Smartphones

Many of the research approaches to smartphones actually regard them as more or less transparent points of access to other kinds of communication experiences. That is, rather than considering the smartphone as something in itself, the researchers look at how individuals use the smartphone for their communicative purposes, whether these be talking, surfing the web, using on-line data access for off-site data sources, downloading or uploading materials, or any kind of interaction with social media. They focus not so much on the smartphone itself but on the activities that people engage in with their smartphones

Effect of Mobiles on Socio-economic Life of Urban Poor

Using a survey of 1774 users and non-users in 84 slums in three metropolitan cities (Delhi, Ahmedabad and Kolkata), we try to understand the impact of mobiles on their social and economic lives. Urban slum dwellers spend significant amounts on communications, both for a first time acquisition of handset and SIM (nearly 40% of the average household earnings per month), as well as on going expenditure. However, a majority of respondents believe that the use of mobiles has led to an improvement in their economic situation and that these benefits are greater than ownership and usage costs. Mobile also appears to change how slum residents interact with each other. Despite reducing face-to-face interactions, mobile usage is associated with stronger social relationships. In comparing users and non-users, we find differences between users and non-users in terms of income, education and other social characteristics. We also find evidence of hierarchies within households, with women far more likely than men to be only infrequent mobile users or not to have access at all. While cost of a handset is the primary barrier to owning a mobile, non-owners report difficulty in using a mobile, clarity of charges for call-plans and information dissemination as other barriers to ownership.

Validating cultural and contextual traits of a\ud collectivistic community

Sub-Saharan African communities are classified as collectivist\ud societies. But, what exactly is meant by collectivism and to what extent\ud individuals adhere to this given the differences in their socio-economic\ud conditions? This paper is an empirical exploration of the contextual and cultural\ud traits of a rural sub-Saharan African community in order to facilitate their\ud interpretation towards technology design and adoption. Card sorting is used to\ud validate and make explicit contextual and cultural traits previously identified\ud during interviews. It is a confirmation of the collectivist nature of these cultures\ud with more details such as eagerness to confirm personal views and requirements\ud with that of the group in order to save “face”, among other traits

Exploring people’s candidacy for mobile health–supported HIV testing and care services in rural Kwazulu-Natal, South Africa: qualitative study

BACKGROUND: The use of mobile communication technologies (mHealth: mobile health) in chronic disease management has grown significantly over the years. mHealth interventions have the potential to decentralize access to health care and make it convenient, particularly in resource-constrained settings. It is against this backdrop that we aimed to codevelop (with potential users) a new generation of mobile phone-connected HIV diagnostic tests and Web-based clinical care pathways needed for optimal delivery of decentralized HIV testing, prevention, and care in low- and middle-income countries. OBJECTIVE: The aim of this study was to understand ways in which an mHealth intervention could be developed to overcome barriers to existing HIV testing and care services and promote HIV self-testing and linkage to prevention and care in a poor, HIV hyperendemic community in rural KwaZulu-Natal, South Africa. METHODS: A total of 54 in-depth interviews and 9 focus group discussions were conducted with potential users (including health care providers) in 2 different communities. Theoretically informed by the candidacy framework, themes were identified from the interview transcripts, manually coded, and thematically analyzed. RESULTS: Participants reported barriers, such as fear of HIV identity, stigma, long waiting hours, clinic space, and health care workers' attitudes, as major impediments to effective uptake of HIV testing and care services. People continued to reassess their candidacy for HIV testing and care services on the basis of their experiences and how they or others were treated within the health systems. Despite the few concerns raised about new technology, mobile phone-linked HIV testing was broadly acceptable to potential users (particularly men and young people) and providers because of its privacy (individual control of HIV testing over health provider-initiated testing), convenience (individual time and place of choice for HIV testing versus clinic-based testing), and time saving. CONCLUSIONS: Mobile phone-connected HIV testing and Web-based clinical care and prevention pathways have the potential to support access to HIV prevention and care, particularly for young people and men. Although mHealth provides a way for individuals to test their candidacy for HIV services, the barriers that can make the service unattractive at the clinic level will also need to be addressed if potential demand is to turn into actual demand

Early experience of mobile telephony: A comparison of two villages in Papua New Guinea

This paper examines social change following the recent introduction of mobile telephony into rural communities in Papua New Guinea (PNG). It presents the findings of substantial fieldwork conducted in 2009, and suggests ways in which the new technology is already changing people’s lives and relationships. The paper identifies the roles of mobile telephones in two communities, the changes taking place, and how villagers are responding to them. Comparison of the two villages is strategic as it highlights similarities in perceptions of mobile phones in these two very different settings. An ethnographic approach is adopted, situated within an interpretative methodology. Data collection methods include semi-structured interviews, orally-administered surveys and participant observation. The theoretical lens is focused on the ‘communicative ecology’ concept, which stems from the communication research tradition. This research is significant as it addresses changes currently occurring in the communication methods of whole communities

InfoInternet for Education in the Global South: A Study of Applications Enabled by Free Information-only Internet Access in Technologically Disadvantaged Areas (authors' version)

This paper summarises our work on studying educational applications enabled by the introduction of a new information layer called InfoInternet. This is an initiative to facilitate affordable access to internet based information in communities with network scarcity or economic problems from the Global South. InfoInternet develops both networking solutions as well as business and social models, together with actors like mobile operators and government organisations. In this paper we identify and describe characteristics of educational applications, their specific users, and learning environment. We are interested in applications that make the adoption of Internet faster, cheaper, and wider in such communities. When developing new applications (or adopting existing ones) for such constrained environments, this work acts as initial guidelines prior to field studies.Comment: 16 pages, 1 figure, under review for a journal since March 201

Alleviating higher education challenges through strategic integration of technology: a case of selected universities in Africa.

Doctor of Philosophy. University of KwaZulu-Natal, Durban.The higher education sector in Africa is evolving and information technology continues to play a key role in driving these changes. Information and communications technologies are improving the creation and transmission of knowledge. This is attributed to the way people learn and create ideas as well as disseminate information within the educational environment and in the public sphere. In this study, an exploratory research was conducted to identify and understand the challenges and opportunities associated with information technology integration in higher education. A survey of 592 staff at the University of Lagos, Nigeria, the University of KwaZulu-Natal, South Africa and University of South Africa was undertaken to address the research problem. The study makes use of a blend of theoretical frameworks to provide the foundation for identifying, proposing, planning and suggesting information technology strategies that can be integrated into higher education to alleviate higher education challenges in order to enhance teaching and learning outcomes. The three models used are: The Change Management Model; Model of Technology Adoption in the Classroom; and the Diffusion of Innovation Theory. The study evaluates the role of ICTs in higher education and also identified issues, challenges and instances of ICT strategic integration in higher education institutions at the selected universities in Africa. In the process of understanding the strategic integration of information technology in higher education institutions at the selected universities, the study identified what was considered successful technology integration strategies, what were not as successful, and why this was the case. The study further identified the factors that influence information technology integration in higher education. Having identified the limitations to technology integration and the significance of information technology in higher education at the selected universities, the study proffered recommendations and proposed a strategic framework. The framework offers strategies for the integration of information technology into higher education which can be used to alleviate higher education challenges, enhance teaching and learning outcomes, sustain the integrated information technologies and achieve ICTs promised benefits to higher education

The Phone Walkers: A study of human dependence on inactive mobile devices

The development of mobile phones has largely increased human interactions. Whilst the use of these devices for communication has received significant attention, there has been little analysis of more passive interactions. Through census data on casual social groups, this work suggests a clear pattern of mobile phones being carried in people's hands, without the person using it (that is, not looking at it). Moreover, this study suggests that when individuals join members of the opposite sex there is a clear tendency to stop holding mobile phones whilst walking. Although it is not clear why people hold their phones whilst walking in such large proportions (38% of solitary women, and 31% of solitary men), we highlight several possible explanation for holding the device, including the need to advertise status and affluence, to maintain immediate connection with friends and family, and to mitigate feelings related to anxiety and security.Comment: To appear in "Behaviour". 21 pages; 7 figures; Appendix in journal version onl