A survey on constructing rosters for air traffic controllers

In this survey the state-of-the-art technology and the literature to date are discussed. In particular, we will discuss the gap in the literature concerning rostering staff to tasks by qualifications, with the inclusion of restrictions on a measure of task familiarity, which is a unique consequence of the structure of ATC operations

A novel population-based local search for nurse rostering problem

Population-based approaches regularly are better than single based (local search) approaches in exploring the search space. However, the drawback of population-based approaches is in exploiting the search space. Several hybrid approaches have proven their efficiency through different domains of optimization problems by incorporating and integrating the strength of population and local search approaches. Meanwhile, hybrid methods have a drawback of increasing the parameter tuning. Recently, population-based local search was proposed for a university course-timetabling problem with fewer parameters than existing approaches, the proposed approach proves its effectiveness. The proposed approach employs two operators to intensify and diversify the search space. The first operator is applied to a single solution, while the second is applied for all solutions. This paper aims to investigate the performance of population-based local search for the nurse rostering problem. The INRC2010 database with a dataset composed of 69 instances is used to test the performance of PB-LS. A comparison was made between the performance of PB-LS and other existing approaches in the literature. Results show good performances of proposed approach compared to other approaches, where population-based local search provided best results in 55 cases over 69 instances used in experiments

A time predefined variable depth search for nurse rostering

This paper presents a variable depth search for the nurse rostering problem. The algorithm works by chaining together single neighbourhood swaps into more effective compound moves. It achieves this by using heuristics to decide whether to continue extending a chain and which candidates to examine as the next potential link in the chain. Because end users vary in how long they are willing to wait for solutions, a particular goal of this research was to create an algorithm that accepts a user specified computational time limit and uses it effectively. When compared against previously published approaches the results show that the algorithm is very competitive

Novel heuristic and metaheuristic approaches to the automated scheduling of healthcare personnel

This thesis is concerned with automated personnel scheduling in healthcare organisations; in particular, nurse rostering. Over the past forty years the nurse rostering problem has received a large amount of research. This can be mostly attributed to its practical applications and the scientific challenges of solving such a complex problem. The benefits of automating the rostering process include reducing the planner’s workload and associated costs and being able to create higher quality and more flexible schedules. This has become more important recently in order to retain nurses and attract more people into the profession. Better quality rosters also reduce fatigue and stress due to overwork and poor scheduling and help to maximise the use of leisure time by satisfying more requests. A more contented workforce will lead to higher productivity, increased quality of patient service and a better level of healthcare. Basically stated, the nurse rostering problem requires the assignment of shifts to personnel to ensure that sufficient employees are present to perform the duties required. There are usually a number of constraints such as working regulations and legal requirements and a number of objectives such as maximising the nurses working preferences. When formulated mathematically this problem can be shown to belong to a class of problems which are considered intractable. The work presented in this thesis expands upon the research that has already been conducted to try and provide higher quality solutions to these challenging problems in shorter computation times. The thesis is broadly structured into three sections. 1) An investigation into a nurse rostering problem provided by an industrial collaborator. 2) A framework to aid research in nurse rostering. 3) The development of a number of advanced algorithms for solving highly complex, real world problems

Metaheuristics For Solving Real World Employee Rostering and Shift Scheduling Problems

Optimising resources and making considerate decisions are central concerns in any responsible organisation aiming to succeed in efficiently achieving their goals. Careful use of resources can have positive outcomes in the form of fiscal savings, improved service levels, better quality products, improved awareness of diminishing returns and general output efficiency, regardless of field. Operational research techniques are advanced analytical tools used to improve managerial decision-making. There have been a variety of case studies where operational research techniques have been successfully applied to save millions of pounds. Operational research techniques have been successfully applied to a multitude of fields, including agriculture, policing, defence, conservation, air traffic control, and many more. In particular, management of resources in the form of employees is a challenging problem --- but one with the potential for huge improvements in efficiency. The problem this thesis tackles can be divided into two sub-problems; the personalised shift scheduling & employee rostering problem, and the roster pattern problem. The personalised shift scheduling & employee rostering problem involves the direct scheduling of employees to hours and days of week. This allows the creation of schedules which are tailored to individuals and allows a fine level over control over the results, but with at the cost of a large and challenging search space. The roster pattern problem instead takes existing patterns employees currently work, and uses these as a pool of potential schedules to be used. This reduces the search space but minimises the number of changes to existing employee schedules, which is preferable for personnel satisfaction. Existing research has shown that a variety of algorithms suit different problems and hybrid methods are found to typically outperform standalone ones in real-world contexts. Several algorithmic approaches for solving variations of the employee scheduling problem are considered in this thesis. Initially a VNS approach was used with a Metropolis-Hastings acceptance criterion. The second approach utilises ER&SR controlled by the EMCAC, which has only been used in the field of exam timetabling, and has not before been used within the domain of employee scheduling and rostering. ER&SR was then hybridised with our initial approach, producing ER&SR with VNS. Finally, ER&SR was hybridised into a matheuristic with Integer Programming and compared to the hybrid's individual components. A contribution of this thesis is evidence that the algorithm ER&SR has merit outside of the original sub-field of exam scheduling, and can be applied to shift scheduling and employee rostering. Further, ER&SR was hybridised and schedules produced by the hybridisations were found to be of higher quality than the standalone algorithm. In the literature review it was found that hybrid algorithms have become more popular in real-world problems in recent years, and this body of work has explored and continued this trend. Problem formulations in this thesis provide insight into creating constraints which satisfy the need for minimising employee dissatisfaction, particularly in regards to abrupt change. The research presented in this thesis has positively impacted a multinational and multibillion dollar field service operations company. This has been achieved by implementing a variety of techniques, including metaheuristics and a matheuristic, to schedule shifts and roster employees over a period of several months. This thesis showcases the research outputs by this project, and highlights the real-world impact of this research

Novel heuristic and metaheuristic approaches to the automated scheduling of healthcare personnel

This thesis is concerned with automated personnel scheduling in healthcare organisations; in particular, nurse rostering. Over the past forty years the nurse rostering problem has received a large amount of research. This can be mostly attributed to its practical applications and the scientific challenges of solving such a complex problem. The benefits of automating the rostering process include reducing the planner’s workload and associated costs and being able to create higher quality and more flexible schedules. This has become more important recently in order to retain nurses and attract more people into the profession. Better quality rosters also reduce fatigue and stress due to overwork and poor scheduling and help to maximise the use of leisure time by satisfying more requests. A more contented workforce will lead to higher productivity, increased quality of patient service and a better level of healthcare. Basically stated, the nurse rostering problem requires the assignment of shifts to personnel to ensure that sufficient employees are present to perform the duties required. There are usually a number of constraints such as working regulations and legal requirements and a number of objectives such as maximising the nurses working preferences. When formulated mathematically this problem can be shown to belong to a class of problems which are considered intractable. The work presented in this thesis expands upon the research that has already been conducted to try and provide higher quality solutions to these challenging problems in shorter computation times. The thesis is broadly structured into three sections. 1) An investigation into a nurse rostering problem provided by an industrial collaborator. 2) A framework to aid research in nurse rostering. 3) The development of a number of advanced algorithms for solving highly complex, real world problems

The falling tide algorithm: A new multi-objective approach for complex workforce scheduling

We present a hybrid approach of goal programming and meta-heuristic search to find compromise solutions for a difficult employee scheduling problem, i.e. nurse rostering with many hard and soft constraints. By employing a goal programming model with different parameter settings in its objective function, we can easily obtain a coarse solution where only the system constraints (i.e. hard constraints) are satisfied and an ideal objective-value vector where each single goal (i.e. each soft constraint) reaches its optimal value. The coarse solution is generally unusable in practise, but it can act as an initial point for the subsequent meta-heuristic search to speed up the convergence. Also, the ideal objective-value vector is, of course, usually unachievable, but it can help a multi-criteria search method (i.e. compromise programming) to evaluate the fitness of obtained solutions more efficiently. By incorporating three distance metrics with changing weight vectors, we propose a new time-predefined meta-heuristic approach, which we call the falling tide algorithm, and apply it under a multi-objective framework to find various compromise solutions. By this approach, not only can we achieve a trade off between the computational time and the solution quality, but also we can achieve a trade off between the conflicting objectives to enable better decision-making

First-order Linear Programming in a Column Generation Based Heuristic Approach to the Nurse Rostering Problem

A heuristic method based on column generation is presented for the nurse rostering problem. The method differs significantly from an exact column generation approach or a branch and price algorithm because it performs an incomplete search which quickly produces good solutions but does not provide valid lower bounds. It is effective on large instances for which it has produced best known solutions on benchmark data instances. Several innovations were required to produce solutions for the largest instances within acceptable computation times. These include using a fast first-order linear programming solver based on the work of Chambolle and Pock to approximately solve the restricted master problem. A low-accuracy but fast, first-order linear programming method is shown to be an effective option for this master problem. The pricing problem is modelled as a resource constrained shortest path problem with a two-phase dynamic programming method. The model requires only two resources. This enables it to be solved efficiently. A commercial integer programming solver is also tested on the instances. The commercial solver was unable to produce solutions on the largest instances whereas the heuristic method was able to. It is also compared against the state-of-the-art, previously published methods on these instances. Analysis of the branching strategy developed is presented to provide further insights. All the source code for the algorithms presented has been made available on-line for reproducibility of results and to assist other researchers

A heuristic algorithm for nurse scheduling with balanced preference satisfaction

This paper tackles the nurse scheduling problem with balanced preference satisfaction which consists of generating an assignment of shifts to nurses over a given time horizon and ensuring that the satisfaction of nurses personal preferences for shifts is as even as possible in order to ensure fairness. We propose a heuristic algorithm based on successive resolutions of the bottleneck assignment problem. The algorithm has two phases. In the first phase, the algorithm constructs an initial solution by solving successive bottleneck assignment problems. In the second phase, two improvement procedures based on reassignment steps are applied. Computational tests are carried out using instances from the standard benchmark dataset NSPLib. Our experiments indicate that the proposed method is effective and efficient, reducing discrepancies (hence improving fairness) between the individual rosters