A Broken Model: Solving America\u27s Airport Security System

In the wake of the September 11, 2001 terrorist attacks, the need for heightened security in all aspects, especially for airports, created reciprocal tensions amongst air passengers as resentful Americans looked to President George W. Bush for answers. As the Homeland Security Alert Code escalated in threat level and airline ticket sales continued to plummet, only the assurance of a new security system could offer a temporary saving grace for airlines in the United States. In response, body scanners arose with the intentions and promises offering speedy checking times and processing large volumes of people at once, however, the implementation of these scanners comes with a hefty list of consequences. Although doing away with body scanners entirely is probably not feasible, we should limit and reduce their usage in the US airport security model because the costs outweigh the benefits, they cause privacy and health concerns, and there are much better alternatives to add and even replace them. I analyzed sources from departments in the United States government, including the Department of Homeland Security, and among the leading scientific journals, most notably the Journal of Transportation Security and the Law and Security Review. In approaching this question from varying angles, I concentrated my research on sources offering general information about the Israeli and American airport security models, sources arguing in favor of low-tech solutions, sources concerning true public opinion, and sources describing the effectiveness of mixing security techniques. The body scanners are extremely expensive considering the current TSA’s budget proposals and the Homeland Security section of the US budget. For all that the manufacturers claim about the scanners, especially speedy scanning rates and the complete detection of explosives and triggers on the body, they have not lived up to expectations set by the manufacturers. In addition, the body scanners work by emitting low-dose backscatter radiation, and there are concerns about possible long-term health effects. Privacy issues have also arisen in response to evidence suggesting that sensitive photographs taken by the scanners have been kept despite the manufacturer’s reassurances. Although the US has poured much money into the body scanners, all is not lost, as there are still a myriad of other alternatives that can be explored to ensure the safety of airport passengers and workers. Among these options include: behavioral detection techniques, the Computer Assisted Passenger Pre-screening System (CAPPS), the privatization of airport security, improved baggage screening techniques, Express Checks for frequent flyers, a profile for illicit drug traffickers and sky-jackers, and a special interviewing process for identifying potential threats.https://scholarscompass.vcu.edu/uresposters/1020/thumbnail.jp

Could the Outsourcing of Incident Response Management provide a Blueprint for Managing Other Cloud Security Requirements?

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Big Data Assurance Evaluation: An SLA-Based Approach.

The Big Data community has started noticing that there is the need to complete Big Data platforms with assurance techniques proving the correct behavior of Big Data analytics and management. In this paper, we propose a Big Data assurance solution based on Service-Level Agreements (SLAs), focusing on a platform providing Model-based Big Data Analytics-as-a-Service (MBDAaaS)

Exploring the neural correlates of e-Assurance and multi-faced risk in e-Commerce

El comercio electrónico ha permitido a multitud de pequeñas empresas exponer sus productos y aumentar su público objetivo potencial. Pese a la relativa facilidad de introducirse en este mercado, la mayor dificultad estriba en eliminar las barreras que limitan a los consumidores comprar online. Una de las vías que poseen mayor potencial para aumentar la confianza online y reducir el riesgo percibido es dotar a su web de señales de confianza, entre las que destacan los certificados externos, ratings de consumidores y políticas de privacidad. Este estudio precisamente usa una técnica neurocientífica (resonancia magnética funcional) junto a cuestionarios con el propósito de esclarecer objetivamente el procesamiento neurológico de esas tres señales de seguridad online. Además, usando estas nuevas herramientas, pretende dilucidar la debatida dimensionalidad del riesgo percibido. Los resultados aconsejarán a comercios online la señal más útil a incluir en sus webs y se concretarán las dimensiones del riesgo percibido.E-commerce has allowed many small firms sell their products and broaden their target. Despite the relative ease in which vendors enter this marketplace, the strongest difficulty is to decrease barriers which discourage online purchases. One of the most useful ways to increase consumer online trust and reduce perceived risk is creating trust mechanisms in web sites, such as seals of approval, consumer ratings and privacy policies. Specifically, this study applies a neuroscientific tool (functional magnetic resonance imaging- fMRI-) together with questionnaires with the aim to clear up the neural processing of those trust signals (e-assurances). Furthermore, using fMRI, we explore the “under-debated” dimensionality of perceived risk. The findings will advise online retailers with the most useful e-assurance to include in their websites as well as will specify the dimensions of perceived risk

Innovative public governance through cloud computing: Information privacy, business models and performance measurement challenges

Purpose: The purpose of this paper is to identify and analyze challenges and to discuss proposed solutions for innovative public governance through cloud computing. Innovative technologies, such as federation of services and cloud computing, can greatly contribute to the provision of e-government services, through scaleable and flexible systems. Furthermore, they can facilitate in reducing costs and overcoming public information segmentation. Nonetheless, when public agencies use these technologies, they encounter several associated organizational and technical changes, as well as significant challenges. Design/methodology/approach: We followed a multidisciplinary perspective (social, behavioral, business and technical) and conducted a conceptual analysis for analyzing the associated challenges. We conducted focus group interviews in two countries for evaluating the performance models that resulted from the conceptual analysis. Findings: This study identifies and analyzes several challenges that may emerge while adopting innovative technologies for public governance and e-government services. Furthermore, it presents suggested solutions deriving from the experience of designing a related platform for public governance, including issues of privacy requirements, proposed business models and key performance indicators for public services on cloud computing. Research limitations/implications: The challenges and solutions discussed are based on the experience gained by designing one platform. However, we rely on issues and challenges collected from four countries. Practical implications: The identification of challenges for innovative design of e-government services through a central portal in Europe and using service federation is expected to inform practitioners in different roles about significant changes across multiple levels that are implied and may accelerate the challenges' resolution. Originality/value: This is the first study that discusses from multiple perspectives and through empirical investigation the challenges to realize public governance through innovative technologies. The results emerge from an actual portal that will function at a European level. © Emerald Group Publishing Limited

Boost Customer Loyalty With Online Support: The Case Of Mobile Telecomms Providers

The paper explores the effect of customer satisfaction with online supporting services on loyalty to providers of an offline core service. Supporting services are provided to customers before, during or after the purchase of a tangible or intangible core product, and have the purpose of enhancing or facilitating the use of this product. The Internet has the potential to dominate all other marketing channels when it comes to the interactive and personalized communication that is considered quintessential for supporting services. Our study shows that the quality of online supporting services powerfully affects satisfaction with the provider and customer loyalty through its effect on online value and enjoyment. Managerial implications are provided.marketing ;

Quality Assessment for E-learning: a Benchmarking Approach (Third edition)

The primary purpose of this manual is to provide a set of benchmarks, quality criteria and notes for guidance against which e-learning programmes and their support systems may be judged. The manual should therefore be seen primarily as a reference tool for the assessment or review of e-learning programmes and the systems which support them. However, the manual should also prove to be useful to staff in institutions concerned with the design, development, teaching, assessment and support of e-learning programmes. It is hoped that course developers, teachers and other stakeholders will see the manual as a useful development and/or improvement tool for incorporation in their own institutional systems of monitoring, evaluation and enhancement