Sensitive and Scalable Online Evaluation with Theoretical Guarantees

Multileaved comparison methods generalize interleaved comparison methods to provide a scalable approach for comparing ranking systems based on regular user interactions. Such methods enable the increasingly rapid research and development of search engines. However, existing multileaved comparison methods that provide reliable outcomes do so by degrading the user experience during evaluation. Conversely, current multileaved comparison methods that maintain the user experience cannot guarantee correctness. Our contribution is two-fold. First, we propose a theoretical framework for systematically comparing multileaved comparison methods using the notions of considerateness, which concerns maintaining the user experience, and fidelity, which concerns reliable correct outcomes. Second, we introduce a novel multileaved comparison method, Pairwise Preference Multileaving (PPM), that performs comparisons based on document-pair preferences, and prove that it is considerate and has fidelity. We show empirically that, compared to previous multileaved comparison methods, PPM is more sensitive to user preferences and scalable with the number of rankers being compared.Comment: CIKM 2017, Proceedings of the 2017 ACM on Conference on Information and Knowledge Managemen

Differentiable Unbiased Online Learning to Rank

Online Learning to Rank (OLTR) methods optimize rankers based on user interactions. State-of-the-art OLTR methods are built specifically for linear models. Their approaches do not extend well to non-linear models such as neural networks. We introduce an entirely novel approach to OLTR that constructs a weighted differentiable pairwise loss after each interaction: Pairwise Differentiable Gradient Descent (PDGD). PDGD breaks away from the traditional approach that relies on interleaving or multileaving and extensive sampling of models to estimate gradients. Instead, its gradient is based on inferring preferences between document pairs from user clicks and can optimize any differentiable model. We prove that the gradient of PDGD is unbiased w.r.t. user document pair preferences. Our experiments on the largest publicly available Learning to Rank (LTR) datasets show considerable and significant improvements under all levels of interaction noise. PDGD outperforms existing OLTR methods both in terms of learning speed as well as final convergence. Furthermore, unlike previous OLTR methods, PDGD also allows for non-linear models to be optimized effectively. Our results show that using a neural network leads to even better performance at convergence than a linear model. In summary, PDGD is an efficient and unbiased OLTR approach that provides a better user experience than previously possible.Comment: Conference on Information and Knowledge Management 201

Optimizing Ranking Models in an Online Setting

Online Learning to Rank (OLTR) methods optimize ranking models by directly interacting with users, which allows them to be very efficient and responsive. All OLTR methods introduced during the past decade have extended on the original OLTR method: Dueling Bandit Gradient Descent (DBGD). Recently, a fundamentally different approach was introduced with the Pairwise Differentiable Gradient Descent (PDGD) algorithm. To date the only comparisons of the two approaches are limited to simulations with cascading click models and low levels of noise. The main outcome so far is that PDGD converges at higher levels of performance and learns considerably faster than DBGD-based methods. However, the PDGD algorithm assumes cascading user behavior, potentially giving it an unfair advantage. Furthermore, the robustness of both methods to high levels of noise has not been investigated. Therefore, it is unclear whether the reported advantages of PDGD over DBGD generalize to different experimental conditions. In this paper, we investigate whether the previous conclusions about the PDGD and DBGD comparison generalize from ideal to worst-case circumstances. We do so in two ways. First, we compare the theoretical properties of PDGD and DBGD, by taking a critical look at previously proven properties in the context of ranking. Second, we estimate an upper and lower bound on the performance of methods by simulating both ideal user behavior and extremely difficult behavior, i.e., almost-random non-cascading user models. Our findings show that the theoretical bounds of DBGD do not apply to any common ranking model and, furthermore, that the performance of DBGD is substantially worse than PDGD in both ideal and worst-case circumstances. These results reproduce previously published findings about the relative performance of PDGD vs. DBGD and generalize them to extremely noisy and non-cascading circumstances.Comment: European Conference on Information Retrieval (ECIR) 201

A Probabilistic Model for the Cold-Start Problem in Rating Prediction using Click Data

One of the most efficient methods in collaborative filtering is matrix factorization, which finds the latent vector representations of users and items based on the ratings of users to items. However, a matrix factorization based algorithm suffers from the cold-start problem: it cannot find latent vectors for items to which previous ratings are not available. This paper utilizes click data, which can be collected in abundance, to address the cold-start problem. We propose a probabilistic item embedding model that learns item representations from click data, and a model named EMB-MF, that connects it with a probabilistic matrix factorization for rating prediction. The experiments on three real-world datasets demonstrate that the proposed model is not only effective in recommending items with no previous ratings, but also outperforms competing methods, especially when the data is very sparse.Comment: ICONIP 201

Dynamic Poisson Factorization

Models for recommender systems use latent factors to explain the preferences and behaviors of users with respect to a set of items (e.g., movies, books, academic papers). Typically, the latent factors are assumed to be static and, given these factors, the observed preferences and behaviors of users are assumed to be generated without order. These assumptions limit the explorative and predictive capabilities of such models, since users' interests and item popularity may evolve over time. To address this, we propose dPF, a dynamic matrix factorization model based on the recent Poisson factorization model for recommendations. dPF models the time evolving latent factors with a Kalman filter and the actions with Poisson distributions. We derive a scalable variational inference algorithm to infer the latent factors. Finally, we demonstrate dPF on 10 years of user click data from arXiv.org, one of the largest repository of scientific papers and a formidable source of information about the behavior of scientists. Empirically we show performance improvement over both static and, more recently proposed, dynamic recommendation models. We also provide a thorough exploration of the inferred posteriors over the latent variables.Comment: RecSys 201

Balancing Speed and Quality in Online Learning to Rank for Information Retrieval

In Online Learning to Rank (OLTR) the aim is to find an optimal ranking model by interacting with users. When learning from user behavior, systems must interact with users while simultaneously learning from those interactions. Unlike other Learning to Rank (LTR) settings, existing research in this field has been limited to linear models. This is due to the speed-quality tradeoff that arises when selecting models: complex models are more expressive and can find the best rankings but need more user interactions to do so, a requirement that risks frustrating users during training. Conversely, simpler models can be optimized on fewer interactions and thus provide a better user experience, but they will converge towards suboptimal rankings. This tradeoff creates a deadlock, since novel models will not be able to improve either the user experience or the final convergence point, without sacrificing the other. Our contribution is twofold. First, we introduce a fast OLTR model called Sim-MGD that addresses the speed aspect of the speed-quality tradeoff. Sim-MGD ranks documents based on similarities with reference documents. It converges rapidly and, hence, gives a better user experience but it does not converge towards the optimal rankings. Second, we contribute Cascading Multileave Gradient Descent (C-MGD) for OLTR that directly addresses the speed-quality tradeoff by using a cascade that enables combinations of the best of two worlds: fast learning and high quality final convergence. C-MGD can provide the better user experience of Sim-MGD while maintaining the same convergence as the state-of-the-art MGD model. This opens the door for future work to design new models for OLTR without having to deal with the speed-quality tradeoff.Comment: CIKM 2017, Proceedings of the 2017 ACM on Conference on Information and Knowledge Managemen

Diverse personalized recommendations with uncertainty from implicit preference data with the Bayesian Mallows Model

Clicking data, which exists in abundance and contains objective user preference information, is widely used to produce personalized recommendations in web-based applications. Current popular recommendation algorithms, typically based on matrix factorizations, often have high accuracy and achieve good clickthrough rates. However, diversity of the recommended items, which can greatly enhance user experiences, is often overlooked. Moreover, most algorithms do not produce interpretable uncertainty quantifications of the recommendations. In this work, we propose the Bayesian Mallows for Clicking Data (BMCD) method, which augments clicking data into compatible full ranking vectors by enforcing all the clicked items to be top-ranked. User preferences are learned using a Mallows ranking model. Bayesian inference leads to interpretable uncertainties of each individual recommendation, and we also propose a method to make personalized recommendations based on such uncertainties. With a simulation study and a real life data example, we demonstrate that compared to state-of-the-art matrix factorization, BMCD makes personalized recommendations with similar accuracy, while achieving much higher level of diversity, and producing interpretable and actionable uncertainty estimation.Comment: 27 page

Recurrent Poisson Factorization for Temporal Recommendation

Poisson factorization is a probabilistic model of users and items for recommendation systems, where the so-called implicit consumer data is modeled by a factorized Poisson distribution. There are many variants of Poisson factorization methods who show state-of-the-art performance on real-world recommendation tasks. However, most of them do not explicitly take into account the temporal behavior and the recurrent activities of users which is essential to recommend the right item to the right user at the right time. In this paper, we introduce Recurrent Poisson Factorization (RPF) framework that generalizes the classical PF methods by utilizing a Poisson process for modeling the implicit feedback. RPF treats time as a natural constituent of the model and brings to the table a rich family of time-sensitive factorization models. To elaborate, we instantiate several variants of RPF who are capable of handling dynamic user preferences and item specification (DRPF), modeling the social-aspect of product adoption (SRPF), and capturing the consumption heterogeneity among users and items (HRPF). We also develop a variational algorithm for approximate posterior inference that scales up to massive data sets. Furthermore, we demonstrate RPF's superior performance over many state-of-the-art methods on synthetic dataset, and large scale real-world datasets on music streaming logs, and user-item interactions in M-Commerce platforms.Comment: Submitted to KDD 2017 | Halifax, Nova Scotia - Canada - sigkdd, Codes are available at https://github.com/AHosseini/RP