Beyond Textual Issues: Understanding the Usage and Impact of GitHub Reactions

Recently, GitHub introduced a new social feature, named reactions, which are "pictorial characters" similar to emoji symbols widely used nowadays in text-based communications. Particularly, GitHub users can use a pre-defined set of such symbols to react to issues and pull requests. However, little is known about the real usage and impact of GitHub reactions. In this paper, we analyze the reactions provided by developers to more than 2.5 million issues and 9.7 million issue comments, in order to answer an extensive list of nine research questions about the usage and adoption of reactions. We show that reactions are being increasingly used by open source developers. Moreover, we also found that issues with reactions usually take more time to be handled and have longer discussions.Comment: 10 page

On Wasted Contributions: Understanding the Dynamics of Contributor-Abandoned Pull Requests

Pull-based development has enabled numerous volunteers to contribute to open-source projects with fewer barriers. Nevertheless, a considerable amount of pull requests (PRs) with valid contributions are abandoned by their contributors, wasting the effort and time put in by both the contributors and maintainers. To better understand the underlying dynamics of contributor-abandoned PRs, we conduct a mixed-methods study using both quantitative and qualitative methods. We curate a dataset consisting of 265,325 PRs including 4,450 abandoned ones from ten popular and mature GitHub projects and measure 16 features characterizing PRs, contributors, review processes, and projects. Using statistical and machine learning techniques, we find that complex PRs, novice contributors, and lengthy reviews have a higher probability of abandonment and the rate of PR abandonment fluctuates alongside the projects' maturity or workload. To identify why contributors abandon their PRs, we also manually examine a random sample of 354 abandoned PRs. We observe that the most frequent abandonment reasons are related to the obstacles faced by contributors, followed by the hurdles imposed by maintainers during the review process. Finally, we survey the top core maintainers of the studied projects to understand their perspectives on dealing with PR abandonment and on our findings.Comment: Manuscript accepted for publication in ACM Transactions on Software Engineering and Methodology (TOSEM

Analysis and Detection of Information Types of Open Source Software Issue Discussions

Most modern Issue Tracking Systems (ITSs) for open source software (OSS) projects allow users to add comments to issues. Over time, these comments accumulate into discussion threads embedded with rich information about the software project, which can potentially satisfy the diverse needs of OSS stakeholders. However, discovering and retrieving relevant information from the discussion threads is a challenging task, especially when the discussions are lengthy and the number of issues in ITSs are vast. In this paper, we address this challenge by identifying the information types presented in OSS issue discussions. Through qualitative content analysis of 15 complex issue threads across three projects hosted on GitHub, we uncovered 16 information types and created a labeled corpus containing 4656 sentences. Our investigation of supervised, automated classification techniques indicated that, when prior knowledge about the issue is available, Random Forest can effectively detect most sentence types using conversational features such as the sentence length and its position. When classifying sentences from new issues, Logistic Regression can yield satisfactory performance using textual features for certain information types, while falling short on others. Our work represents a nontrivial first step towards tools and techniques for identifying and obtaining the rich information recorded in the ITSs to support various software engineering activities and to satisfy the diverse needs of OSS stakeholders.Comment: 41st ACM/IEEE International Conference on Software Engineering (ICSE2019