The Impact of Social Media Usage for Work Purposes on Innovation in SMEs: The Role of Human Capital and Knowledge Sharing

With the advent of the technology era, social media is considered a useful platform that has contributed actively to social interaction and a wealth of knowledge for both individuals and groups. Many organisations have begun to take into consideration the benefits of such platforms. However, there remains very limited understanding as to social media usage for work purposes in the organisational context. This study therefore investigates the debate surrounding whether or not the use of social media for work purposes adds value to firms. This is has been done by examining the impact of social media usage on innovation through knowledge-sharing and human capital, and the role of the overall perceived usefulness of SMU experience and perceived supervisor support in enhancing the adoption of social media for work purposes. The theoretical framework of this study was based on two theories, namely social capital and knowledge-based view. The positivism philosophy had been adopted in this study, with a sample size of 506 cases, all of which have been gathered from SMEs in Saudi Arabia. These were analysed through a multivariate analysis using a variance-based statistical technique known as ‘Partial Least Squares—Structural Equation Modelling’. The findings indicate that social media usage, notably for work purposes, has a positive impact on innovation through the effect of both mediators, i.e. knowledge sharing and Page | II human capital, as well as the overall perceived usefulness of social media usage experience and supervisor support, which have had a positive impact on social media adoption in Saudi Arabian SMEs. This study has developed a comprehensive model that contributes to the body of knowledge on the value added by social media usage in the workplace. In addition, the study has also contributed to human capital development and the knowledge sharing process, thus leading to innovation success and competitive advantages for SME

Responsible research and innovation in science education: insights from evaluating the impact of using digital media and arts-based methods on RRI values

The European Commission policy approach of Responsible Research and Innovation (RRI) is gaining momentum in European research planning and development as a strategy to align scientific and technological progress with socially desirable and acceptable ends. One of the RRI agendas is science education, aiming to foster future generations' acquisition of skills and values needed to engage in society responsibly. To this end, it is argued that RRI-based science education can benefit from more interdisciplinary methods such as those based on arts and digital technologies. However, the evidence existing on the impact of science education activities using digital media and arts-based methods on RRI values remains underexplored. This article comparatively reviews previous evidence on the evaluation of these activities, from primary to higher education, to examine whether and how RRI-related learning outcomes are evaluated and how these activities impact on students' learning. Forty academic publications were selected and its content analysed according to five RRI values: creative and critical thinking, engagement, inclusiveness, gender equality and integration of ethical issues. When evaluating the impact of digital and arts-based methods in science education activities, creative and critical thinking, engagement and partly inclusiveness are the RRI values mainly addressed. In contrast, gender equality and ethics integration are neglected. Digital-based methods seem to be more focused on students' questioning and inquiry skills, whereas those using arts often examine imagination, curiosity and autonomy. Differences in the evaluation focus between studies on digital media and those on arts partly explain differences in their impact on RRI values, but also result in non-documented outcomes and undermine their potential. Further developments in interdisciplinary approaches to science education following the RRI policy agenda should reinforce the design of the activities as well as procedural aspects of the evaluation research

A framework for the adoption and diffusion of Personal Learning Environments in commercial organisations: an exploratory study in the learning and development sector in the UK

This study presents an exploratory approach to identify the main factors of Personal Learning Environment (PLE) adoption and diffusion within commercial organisations. Utilising an inductive investigative approach via the use of Grounded Theory methodology, relevant adoption factors were identified and their resulting influence during various stages of the innovation diffusion process were proposed. Data was collected using semi-structured interviews followed by systematic analysis using a three-staged coding process. The results revealed 10 factors affecting the adoption of PLEs influencing the innovation diffusion process at various stages. Informed by the Technology Acceptance Model and Innovation Diffusion Theory, the proposed model could have important implications for key decision makers within commercial organisations, while adopting, rejecting and assimilating new technological innovations (e.g. PLE) for learning delivery

A systematic literature review of the use of social media for business process management

In today’s expansion of new technologies, innovation is found necessary for organizations to be up to date with the latest management trends. Although organizations are increasingly using new technologies, opportunities still exist to achieve the nowadays essential omnichannel management strategy. More precisely, social media are opening a path for benefiting more from an organization’s process orientation. However, social media strategies are still an under-investigated field, especially when it comes to the research of social media use for the management and improvement of business processes or the internal way of working in organizations. By classifying a variety of articles, this study explores the evolution of social media implementation within the BPM discipline. We also provide avenues for future research and strategic implications for practitioners to use social media more comprehensively

Evaluating Ecosystem Investments

This report focuses on what was learned about best practices for evaluating the effects of ecosystem investments along with examples of how others are using these practicesin their work.MethodologyThree research questions guided this engagement:What are the new / best practices in evaluating the effects of ecosystem invest­ments?Which organizations are evaluating these investments well? What can they teach us?What relevant outcomes and indicators could Omidyar Network use to evaluate its ecosystem investments?To answer these questions, FSG conducted the following activities, in addition to drawing on our experience supporting strategic learning and evaluation in complex environments. Appendix A includes a complete list of grants reviewed and interviewees.Grants analysis: FSG analyzed Omidyar Network's Initiative Results Architecture frameworks and 23 grants within its ecosystem investment portfolio. These docu­ments helped ground our research in an understanding of the different types of ecosystem investments Omidyar Network is making, as well as how the organiza­tion currently evaluates the impact of its ecosystem investments.Literature review: FSG reviewed more than 60 publications to identify best practices in evaluating ecosystem investments—these publications included both peer-reviewed journal articles and "grey literature" (conference presentations, blog posts) by organizations employing advocacy-type strategies.Interviews: FSG conducted interviews with nine external experts (listed in Appen­dix A) to more deeply understand effective practices in evaluating the effects of eco­system investments and to identify leading organizations in this area. Interviewees were identified to glean best practices from both within and outside the traditional social sector

Impact in networks and ecosystems: building case studies that make a difference

open accessThis toolkit aims to support the building up of case studies that show the impact of project activities aiming to promote innovation and entrepreneurship. The case studies respond to the challenge of understanding what kinds of interventions work in the Southern African region, where, and why. The toolkit has a specific focus on entrepreneurial ecosystems and proposes a method of mapping out the actors and their relationships over time. The aim is to understand the changes that take place in the ecosystems. These changes are seen to be indicators of impact as increased connectivity and activity in ecosystems are key enablers of innovation. Innovations usually happen together with matching social and institutional adjustments, facilitating the translation of inventions into new or improved products and services. Similarly, the processes supporting entrepreneurship are guided by policies implemented in the common framework provided by innovation systems. Overall, policies related to systems of innovation are by nature networking policies applied throughout the socioeconomic framework of society to pool scarce resources and make various sectors work in coordination with each other. Most participating SAIS countries already have some kinds of identifiable systems of innovation in place both on national and regional levels, but the lack of appropriate institutions, policies, financial instruments, human resources, and support systems, together with underdeveloped markets, create inefficiencies and gaps in systemic cooperation and collaboration. In other words, we do not always know what works and what does not. On another level, engaging users and intermediaries at the local level and driving the development of local innovation ecosystems within which local culture, especially in urban settings, has evident impact on how collaboration and competition is both seen and done. In this complex environment, organisations supporting entrepreneurship and innovation often find it difficult to create or apply relevant knowledge and appropriate networking tools, approaches, and methods needed to put their processes to work for broader developmental goals. To further enable these organisations’ work, it is necessary to understand what works and why in a given environment. Enhanced local and regional cooperation promoted by SAIS Innovation Fund projects can generate new data on this little-explored area in Southern Africa. Data-driven knowledge on entrepreneurship and innovation support best practices as well as effective and efficient management of entrepreneurial ecosystems can support replication and inform policymaking, leading thus to a wider impact than just that of the immediate reported projects and initiatives

Understanding audiences from industry sectors in knowledge exchange

This essay discusses the concept of Knowledge Exchange between industry and academia. In particular it focuses on ways in which academic organisations can learn about different industry sectors in order to identify potential Knowledge Exchange partners and how they operate. Three case studies of scoping approaches taken in the understanding of these audiences are presented followed by a discussion of their different strengths and weaknesses. This essay concludes with presentation of an initial framework for scoping and suggestions for where this work can be developed in the future

The Future Affordances of Digital Learning and Teaching within The School of Education

This report illustrates the discussion outcome on digital education within the University of Glasgow School of Education. It is not a strategy document but it does explore the conditions for nurturing digital culture and how these can be channelled into a strategy on digital learning and teaching. The report is based on a review of literature and on a number of local, national and international case study vignettes