Sequential Dialogue Context Modeling for Spoken Language Understanding

Spoken Language Understanding (SLU) is a key component of goal oriented dialogue systems that would parse user utterances into semantic frame representations. Traditionally SLU does not utilize the dialogue history beyond the previous system turn and contextual ambiguities are resolved by the downstream components. In this paper, we explore novel approaches for modeling dialogue context in a recurrent neural network (RNN) based language understanding system. We propose the Sequential Dialogue Encoder Network, that allows encoding context from the dialogue history in chronological order. We compare the performance of our proposed architecture with two context models, one that uses just the previous turn context and another that encodes dialogue context in a memory network, but loses the order of utterances in the dialogue history. Experiments with a multi-domain dialogue dataset demonstrate that the proposed architecture results in reduced semantic frame error rates.Comment: 8 + 2 pages, Updated 10/17: Updated typos in abstract, Updated 07/07: Updated Title, abstract and few minor change

Active Learning for Dialogue Act Classification

Active learning techniques were employed for classification of dialogue acts over two dialogue corpora, the English human-human Switchboard corpus and the Spanish human-machine Dihana corpus. It is shown clearly that active learning improves on a baseline obtained through a passive learning approach to tagging the same data sets. An error reduction of 7% was obtained on Switchboard, while a factor 5 reduction in the amount of labeled data needed for classification was achieved on Dihana. The passive Support Vector Machine learner used as baseline in itself significantly improves the state of the art in dialogue act classification on both corpora. On Switchboard it gives a 31% error reduction compared to the previously best reported result

Stochastic Language Generation in Dialogue using Recurrent Neural Networks with Convolutional Sentence Reranking

The natural language generation (NLG) component of a spoken dialogue system (SDS) usually needs a substantial amount of handcrafting or a well-labeled dataset to be trained on. These limitations add significantly to development costs and make cross-domain, multi-lingual dialogue systems intractable. Moreover, human languages are context-aware. The most natural response should be directly learned from data rather than depending on predefined syntaxes or rules. This paper presents a statistical language generator based on a joint recurrent and convolutional neural network structure which can be trained on dialogue act-utterance pairs without any semantic alignments or predefined grammar trees. Objective metrics suggest that this new model outperforms previous methods under the same experimental conditions. Results of an evaluation by human judges indicate that it produces not only high quality but linguistically varied utterances which are preferred compared to n-gram and rule-based systems.Comment: To be appear in SigDial 201