frameworks is discussed, such as changing the weightning between the aspects measured, alternative scores and automated measuring. In conclusion, the investigation adds to our knowledge about how resources with digitalized cultural heritage are accessed and used, as well as how findable they are. The thesis provides both theoretical and conceptual contributions to research. The IS&R framework has been adapted to the web, the information search process was split into query dependent and query independent aspects, and a whole findability framework has been developed. Both the empirical findings and the theoretical advancements support the development of better access to web resources

Navigation, findability and the usage of cultural heritage on the web:an exploratory study

The present thesis investigates the usage of cultural heritage resources on the web. In recent years cultural heritage objects has been digitalized and made available on the web for the general public to use. The thesis addresses to what extent the digitalized material is used, and how findable it is on the web. On the web resources needs to be findable in order to be visited and used. The study is done at the intersection of several research areas in Library and Information Science; Information Seeking/Human Information Behaviour, Interactive Information Retrieval, and Webometrics. The two thesis research questions focus on different aspects of the study: (1) findability on the web; and (2) the usage and the users. The usage of the cultural heritage is analysed with Savolainen’s Everyday Life Information Seeking (ELIS) framework. The IS&R framework by Ingwersen and Järvelin is the main theoretical foundation, and a conceptual framework is developed so the examined aspects could be related to each other more clearly. An important distinction in the framework is between object and resource. An object is a single document, file or html page, whereas a resource is a collection of objects, e.g. a cultural heritage web site. Three webometric levels are used to both combine and distinguish the data types: usage, content, and structure. The interaction between the system and its users’ information search process was divided into query dependent and query independent aspects. The query dependent aspects contain the information need on the user side and the topic of the content on the system side. The query independent aspects are the structural findability on the system side and the users search skills on the user side. The conceptual framework is summarised in the User-Resource Interaction (URI) model. The research design is a methodological triangulation, in the form of a mixed methods approach in order to obtain measures and indicators of the resources and the usage from different angels. Four methods are used: site structure analysis; log analysis; web survey; and findability analysis. The research design is both sequential and parallel, the site structure analysis preceded the log analysis and the findability analysis, and the web survey was employed independent of the other methods. Three Danish resources are studied: Arkiv for Dansk Litteratur (ADL), a collection of literary texts written by authors; Kunst Index Danmark (KID), an index of the holdings in the Danish art museums; and Guaman Poma Inch Chronicle (Poma), a digitalized manuscript on the UNESCO list of World cultural heritage. The studied log covers all usage during the period October to December 2010. The site structure is analysed so the resources can be described as different levels, based on function and content. The results from the site structure analysis are used both in the log analysis and the findability analysis, as well as a way to describe the resources. In the log analysis navigation strategies and navigation patterns are studied. Navigation through a web search engine is the most common way to reach the resources, but both direct navigation and link navigation are also used in all three resources. Most users arrive in the middle level in ADL and KID, at information on authors and artists. On average cultural heritage objects are viewed in half of the session. In the analysis of the web survey answers two groups of users’ are distinguished, the professional user in a work context and users in a hobby or leisure context. School or study as a context is prominent in Guaman Poma, the Inca Chronicle. Generally are pages about the cultural heritage more frequently visited than the digitized cultural heritage objects. In the findability framework six aspects are identified as central for the findability of an object on the web: attributes of the object, accessibility, internal navigation, internal search, reachability and web prestige. The six aspects are evaluated through seven indicators. All studied objects are findable in the analysis using the findability framework. A findability issue in KID is the use of the secure https protocol instead of http, which leads to the objects in KID having no PageRank value in Google and thereby a lower ranking in comparison to similar objects with a PageRank value. The internal findability is reduced for the objects in top of all three resources, e.g. the first page, due to the focus of the internal search engine on the cultural heritage objects. Several possible adjustment or developments of the findability frameworks is discussed, such as changing the weightning between the aspects measured, alternative scores and automated measuring. In conclusion, the investigation adds to our knowledge about how resources with digitalized cultural heritage are accessed and used, as well as how findable they are. The thesis provides both theoretical and conceptual contributions to research. The IS&R framework has been adapted to the web, the information search process was split into query dependent and query independent aspects, and a whole findability framework has been developed. Both the empirical findings and the theoretical advancements support the development of better access to web resources

Effects of interactive digital media on architectural heritage learning

This study attempts to determine the effects of three modes of digital media (virtual reality, video, and Web) on architectural heritage learning.It also aims to determine the demographics' effects of museum visitors on learning using interactive digital media.The content of these media focuses on historical and architectural information of a cultural heritage monument at a UNESCO World Heritage Site.This study has employed quasi-experimental method with the use of designated tasks and retention test in real-world setting.It is found that there is a significant difference among these digital media on retention score.Further analysis reveals that virtual reality provides the lowest retention score and contributes to this significant difference when compared to video.There is no significant difference between gender and retention score.However, there is a significant difference among age and retention score. This study contributes towards empirical evidence on the significant use of interactive digital media on architectural heritage learning and provides insights about demographic effects of interactive digital media on architectural heritage learning

Gastronomy as a Sign of the Identity and Cultural Heritage of Tourist Destinations: A Bibliometric Analysis 2001–2020

Gastronomy represents a significant part of the cultural heritage and identity of tourist destinations; however, related scientific literature is scarce. Considering these aspects within the field of tourism and hospitality, and selecting the articles written in English indexed in the Web of Science and Scopus from 2001 to 2020, the objective of this research is twofold: (1) to present a bibliometric analysis of the literature on gastronomic heritage (71 articles); and (2) to analyze some aspects (main topics, frequency of key terms, methods, and data sources) of the research on case studies in Asia and Europe (46 articles), as they are the most prominent regions on the representative list of the intangible cultural heritage of humanity (UNESCO). The study shows the temporal evolution of the literature on gastronomic heritage in parallel with UNESCO’s actions on cultural heritage. The results reveal that most articles relate gastronomic heritage to the sustainability of tourist destinations, and that European case studies address sustainability more than Asian studies do. Regarding the methodology to analyze Asian and European case studies, qualitative research predominates. Within quantitative studies, the use of online content generated by consumers and marketers as a data source is rare

Approaches to 'place': A study exploring how New Zealand's digital collections conceptualise our social understanding of space

Research problem: The concept of ‘place’ has a clear presence in New Zealand’s digital heritage collections. However, some theorists suggest there is gap between place as a concept relevant to cultural heritage concerns and place as represented by digital technology. This research explores how geospatial and digital technology deployed in New Zealand’s digital collections engage with and conceptualise qualities usually associated with place: social bonds, emotional attachment and subjectivity. Methodology: This two-stage, mixed-methods study has a qualitative weighting. Web Content analysis (WebCA) gathered data from digital collections that demonstrate place inclusive features. An anonymous survey gathered opinions from practitioners who create place-inclusive digital collections. Descriptive statistics developed during quantitative analysis triangulated findings developed during thematic qualitative analysis. Results: New Zealand’s digital collections generate a sense-of-place using strategies that mimic subjective and experience-based understanding of the world. Some collections also engage with place in its ‘common-sense wrapper’ by using the deploying the place in a metadata context or as an overarching thematic structure. New Zealand’s cultural heritage practitioners are very practice-oriented in their consideration of place, and place-inclusive collections are most often impacted by resourcing issues. Implications: This project contributes to the growing ‘body of sustained critical thinking’ focusing on the implications of digital technology for cultural heritage concerns. It suggests place has considerable value and multiple functions within digital heritage collections. When conducting projects using geospatial technology, heritage practitioners can consider supplementing geospatial technology with user-contribution features, content variety, and an emphasis on storytelling to effectively reflect the subjective components of place

Action Research : the first steps to start up a pilot experiment in heritage education

Peer-reviewedLes relacions entre els museus i les escoles canvien amb l'ús d'internet. Volem analitzar com aquestes noves relacions tenen lloc a una escala nacional. És important analitzar aquestes noves relacions possibles, que són producte de canvis socials i tecnològics, ja que permeten noves interaccions i participació, al mateix temps que demanen canvis en les formes d'organització, la gestió de recursos web i els models d'ensenyament i aprenentatge. Concretament, les xarxes d'aprenentatge poden establir una nova forma de relació entre els museus i les escoles, i els recursos educatius en línia amb contingut sobre patrimoni cultural poden oferir oportunitats d'aprenentatge i recursos de coneixement més enllà dels límits de l'ensenyament formal. Tanmateix, calen projectes experimentals per a efectuar proves i veure com aquests tipus de pràctiques d'ensenyament i aprenentatge funcionaran en un context social i cultural concret. Així, doncs, la recerca activa pot contribuir al desenvolupament d'una experiència d'aprenentatge, basat en la reflexió i l'acció. L'objectiu d'aquesta experimentació és obtenir un model de treball i millors pràctiques per a aprendre i ensenyar en xarxes d'aprenentatge formades per gestors, professors i estudiants de patrimoni en què els membres produeixin i utilitzin recursos educatius en línia amb contingut de patrimoni cultural. Els resultats d'aquest projecte empíric seran comprovats amb resultats de la primera part metodològica de la tesi doctoral per a obtenir un model que es pugui exportar a altres contextos.Las relaciones entre los museos y las escuelas cambian con el uso de internet. Queremos analizar cómo estas nuevas relaciones tienen lugar a una escala nacional. Es importante analizar estas posibles nuevas relaciones, que son producto de cambios sociales y tecnológicos, ya que permiten nuevas interacciones y participación, a la vez que requieren cambios en las formas de organización, la gestión de recursos web y los modelos de enseñanza y aprendizaje. Concretamente, las redes de aprendizaje pueden establecer una nueva forma de relación entre los museos y las escuelas, y los recursos educativos en línea con contenido de patrimonio cultural pueden ofrecer oportunidades de aprendizaje y recursos de conocimiento más allá de los límites de la enseñanza formal. No obstante, existe una necesidad de proyectos experimentales para realizar pruebas para ver cómo estos tipos de prácticas de enseñanza y aprendizaje funcionarán en un contexto social y cultural concreto. Así pues, la investigación-acción puede contribuir al desarrollo de una experiencia de aprendizaje, basado en la reflexión y las acciones. El objetivo de esta experimentación es obtener un modelo de trabajo y mejores prácticas para el aprendizaje y la enseñanza en redes de aprendizaje formadas por gestores, profesores y estudiantes del patrimonio en las que los miembros produzcan y utilicen recursos en línea con contenido de patrimonio cultural. Los resultados de este proyecto de investigación empírico serán comparados con los resultados de la primera parte metodológica de la tesis doctoral para obtener un modelo que pueda ser exportado a otros contextos.The relationships between museums and schools are changing through the use of internet. We want to analyse how these new relationships occur at a national level. It is important to analyse these possible new relationships, which are the product of social and technological changes. They allow for new interactions and participation whilst requiring changes in the forms of organisation, web resource management, and teaching and learning models. Specifically, learning networks can establish a new form of relationship between museums and schools and educational online resources with cultural heritage content can offer learning opportunities and knowledge resources beyond the boundaries of formal education. However, there is a need for experimental projects to test the evidence and to see how these kinds of teaching and learning practices will work within a concrete social and cultural context. Thus, Action Research can contribute to the development of a learning experience, based on reflection and actions. The aim of this experimentation is to obtain a working model and best practices for learning and teaching in learning networks shaped by heritage managers, teachers and students where the members produce and use educational online resources with cultural heritage content. The results of this empirical research project will be compared with results from the first methodological part of the PhD thesis to obtain a model that can be exported to other contexts

Digital Preservation Services : State of the Art Analysis

Research report funded by the DC-NET project.An overview of the state of the art in service provision for digital preservation and curation. Its focus is on the areas where bridging the gaps is needed between e-Infrastructures and efficient and forward-looking digital preservation services. Based on a desktop study and a rapid analysis of some 190 currently available tools and services for digital preservation, the deliverable provides a high-level view on the range of instruments currently on offer to support various functions within a preservation system.European Commission, FP7peer-reviewe

De la web 1.0 a la web 4.0: mapeo de las plataformas de patrimonio digital para las propiedades del patrimonio de la UNESCO en Indonesia

[EN] The advent of information and communication technologies (ICTs) has had and is having a major impact on Indonesian cultural resource management, and on the safeguarding methods of its tangible and intangible cultural heritages. Despite varied levels and visible gaps between rural and urban regions in terms of technology usage, innovative initiatives have been created, which correspond to the needs and expectations of a technology-savvy public. As a starting point, a number of public institutions dealing with tangible cultural heritage (e.g. museums, palaces, temples, World Heritage Sites (WHS)) do use innovative digital tools in order to communicate to various audiences, as well as to enrich visitors’ experience, especially taking into consideration young generations. This paper will firstly examine the role of ICTs in intangible cultural heritage (ICH) (e.g. Batik, Wayang puppet theatre, etc.); secondly, the authors will explain how ICTs can help to communicate and promote the values, history, and significances of ICH products, both for locals and tourists, with the goal of raising awareness on cultural identity. However, the knowledge of ICH still requires contacts with its own communities and is vulnerable, as it can be exposed to excessive cultural commoditization through e-platforms. This study aims at giving an overview and some examples of digital interventions for cultural heritage communication implemented by various stakeholders in Indonesia. In addition, this paper analyses to what extent a participatory approach engaging local communities, academics, private sectors, NGOs and the government, can ensure higher levels of effectiveness and efficiency, hence supporting the conservation of UNESCO tangible/ICH in Indonesia. This paper aims at: (1) presenting the development of digital heritage platforms in Indonesia; (2) providing a grid of analysis of digital heritage knowledge platforms dedicated to UNESCO tangible and ICH in forms of websites and mobile apps.[ES] La aparición de las tecnologías de la información y la comunicación (TIC) ha tenido y está teniendo un gran impacto en la gestión de los recursos culturales indonesios y en los métodos de salvaguarda de sus patrimonios culturales materiales e inmateriales. A pesar de los distintos niveles y las brechas existentes entre las regiones rurales y urbanas en términos de uso de la tecnología, se han creado iniciativas innovadoras que corresponden a las necesidades y expectativas de un público experto en tecnología. Como punto de partida, algunas instituciones públicas que se ocupan del patrimonio cultural material (por ejemplo, museos, palacios, templos, sitios patrimonio de la humanidad (WHS)) implementan herramientas digitales innovadoras para comunicarse con diverso público y enriquecer la experiencia de los visitantes, especialmente teniendo en cuenta a las generaciones jóvenes. Este artículo examinará primeramente el papel de las TIC en el patrimonio cultural inmaterial (PCI) (por ejemplo, Batik, teatro de marionetas de Wayang, etc.); en segundo lugar, los autores explicarán cómo las TIC pueden ayudar a comunicar y promover los valores, la historia y el significado de los productos del PCI tanto al público local, como a los turistas, con el objetivo de crear conciencia sobre la identidad cultural. Sin embargo, el conocimiento del PCI todavía requiere contactos con sus propias comunidades y es vulnerable, ya que está expuesto a la excesiva mercantilización cultural a través de plataformas electrónicas. Este estudio tiene como objetivo proporcionar una visión general y algunos ejemplos de intervenciones digitales en la comunicación del patrimonio cultural adoptadas por diversos organismos interesados en Indonesia. Además, este documento explica en qué medida un enfoque participativo, que involucra a las comunidades locales, académicas, sectores privados, ONG y al gobierno, puede garantizar niveles más altos de efectividad y eficiencia, y, por tanto, apoyar la conservación del patrimonio cultural  material/inmaterial de la UNESCO en Indonesia. Este documento tiene como objetivos: (1) presentar el desarrollo de plataformas de patrimonio digital en Indonesia; (2) proporcionar una matriz de análisis de plataformas de conocimiento del patrimonio digital dedicadas al patrimonio cultural material e inmaterial de la UNESCO en sitios web y aplicaciones móviles.Indonesian LPDP (Lembaga Pengelola Dana Pendidikan) Endowment Funds Scholarships, Ministry of Finance, Republic of Indonesia; UNESCO Chair in ICT to develop and promote sustainable tourism in World Heritage Sites USI - Università della Svizzera Italiana, Switzerland.Permatasari, PA.; Qohar, AA.; Rachman, AF. (2020). From web 1.0 to web 4.0: the digital heritage platforms for UNESCO’s heritage properties in Indonesia. Virtual Archaeology Review. 11(23):75-93. https://doi.org/10.4995/var.2020.13121OJS75931123Adukaite, A., & Cantoni, L. (2016). Raising awareness and promoting informal learning on World Heritage in Southern Africa: The case of WHACY, a gamified ICT-enhanced tool. 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Cantoni (Eds.), Tourism Management at UNESCO World Heritage Sites, (pp. 68-74). Retrieved from https://www.fun-mooc.fr/courses/course-v1:Paris1+16008+session01/aboutCharter, V. (1964). International charter for the conservation and restoration. The IInd International Congress of Architects and Technicians of Historic Monuments, Venice, 1964. Retrieved May 23, 2020 from https://www.icomos.org/en/participer/179-articles-en-francais/ressources/charters-and-standards/157-the-venice-charterChi, M. T. H. (1997). Quantifying qualitative analyses of verbal data: a practical guide. Journal of the Learning Sciences, 6(3), 271-315. Retrieved July 13, 2020 from http://web.eecs.umich.edu/~mjguz/csl/home.cc.gatech.edu/allison/uploads/4/chi1997.pdf https://doi.org/10.1207/s15327809jls0603_1Dabello, M. (2016). The past in the present. In P. S. Richards, W. A. Wiegand, & M. Dalbello (Eds.), A history of modern librarianship : constructing the heritage of western cultures (Vol. 69, p. 6). 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Access to recorded interviews: A research agenda

Recorded interviews form a rich basis for scholarly inquiry. Examples include oral histories, community memory projects, and interviews conducted for broadcast media. Emerging technologies offer the potential to radically transform the way in which recorded interviews are made accessible, but this vision will demand substantial investments from a broad range of research communities. This article reviews the present state of practice for making recorded interviews available and the state-of-the-art for key component technologies. A large number of important research issues are identified, and from that set of issues, a coherent research agenda is proposed