Performance shaping factors affecting driver safety-related behaviour in urban rail systems : Tyne & Wear Metro case

PhD ThesisIt is accepted that train drivers’ safety performance is affected by numerous performance shaping factors (PSF). Design of the physical environment is among these factors. Even though the body of knowledge in rail human factors is increasing, it is limited as it is often i) reactive, ii) focusing mainly on single type incidents, iii) prioritising high profile accidents, iv) not always fully addressing existing risk profiles. Railway systems with different design features are usually grouped together for research purposes thus disregarding the fact that system design can alter effects of the PSFs. This is especially true for urban rail systems. A combination of concurrent and sequential research in this mixed methods thesis has investigated PSFs associated with metro systems design, using the Tyne & Wear Metro system as its application case. The PSFs embedded in everyday operations have been studied on different system levels through historic incident analysis, drivers’ surveys, semi-structured interviews, eye-tracking and simulation experiments. Some of the established methodologies have been adapted in order to address the research objectives set. Novel approaches have been developed for the deployment of in-service eye-tracking using dynamic areas of interest and the development of a low-cost high fidelity simulator using gaming software and hardware. Selected station layouts have been assessed through measures of workload, stress and signal checking behaviour thus supporting PSF inter-dependence. The results suggest the influence on the performance of arrival and departure procedures of the angle between a signal, a driver and a mirror. Among the latent conditions potentially inducing incident propagation are passenger levels, the platform side, informativeness of design elements, openness and lighting conditions of a station, and distances from a stopping position to other elements of the station design.Institute for Sustainability at Newcastle University, through the Sir James Knott and Ridley PhD Scholarshi

Context-Aware Software

With the advent of PDAs (Personal Digital Assistants), smart phones, and other forms of mobile and ubiquitous computers, our computing resources are increasingly moving off of our desktops and into our everyday lives. However, the software and user interfaces for these devices are generally very similar to that of their desktop counterparts, despite the radically different and dynamic environments that they face. We propose that to better assist their users, such devices should be able to sense, react to, and utilise, the user's current environment or context. That is, they should become context-aware. In this thesis we investigate context-awareness at three levels: user interfaces, applications, and supporting architectures/frameworks. To promote the use of context-awareness, and to aid its deployment in software, we have developed two supporting frameworks. The first is an application-oriented framework called stick-e notes. Based on an electronic version of the common Post-It Note, stick-e notes enable the attachment of any electronic resource (e.g. a text file, movie, Java program, etc.) to any type of context (e.g. location, temperature, time, etc.). The second framework we devised seeks to provide a more universal support for the capture, manipulation, and representation of context information. We call it the Context Information Service (CIS). It fills a similar role in context-aware software development as GUI libraries do in user interface development. Our applications research explored how context-awareness can be exploited in real environments with real users. In particular, we developed a suite of PDA-based context-aware tools for fieldworkers. These were used extensively by a group of ecologists in Africa to record observations of giraffe and rhinos in a remote Kenyan game reserve. These tools also provided the foundations for our HCI work, in which we developed the concept of the Minimal Attention User Interface (MAUI). The aim of the MAUI is to reduce the attention required by the user in operating a device by carefully selecting input/output modes that are harmonious to their tasks and environment. To evaluate our ideas and applications a field study was conducted in which over forty volunteers used our system for data collection activities over the course of a summer season at the Kenyan game reserve. The PDA-based tools were unanimously preferred to the paper-based alternatives, and the context-aware features were cited as particular reasons for preferring them. In summary, this thesis presents two frameworks to support context-aware software, a set of applications demonstrating how context-awareness can be utilised in the ''real world'', and a set of HCI guidelines and principles that help in creating user interfaces that fit to their context of use

Global Digital Cultures: Perspectives from South Asia

Digital media histories are part of a global network, and South Asia is a key nexus in shaping the trajectory of digital media in the twenty-first century. Digital platforms like Facebook, WhatsApp, and others are deeply embedded in the daily lives of millions of people around the world, shaping how people engage with others as kin, as citizens, and as consumers. Moving away from Anglo-American and strictly national frameworks, the essays in this book explore the intersections of local, national, regional, and global forces that shape contemporary digital culture(s) in regions like South Asia: the rise of digital and mobile media technologies, the ongoing transformation of established media industries, and emergent forms of digital media practice and use that are reconfiguring sociocultural, political, and economic terrains across the Indian subcontinent. From massive state-driven digital identity projects and YouTube censorship to Tinder and dating culture, from Twitter and primetime television to Facebook and political rumors, Global Digital Cultures focuses on enduring concerns of representation, identity, and power while grappling with algorithmic curation and data-driven processes of production, circulation, and consumption

A Software Engineered Voice-Enabled Job Recruitment Portal System

The inability of job seekers to get timely job information regarding the status of the application submitted via conventional job portal system which is usually dependent on accessibility to the Internet has made so many job applicants to lose their placements. Worse still, the epileptic services offered by Internet Service Providers and the poor infrastructures in most developing countries have greatly hindered the expected benefits from Internet usage. These have led to cases of online vacancies notifications unattended to simply because a job seeker is neither aware nor has access to the Internet. With an increasing patronage of mobile phones, a self-service job vacancy notification with audio functionality or an automated job vacancy notification to all qualified job seekers through mobile phones will simply provide a solution to these challenges. In this paper, we present a Voice-enabled Job Recruitment Portal (JRP) System. The system is accessed through two interfaces – the voice user’s interface (VUI) and web interface. The VUI was developed using VoiceXML and the web interface using PHP, and both interfaces integrated with Apache and MySQL as the middleware and back-end component respectively. The JRP proposed in this paper takes the hassle of job hunting from job seekers, provides job status information in real-time to the job seeker and offers other benefits such as, cost, effectiveness, speed, accuracy, ease of documentation, convenience and better logistics to the employer in seeking the right candidate for a job

A framework for social media use in project management

There has been rapid adoption of social media (SM) in business functions such as marketing and advertising. This being primarily due to its capability to communicate information. There has been less widespread adoption of SM for other business functions and the potential of SM is not comprehensively understood. The purpose of this thesis is to explore the potential of SM for project management and to understand some of the difficulties that arise from SM use. The research specifically investigated how SM is being used for project activities and the maturity of the management processes that govern SM use. Implications for underlying theories such as virtual team, social capital and process maturity have also been analysed. An expert panel of project management practitioners from various geographic regions were invited to participate in this research. To facilitate the investigation, the Project Management Body of Knowledge (PMBOK) from Project Management Institute (PMI) was used as the term of reference comprising forty seven project management activities. The research utilised two methods, firstly a Delphi Study of three rounds was used to identify the fundamentals of the phenomenon and attempt to align the expert views, and secondly, Structured Case Study interviews took place to explore the rationale and motivation of responses given by selected panellists. It further investigates the impact on project team performance and the robustness of processes that supports SM use by assessing the contribution to relationship building, trusts, coordination, cohesion and team virtuality. Key findings from the Delphi Study indicate that not all SM categories offer benefit for project activities. A list of SM categories that are most and least useful for all forty seven PMBOK process activities (across the project lifecycle) was identified. The two knowledge areas that are significantly benefitted are communication and stakeholder management while procurement management had limited use for SM. The findings also led to factors that could enable and inhibit the use of SM. Structured Case study confirmed that project team performance is enhanced through the use of SM as it improves social capital factors of relationship building, coordination and cohesion, however, trust development is not easily achieved. SM tools support mobility, facilitate effective and efficient information sharing, provide a single information repository and offer wider stakeholder reach surpassing geographic limitations constrained only by internet connectivity which in composite results in cost savings for project team communication. These factors increase team virtuality but the perception that SM use is free or of minimal costs, may encourage circumvention of control mechanisms such as senior management reviews and approvals. Findings indicate that lack of formulated business processes to manage SM use will lead to poor governance. Therefore, a Social Media Maturity Model (SM Cube hereafter) was propagated. SM Cube will help project professionals evaluate the robustness of SM enabling processes. This research proffers a mechanism to determine maturity of support processes for SM use thereby adding originality to the body of knowledge. Project professional can use this research as a guideline or framework to introduce SM for their project management. It extends the process maturity, virtual team and social capital theories

Cloud computing and context-awareness: A study of the adapted user experience

This thesis was submitted for the degree of Doctor of Philosophy and awarded by Brunel University.Today, mobile technology is part of everyday life and activities and the mobile ecosystems are blossoming, with smartphones and tablets being the major growth drivers. The mobile phones are no longer just another device, we rely on their capabilities in work and in private. We look to our mobile phones for timely and updated information and we rely on this being provided any time of any day at any place. Nevertheless, no matter how much you trust and love your mobile phone the quality of the information and the user experience is directly associated with the sources and presentation of information. In this perspective, our activities, interactions and preferences help shape the quality of service, content and products we use. Context-aware systems use such information about end-users as input mechanisms for producing applications based on mobile, location, social, cloud and customized content services. This represents new possibilities for extracting aggregated user-centric information and includes novel sources for context-aware applications. Accordingly, a Design Research based approach has been taken to further investigate the creation, presentation and tailoring of user-centric information. Through user evaluated experiments findings show how multi-dimensional context-aware information can be used to create adaptive solutions tailoring the user experience to the users’ needs. Research findings in this work; highlight possible architectures for integration of cloud computing services in a heterogeneous mobile environment in future context-aware solutions. When it comes to combining context-aware results from local computations with those of cloud based services, the results provide findings that give users tailored and adapted experiences based on the collective efforts of the two

Concept of a Robust & Training-free Probabilistic System for Real-time Intention Analysis in Teams

Die Arbeit beschäftigt sich mit der Analyse von Teamintentionen in Smart Environments (SE). Die fundamentale Aussage der Arbeit ist, dass die Entwicklung und Integration expliziter Modelle von Nutzeraufgaben einen wichtigen Beitrag zur Entwicklung mobiler und ubiquitärer Softwaresysteme liefern können. Die Arbeit sammelt Beschreibungen von menschlichem Verhalten sowohl in Gruppensituationen als auch Problemlösungssituationen. Sie untersucht, wie SE-Projekte die Aktivitäten eines Nutzers modellieren, und liefert ein Teamintentionsmodell zur Ableitung und Auswahl geplanten Teamaktivitäten mittels der Beobachtung mehrerer Nutzer durch verrauschte und heterogene Sensoren. Dazu wird ein auf hierarchischen dynamischen Bayes’schen Netzen basierender Ansatz gewählt