Context-dependent Trust Decisions with Subjective Logic

A decision procedure implemented over a computational trust mechanism aims to allow for decisions to be made regarding whether some entity or information should be trusted. As recognised in the literature, trust is contextual, and we describe how such a context often translates into a confidence level which should be used to modify an underlying trust value. J{\o}sang's Subjective Logic has long been used in the trust domain, and we show that its operators are insufficient to address this problem. We therefore provide a decision-making approach about trust which also considers the notion of confidence (based on context) through the introduction of a new operator. In particular, we introduce general requirements that must be respected when combining trustworthiness and confidence degree, and demonstrate the soundness of our new operator with respect to these properties.Comment: 19 pages, 4 figures, technical report of the University of Aberdeen (preprint version

Continuous Improvement Through Knowledge-Guided Analysis in Experience Feedback

Continuous improvement in industrial processes is increasingly a key element of competitiveness for industrial systems. The management of experience feedback in this framework is designed to build, analyze and facilitate the knowledge sharing among problem solving practitioners of an organization in order to improve processes and products achievement. During Problem Solving Processes, the intellectual investment of experts is often considerable and the opportunities for expert knowledge exploitation are numerous: decision making, problem solving under uncertainty, and expert configuration. In this paper, our contribution relates to the structuring of a cognitive experience feedback framework, which allows a flexible exploitation of expert knowledge during Problem Solving Processes and a reuse such collected experience. To that purpose, the proposed approach uses the general principles of root cause analysis for identifying the root causes of problems or events, the conceptual graphs formalism for the semantic conceptualization of the domain vocabulary and the Transferable Belief Model for the fusion of information from different sources. The underlying formal reasoning mechanisms (logic-based semantics) in conceptual graphs enable intelligent information retrieval for the effective exploitation of lessons learned from past projects. An example will illustrate the application of the proposed approach of experience feedback processes formalization in the transport industry sector