A Personalized System for Conversational Recommendations

Searching for and making decisions about information is becoming increasingly difficult as the amount of information and number of choices increases. Recommendation systems help users find items of interest of a particular type, such as movies or restaurants, but are still somewhat awkward to use. Our solution is to take advantage of the complementary strengths of personalized recommendation systems and dialogue systems, creating personalized aides. We present a system -- the Adaptive Place Advisor -- that treats item selection as an interactive, conversational process, with the program inquiring about item attributes and the user responding. Individual, long-term user preferences are unobtrusively obtained in the course of normal recommendation dialogues and used to direct future conversations with the same user. We present a novel user model that influences both item search and the questions asked during a conversation. We demonstrate the effectiveness of our system in significantly reducing the time and number of interactions required to find a satisfactory item, as compared to a control group of users interacting with a non-adaptive version of the system

Visualizations for an Explainable Planning Agent

In this paper, we report on the visualization capabilities of an Explainable AI Planning (XAIP) agent that can support human in the loop decision making. Imposing transparency and explainability requirements on such agents is especially important in order to establish trust and common ground with the end-to-end automated planning system. Visualizing the agent's internal decision-making processes is a crucial step towards achieving this. This may include externalizing the "brain" of the agent -- starting from its sensory inputs, to progressively higher order decisions made by it in order to drive its planning components. We also show how the planner can bootstrap on the latest techniques in explainable planning to cast plan visualization as a plan explanation problem, and thus provide concise model-based visualization of its plans. We demonstrate these functionalities in the context of the automated planning components of a smart assistant in an instrumented meeting space.Comment: PREVIOUSLY Mr. Jones -- Towards a Proactive Smart Room Orchestrator (appeared in AAAI 2017 Fall Symposium on Human-Agent Groups

Natural Language, Mixed-Initiative Personal Assistant Agents

The increasing popularity and use of personal voice assistant technologies, such as Siri and Google Now, is driving and expanding progress toward the long-term and lofty goal of using artificial intelligence to build human-computer dialog systems capable of understanding natural language. While dialog-based systems such as Siri support utterances communicated through natural language, they are limited in the flexibility they afford to the user in interacting with the system and, thus, support primarily action-requesting and information-seeking tasks. Mixed-initiative interaction, on the other hand, is a flexible interaction technique where the user and the system act as equal participants in an activity, and is often exhibited in human-human conversations. In this paper, we study user support for mixed-initiative interaction with dialog-based systems through natural language using a bag-of-words model and k-nearest-neighbor classifier. We study this problem in the context of a toolkit we developed for automated, mixed-initiative dialog system construction, involving a dialog authoring notation and management engine based on lambda calculus, for specifying and implementing task-based, mixed-initiative dialogs. We use ordering at Subway through natural language, human-computer dialogs as a case study. Our results demonstrate that the dialogs authored with our toolkit support the end user\u27s completion of a natural language, human-computer dialog in a mixed-initiative fashion. The use of natural language in the resulting mixed-initiative dialogs afford the user the ability to experience multiple self-directed paths through the dialog and makes the flexibility in communicating user utterances commensurate with that in dialog completion paths---an aspect missing from commercial assistants like Siri

Can computers foster human users' creativity? Theory and praxis of mixed-initiative co-creativity

This article discusses the impact of artificially intelligent computers to the process of design, play and educational activities. A computational process which has the necessary intelligence and creativity to take a proactive role in such activities can not only support human creativity but also foster it and prompt lateral thinking. The argument is made both from the perspective of human creativity, where the computational input is treated as an external stimulus which triggers re-framing of humans’ routines and mental associations, but also from the perspective of computational creativity where human input and initiative constrains the search space of the algorithm, enabling it to focus on specific possible solutions to a problem rather than globally search for the optimal. The article reviews four mixed-initiative tools (for design and educational play) based on how they contribute to human-machine co-creativity. These paradigms serve different purposes, afford different human interaction methods and incorporate different computationally creative processes. Assessing how co-creativity is facilitated on a per-paradigm basis strengthens the theoretical argument and provides an initial seed for future work in the burgeoning domain of mixed-initiative interaction.peer-reviewe

The Staging Transformation Approach to Mixing Initiative

Mixed-initiative interaction is an important facet of many conversational interfaces, flexible planning architectures, intelligent tutoring systems, and interactive information retrieval systems. Software systems for mixed-initiative interaction must enable us to both operationalize the mixing of initiative (i.e., support the creation of practical dialogs) and to reason in real-time about how a flexible mode of interaction can be supported (e.g., from a meta-dialog standpoint). In this paper, we present the staging transformation approach to mixing initiative, where a dialog script captures the structure of the dialog and dialog control processes are realized through generous use of program transformation techniques (e.g., partial evaluation, currying, slicing); this allows control to be cast as the process of moving from one dialog script to another. In this approach, operationalizing mixed-initiative interaction becomes the task of finding a suitable program transformation to stage the interaction between the two participants. We highlight the advantages of this approach and present its realization in various modalities for information seeking dialogs. We also outline how high-level reasoning capabilities about dialogs can be provided in the staging transformation framework

Can computers foster human users' creativity? Theory and praxis of mixed-initiative co-creativity

This article discusses the impact of artificially intelligent computers to the process of design, play and educational activities. A computational process which has the necessary intelligence and creativity to take a proactive role in such activities can not only support human creativity but also foster it and prompt lateral thinking. The argument is made both from the perspective of human creativity, where the computational input is treated as an external stimulus which triggers re-framing of humans’ routines and mental associations, but also from the perspective of computational creativity where human input and initiative constrains the search space of the algorithm, enabling it to focus on specific possible solutions to a problem rather than globally search for the optimal. The article reviews four mixed-initiative tools (for design and educational play) based on how they contribute to human-machine co-creativity. These paradigms serve different purposes, afford different human interaction methods and incorporate different computationally creative processes. Assessing how co-creativity is facilitated on a per-paradigm basis strengthens the theoretical argument and provides an initial seed for future work in the burgeoning domain of mixed-initiative interaction.peer-reviewe