A survey of AI in operations management from 2005 to 2009

Purpose: the use of AI for operations management, with its ability to evolve solutions, handle uncertainty and perform optimisation continues to be a major field of research. The growing body of publications over the last two decades means that it can be difficult to keep track of what has been done previously, what has worked, and what really needs to be addressed. Hence this paper presents a survey of the use of AI in operations management aimed at presenting the key research themes, trends and directions of research. Design/methodology/approach: the paper builds upon our previous survey of this field which was carried out for the ten-year period 1995-2004. Like the previous survey, it uses Elsevier’s Science Direct database as a source. The framework and methodology adopted for the survey is kept as similar as possible to enable continuity and comparison of trends. Thus, the application categories adopted are: design; scheduling; process planning and control; and quality, maintenance and fault diagnosis. Research on utilising neural networks, case-based reasoning (CBR), fuzzy logic (FL), knowledge-Based systems (KBS), data mining, and hybrid AI in the four application areas are identified. Findings: the survey categorises over 1,400 papers, identifying the uses of AI in the four categories of operations management and concludes with an analysis of the trends, gaps and directions for future research. The findings include: the trends for design and scheduling show a dramatic increase in the use of genetic algorithms since 2003 that reflect recognition of their success in these areas; there is a significant decline in research on use of KBS, reflecting their transition into practice; there is an increasing trend in the use of FL in quality, maintenance and fault diagnosis; and there are surprising gaps in the use of CBR and hybrid methods in operations management that offer opportunities for future research. Design/methodology/approach: the paper builds upon our previous survey of this field which was carried out for the 10 year period 1995 to 2004 (Kobbacy et al. 2007). Like the previous survey, it uses the Elsevier’s ScienceDirect database as a source. The framework and methodology adopted for the survey is kept as similar as possible to enable continuity and comparison of trends. Thus the application categories adopted are: (a) design, (b) scheduling, (c) process planning and control and (d) quality, maintenance and fault diagnosis. Research on utilising neural networks, case based reasoning, fuzzy logic, knowledge based systems, data mining, and hybrid AI in the four application areas are identified. Findings: The survey categorises over 1400 papers, identifying the uses of AI in the four categories of operations management and concludes with an analysis of the trends, gaps and directions for future research. The findings include: (a) The trends for Design and Scheduling show a dramatic increase in the use of GAs since 2003-04 that reflect recognition of their success in these areas, (b) A significant decline in research on use of KBS, reflecting their transition into practice, (c) an increasing trend in the use of fuzzy logic in Quality, Maintenance and Fault Diagnosis, (d) surprising gaps in the use of CBR and hybrid methods in operations management that offer opportunities for future research. Originality/value: This is the largest and most comprehensive study to classify research on the use of AI in operations management to date. The survey and trends identified provide a useful reference point and directions for future research

Technology enablers for the implementation of Industry 4.0 to traditional manufacturing sectors: A review

The traditional manufacturing sectors (footwear, textiles and clothing, furniture and toys, among others) are based on small and medium enterprises with limited capacity on investing in modern production technologies. Although these sectors rely heavily on product customization and short manufacturing cycles, they are still not able to take full advantage of the fourth industrial revolution. Industry 4.0 surfaced to address the current challenges of shorter product life-cycles, highly customized products and stiff global competition. The new manufacturing paradigm supports the development of modular factory structures within a computerized Internet of Things environment. With Industry 4.0, rigid planning and production processes can be revolutionized. However, the computerization of manufacturing has a high degree of complexity and its implementation tends to be expensive, which goes against the reality of SMEs that power the traditional sectors. This paper reviews the main scientific-technological advances that have been developed in recent years in traditional sectors with the aim of facilitating the transition to the new industry standard.This research was supported by the Spanish Research Agency (AEI) and the European Regional Development Fund (ERDF) under the project CloudDriver4Industry TIN2017-89266-R

AI and OR in management of operations: history and trends

The last decade has seen a considerable growth in the use of Artificial Intelligence (AI) for operations management with the aim of finding solutions to problems that are increasing in complexity and scale. This paper begins by setting the context for the survey through a historical perspective of OR and AI. An extensive survey of applications of AI techniques for operations management, covering a total of over 1200 papers published from 1995 to 2004 is then presented. The survey utilizes Elsevier's ScienceDirect database as a source. Hence, the survey may not cover all the relevant journals but includes a sufficiently wide range of publications to make it representative of the research in the field. The papers are categorized into four areas of operations management: (a) design, (b) scheduling, (c) process planning and control and (d) quality, maintenance and fault diagnosis. Each of the four areas is categorized in terms of the AI techniques used: genetic algorithms, case-based reasoning, knowledge-based systems, fuzzy logic and hybrid techniques. The trends over the last decade are identified, discussed with respect to expected trends and directions for future work suggested

The Robust Emotional Design: An Application of Design of Experiment incorporating with Ergonomics

When product is useful to customers and meeting customer's requirement, the product is said to be qualified. Nowadays, many products will be functional equivalent and therefore hard to distinguish between for the customers. Customers tend to subjectively choose the products that they will purchase. Robust design is important to be considered to address this today's consumer trend in the product development. One big issue for product designer today is to be able to capture the customer's considerations and feelings (emotions/Kansei) of products and translate these emotional aspects into concrete product design. This robust design could be achieved by understanding the potential sources of noise and take actions to desensitize the products or processes to these potential sources of noise. It means that it is important to understand the critical process or product parameters of a desired performance and finally to obtain the optimal value of performance and variation (noise). This paper provides 2 methodologies of emotional robust design which is inspired by previous study by Lai et al [4]. The Kansei Engineering concepts by Nagamachi [6, 7, 8], inner and outer orthogonal arrays and signal-to-noise ratio by Taguchi [19] play important role in the emotional robust design methodologies. In short, by involving the robust emotional design into the product, it will be benefiting to both consumers and manufacturers. It is hoped that the competitive value of products or manufacturers is highly sustained since the market share will increase due to the lower costs for the consumers

Living Labs as Tools for Open Innovation

This paper presents a Living Lab in Stockholm as a focal point for discussing how the Living Lab concept can be extended and used for engaging in multiorganizational open innovation. Although Living Labs have been found to have potential for driving innovation through collaboration, more research is necessary to find tangible ways of organizing this kind of collaboration. The paper is explorative and empirically induced from an ongoing development and practical implementation of a Living Lab at Stockholm-Arlanda Airport - Sweden's largest airport situated outside Stockholm. This Airport Living Lab involves a number of large industrial and academic stakeholders aiming at ensuring multi-organizational innovation delivery. Of special interest is how the Living Lab concept should evolve to continue creating conditions for user-oriented innovations through multi-organizational collaboration which would not necessarily take place otherwise. Congruent with the explorative aim of the paper it ends up in a discussion about five propositions that should be on the agenda of research and implementation for Living Lab founders in the coming years.Living Labs, Open innovation, Electronic Collaboration Tools

Un enfoque de toma de decisiones multicriterio aplicado a la estrategia de transformación digital de las organizaciones por medio de la inteligencia artificial responsable en la nube de las organizaciones. Estudio de caso en el sector de salud

Tesis inédita de la Universidad Complutense de Madrid, Facultad de Estudios Estadísticos, leída el 08-02-2023Organisations are committed to understanding both the needs of their customers and the capabilities and plans of their competitors and partners, through the processes of acquiring and evaluating market information in a systematic and anticipatory manner. On the other hand, most organisations in the last few years have defined that one of their main strategic objectives for the next few years is to become a truly data-driven organisation in the current Big Data and Artificial Intelligence (AI) context (Moreno et al., 2019). They are willing to invest heavily in Data and AI Strategy and build enterprise data and AI platforms that will enable this Market-Oriented vision (Moreno et al., 2019). In this thesis, it is presented a Multicriteria Decision Making (MCDM) model (Saaty, 1988), an AI Digital Cloud Transformation Strategy and a cloud conceptual architecture to help AI leaders and organisations with their Responsible AI journey, capable of helping global organisations to move from the use of data from descriptive to prescriptive and leveraging existing cloud services to deliver true Market-Oriented in a much shorter time (compared with traditional approaches)...Las organizaciones se comprometen a comprender tanto las necesidades de sus clientes como las capacidades y planes de sus competidores y socios, a través de procesos de adquisición y evaluación de información de mercado de manera sistemática y anticipatoria. Por otro lado, la mayoría de las organizaciones en los últimos años han definido que uno de sus principales objetivos estratégicos para los próximos años es convertirse en una organización verdaderamente orientada a los datos (data-driven) en el contexto actual de Big Data e Inteligencia Artificial (IA) (Moreno et al. al., 2019). Están dispuestos a invertir fuertemente en datos y estrategia de inteligencia artificial y construir plataformas de datos empresariales e inteligencia artificial que permitan esta visión orientada al mercado (Moreno et al., 2019). En esta tesis, se presenta un modelo de toma de decisiones multicriterio (MCDM) (Saaty, 1988), una estrategia de transformación digital de IA de la nube y una arquitectura conceptual de nube para ayudar a los líderes y organizaciones de IA en su viaje de IA responsable, capaz de ayudar a las organizaciones globales a pasar del uso de datos descriptivos a prescriptivos y aprovechar los servicios en la nube existentes para ofrecer una verdadera orientación al mercado en un tiempo mucho más corto (en comparación con los enfoques tradicionales)...Fac. de Estudios EstadísticosTRUEunpu

Decision-making methods in engineering design: a designer-oriented approach

The use of decisional methods for the solution of engineering design problems has to be tackled on a "human" viewpoint. Hence, fundamental is the identification of design issues and needs that become a designer oriented viewpoint. Decision-based methods are systematically classified in MCDM methods, Structured Design methods and Problem Structuring methods. The results are organised in order to provide a first reference for the designer in a preliminary selection of decision-based methods. The paper shows the heterogeneous use of decision-based methods, traditionally expected to solve only some specific design problems, which have been used also in different design contexts. Moreover, several design issues, which emerged from the review process, have been pointed out and discussed accordingly. This review provided useful results for the enlargement of the state of the art on Decision Based Design methods in engineering design contexts