E-business innovation and customs renovation for secure supply chain management

Includes bibliographyInformation technologies (ITs) and supply chain management (SCM) are increasingly considered as indispensable tools of competitiveness especially for companies facing excessive global competition, although these companies have not necessarily succeeded in taking full advantage of such cutting-edge technologies and management systems. Their use, especially of international SCMs, is limited to a small number of purchaser-suppliers groups that are formed primarily by transnational corporations (TNCs). The factors impeding a proliferation of SCMs at a global scale include the difficulties that companies face in establishing flexible electronic data interchange (EDI) systems with their business partners, the high costs involved in building seamless and real-time information sharing systems where long-term business partnerships do not exist, and uncertainty on and high costs involved in international trade such as trade finance and customs procedures. In addition, the terrorist attacks on September 11, 2001 in New York magnified national security concerns, which seem to have a negative effect on global SCMs. On the other hand, new technological innovations in web services and tracking/tracing are emerging from the efforts to overcome these hurdles. This paper examines the late efforts on e-commerce, customs modernization, and trade facilitation, in response to the recent dynamic progress in information and web technologies. In the first chapter, we study some cases of SCMs emphasizing the importance of the state of the art information systems as an important instrument of trade facilitation. The second chapter reviews the recent efforts by the international community for trade facilitation, as well as new technologies and services based on eXtensible Mark-up Language (XML) and radio frequency identification (RFID) that have a great potential to change the online business environment dramatically. The third chapter consists of case studies on renovations of customs and trade information systems in Asia, Europe and North America while the fourth chapter reviews the present situations and efforts in Latin America. Based on these chapters, policy implications will be derived in the last chapter

A cloud-based supply chain management system: effects on supply chain responsiveness

Purpose: Despite the ongoing calls for the incorporation of the cloud utility model, the effect of the cloud on elements of supply chain performance is still an evolving area of research. In this paper, we develop the architecture of a cloud-based supply chain management (C-SCM) ecosystem and explore how it enhances supply chain responsiveness. Design/methodology/approach: First, we discuss the potential benefits that cloud computing can yield compared to existing mature SCM information systems and solutions through a comprehensive literature review. We conceptualize SCR in terms of the level of visibility in the supply chain, supply chain flexibility, and rapid detection and reaction to changes and then we build the detailed architecture of a cloud based SCM system. The proposed ecosystem introduces a view of SCM and the associated practices when transferred to cloud environments. The potential to enhance SCR through the cloud is explored with scenarios on a case of supply chain operations in fashion retail industry. Findings: Our findings show that the proposed system can enhance all three dimensions of SCR. Implications for supply chain practice and how companies can migrate to a cloud supply chain are drawn. Originality/Value: Given that the development, creation, and delivery of goods and services is increasingly becoming a joint effort of several parties in a supply chain, we contribute to existing literature, by introducing a comprehensive cloud-based SCM system and show how companies can enhance their supply chain responsiveness

Towards a European ITS for freight transport and logistics: results of current EU funded research and prospects for the future

Objective The purpose of this paper is to review the developments of the last 15 years in the field of Freight Transport research and innovation, primarily (but not exclusively) in Europe focusing on the “Intelligent Transport Systems” aspects. Document type: Articl

An Agent-based Approach for Improving the Performance of Distributed Business Processes in Maritime Port Community

In the recent years, the concept of “port community” has been adopted by the maritime transport industry in order to achieve a higher degree of coordination and cooperation amongst organizations involved in the transfer of goods through the port area. The business processes of the port community supply chain form a complicated process which involves several process steps, multiple actors, and numerous information exchanges. One of the widely used applications of ICT in ports is the Port Community System (PCS) which is implemented in ports in order to reduce paperwork and to facilitate the information flow related to port operations and cargo clearance. However, existing PCSs are limited in functionalities that facilitate the management and coordination of material, financial, and information flows within the port community supply chain. This research programme addresses the use of agent technology to introduce business process management functionalities, which are vital for port communities, aiming to the enhancement of the performance of the port community supply chain. The investigation begins with an examination of the current state in view of the business perspective and the technical perspective. The business perspective focuses on understanding the nature of the port community, its main characteristics, and its problems. Accordingly, a number of requirements are identified as essential amendments to information systems in seaports. On the other hand, the technical perspective focuses on technologies that are convenient for solving problems in business process management within port communities. The research focuses on three technologies; the workflow technology, agent technology, and service orientation. An analysis of information systems across port communities enables an examination of the current PCSs with regard to their coordination and workflow management capabilities. The most important finding of this analysis is that the performance of the business processes, and in particular the performance of the port community supply chain, is not in the scope of the examined PCSs. Accordingly, the Agent-Based Middleware for Port Community Management (ABMPCM) is proposed as an approach for providing essential functionalities that would facilitate collaborative planning and business process management. As a core component of the ABMPCM, the Collaborative Planning Facility (CPF) is described in further details. A CPF prototype has been developed as an agent-based system for the domain of inland transport of containers to demonstrate its practical effectiveness. To evaluate the practical application of the CPF, a simulation environment is introduced in order to facilitate the evaluation process. The research started with the definition of a multi-agent simulation framework for port community supply chain. Then, a prototype has been implemented and employed for the evaluation of the CPF. The results of the simulation experiments demonstrate that our agent-based approach effectively enhances the performance of business process in the port community

Logistics and cloud computing service providers’ cooperation: a resilience perspective

Cloud computing (CC) services can offer substantial cost-effective global operational and relationship benefits if the cooperation between logistics and CC services are resilient. Potential vulnerabilities to cooperation of CC and logistics service providers can occur with respect to vital factors such as security and trust. Extant studies have demonstrated CC benefits as well as few challenges associated with CC services application. However, no extant study has examined the inter-organisational benefits based on cooperative resilience between CC and logistics service providers in terms of both capability and trust vulnerability factors. This study examines the cooperative resilience of logistics and CC service providers based on innovation diffusion theory (IDT) within a supply-chain risk assessment framework. Using structural equation modelling techniques we investigate the relationship between the vulnerability factor (trust), capability factor (security) and collaboration benefits (relationship and operational) offered by CC service providers based on 236 Chinese logistics service firms’ perceptions of cloud computing adoption. The results indicate Chinese logistics companies perceive security impediments as a major factor affecting cooperative resilience between logistics service and CC service providers

Advances in Supply Chain Management Decision Support Systems: Potential for Improving Decision Support Catalysed by Semantic Interoperability between Systems

Globalization has catapulted ‘cycle time’ as a key indicator of operational efficiency [1] in processes such as supply chain management (SCM). Systems automation holds the promise to augment the ability of supply chain operations or supply networks to rapidly adapt to changes, with minimal human intervention, under ideal conditions. Business communities are emerging as loose federations or organization of networks that may evolve to act as infomediaries in global SCM. These changes, although sluggish, are likely to impact process knowledge and in turn may be stimulated or inhibited by the availability or lack of process interoperability, respectively. The latter will determine operational efficiencies of supply chains. Currently “community of systems” or organization of networks (aligned by industry or business focus) contribute minimally in SCM decisions because true collaboration remains elusive. Convergence and maturity of multiple advances offers the potential for a paradigm shift in interoperability. It may evolve hand-in-hand with [a] the gradual adoption of the semantic web [2] with concomitant development of ontological frameworks, [b] increase in use of multi-agent systems and [c] advent of ubiquitous computing enabling near real-time access to identification of objects and analytics [4]. This paper examines some of these complex trends and related technologies. Irrespective of the characteristics of information systems, the development of various industry-contributed ontologies for knowledge and decision layers, may spur self-organizing networks of business communities and systems to increase their ability to sense and respond, more profitably, through better enterprise and extraprise exchange. In order to transform this vision into reality, systems automation must be weaned from the syntactic web and integrated with the organic growth of the semantic web. Understanding of process semantics and incorporation of intelligent agents with access to ubiquitous near real-time data “bus” are pillars for “intelligent” evolution of decision support systems. Software as infrastructure may integrate plethora of agent colonies through improved architectures (such as, service oriented architecture or SOA) and business communities aligned by industry or service focus may emerge as hubs of such agent empires. However, the feasibility of the path from exciting “pilots” in specific areas toward an informed convergence of systemic real-world implementation remains unclear and fraught with hurdles related to gaps in knowledge transfer from experts in academia to real-world practitioners. The value of interoperability between systems that may catalyse real-time intelligent decision support is further compromised by the lack of clarity of approach and tools. The latter offers significant opportunities for development of tools that may segue to innovative solutions approach. A critical mass of such solutions may spawn the necessary systems architecture for intelligent interoperability, essential for sustainable profitability and productivity in an intensely competitive global economy. This paper addresses some of these issues, tools and solutions that may have broad applicability in several operations including the management of adaptive supply-demand networks [7]