A transactions pattern for structuring unstructured corporate information in enterprise applications

It is known that 80-85% of all corporate information remains unstructured. As such, many enterprises rely on information systems that cause them to risk transactions that are based on lack of information (errors of omission) or misleading information (errors of commission). To address this concern, the fundamental business concept of monetary transactions is extended to include qualitative business concepts. A Transaction Model (TM) is accordingly identified that provides a structure for these unstructured but vital aspects of business transactions. By highlighting how unstructured information can be integrated into transactions, the TM provides businesses with a much more balanced view of the transactions they engage in or to discover novel transactions that they might have otherwise missed. A simple example is provided that illustrates this integration and reveals a key missing element. This discovery points to a transactions pattern that can be used to ensure that all the parties (or agents) in a transaction are identified, as well as capturing unstructured and structured information into a coherent framework. In support of the TM as a pattern, more examples of its use in a variety of domains are given. A number of enterprise applications are suggested such as in multi-agent systems, document text capture, and knowledge management.</p

A Transaction-oriented architecture for enterprise systems

Many enterprises risk business transactions based on information systems that are incomplete or misleading, given that 80-85% of all corporate information remains outside of their processing scope. It highlights that the bulk of information is too unstructured for these systems to process, but must be taken into account if those systems are to provide effective support. Computer technology nonetheless continues to become more and more predominant, illustrated by SAP A.G. recognising that 65-70% of the world's transactions are run using their technology. Using SAP as an illustrative case study, and by bringing in the benefits of technologies such as Service-Oriented Architecture (SOA), Business Process Management (BPM), Enterprise Architecture Frameworks (EA) and Conceptual Structures, a practical roadmap is identified to a Transaction-Oriented Architecture (TOA) that is predicated on the Transaction Concept. This concept builds upon the Resources-Events-Agents (REA) modelling pattern that is close to business reality. Enterprise systems can thus better incorporate that missing 80-85% of hitherto too-unstructured information thereby allowing enterprise systems vendors such as SAP, their competitors, customers, suppliers and partners to do an ever better job with the world's transactions

The transaction pattern through automating TrAM

Transaction Agent Modelling (TrAM) has demonstrated how the early requirements of complex enterprise systems can be captured and described in a lucid yet rigorous way. Using Geerts and McCarthy’s REA (Resource-Events-Agents) model as its basis, the TrAM process manages to capture the ‘qualitative’ dimensions of business transactions and business processes. A key part of the process is automated model-checking, which CG has revealed to be beneficial in this regard. It enables models to retain the high-level business concepts yet providing a formal structure at that high-level that is lacking in Use Cases. Using a conceptual catalogue informed by transactions, we illustrate the automation of a transaction pattern from which further specialisations impart a tested specification for system implementation, which we envisage as a multi-agent system in order to reflect the dynamic world of business activity. It would furthermore be able to interoperate across business domains as they would share the generalised TM as a pattern.</p

Resources-Events-Agents Design Theory: A Revolutionary Approach to Enterprise System Design

Enterprise systems typically include constructs such as ledgers and journals with debit and credit entries as central pillars of the systems’ architecture due in part to accountants and auditors who demand those constructs. At best, structuring systems with such constructs as base objects results in the storing the same data at multiple levels of aggregation, which creates inefficiencies in the database. At worst, basing systems on such constructs destroys details that are unnecessary for accounting but that may facilitate decision making by other enterprise functional areas. McCarthy (1982) proposed the resources-events-agents (REA) framework as an alternative structure for a shared data environment more than thirty years ago, and scholars have further developed it such that it is now a robust design theory. Despite this legacy, the broad IS community has not widely researched REA. In this paper, we discuss REA’s genesis and primary constructs, provide a history of REA research, discuss REA’s impact on practice, and speculate as to what the future may hold for REA-based enterprise systems. We invite IS researchers to consider integrating REA constructs with other theories and various emerging technologies to help advance the future of information systems and business research

Economic Trends in Enterprise Search Solutions

Enterprise search technology retrieves information within organizations. This data can be proprietary and public, its access to it may be restricted or not. Enterprise search solutions render business processes more efficient particularly in data-intensive companies. This technology is key to increasing the competitiveness of the digital economy; thus it constitutes a strategic market for the European Union. The Enterprise Search Solution (ESS) market was worth close to one billion USD in 2008 and is expected to grow quicker than the overall market for information and knowledge management systems. Optimistic market forecasts expect market size to exceed 1,200 million USD by the end of 2010. Other market analyses see the growth rate slowing down and stabilizing at around 10% a year in 2010. Even in the least favourable case, enterprise search remains an attractive market, particularly because of the opportunities expected to arise from the convergence of ESS and Information Systems. This report looks at the demand and supply side of ESS and provides data about the market. It presents the evolution of market dynamics over the past decade and describes the current situation. Our main thesis is that ESS is currently placed at the point where two established markets, namely web search and the management of information systems, overlap. The report offers evidence that these two markets are converging and discusses the role of the different stakeholders (providers of web search engines, enterprise resource management tools, pure enterprise search tools, etc.) in this changing context.JRC.DDG.J.4-Information Societ

Role of Semantic web in the changing context of Enterprise Collaboration

In order to compete with the global giants, enterprises are concentrating on their core competencies and collaborating with organizations that compliment their skills and core activities. The current trend is to develop temporary alliances of independent enterprises, in which companies can come together to share skills, core competencies and resources. However, knowledge sharing and communication among multidiscipline companies is a complex and challenging problem. In a collaborative environment, the meaning of knowledge is drastically affected by the context in which it is viewed and interpreted; thus necessitating the treatment of structure as well as semantics of the data stored in enterprise repositories. Keeping the present market and technological scenario in mind, this research aims to propose tools and techniques that can enable companies to assimilate distributed information resources and achieve their business goals

Extending IT infrastructures in the service sector organisations through enterprise resource planning – a telecom case study

Copyright @ 2012 ISEing.Service Sector Organisations (SSOs) have significantly focused on adopting and implementing Enterprise Resource Planning (ERP) systems to automate their prime business processes, enhance organisational productivity with lower costs and prompt service delivery to fulfil consumer demands. Thus, ERP systems are considered as a principal source to provide imperative information vital for strategic decision making process. On the contrary, ERP systems adoption and implementation is also highly considered as a challenging and expensive process that not only requires rigorous efforts but also demands to have an exhaustive investigation of influential factors that are critical to the adoption and implementation of ERP systems. As a result, the authors exhibit that it is of great significance to investigate this area within SSOs. In so doing, this paper thus focuses on the ERP critical success factors from five different categories such as: stakeholders; process; technology; organisation; and project based on the literature analysis. These perspectives comprise of 24 factors that are imperative for a successful ERP adoption and implementation. These factors are validated through an in-depth qualitative single case study based research. The findings from the literature and empirical demonstrate that most of the factors influencing the decision making process for ERP adoption and implementation are highly significant with exception to few that have either low or medium importance

Digital data and management accounting: why we need to rethink research methods

Digitalisation is having profound effects on how enterprises function. Its impact on accounting research is growing as the rise of the internet, mobile technologies and digital economy tools generate depth, breadth and variety of data that far exceed what researchers have had access to in the past. But whilst social scientists interested in organisational issues are starting to question conventional methodological approaches to the study of contexts where digital data forms are drawn upon, little such concern has been voiced in the management accounting literature. This paper seeks to explore the continued applicability of conventional methodological thinking when carrying out investigations within digital data environments to inform management accounting studies. It considers why digitalisation impacts methodological precepts, identifies how descriptive and explanatory modes of questioning which management accountants have conventionally opted for need rethinking, discusses ways in which digital data characteristics alter what can be drawn from empirical studies, and points to the potential offered within digitalised settings for methodological advance. It concludes by highlighting the necessity, where digitalisation exists, to question modes of posing questions and to reconsider the applicability of methodological precepts deployed by management accounting researchers to date

REA analysis of SAP HCM; some initial findings

This paper explores further the claim that the Transaction-Oriented Architecture (TOA) based on the principles of Resources, Events, Agents (REA) can enhance Enterprise Resource Planning (ERP) systems by providing a principled theoretical basis that can underpin ERP business process implementations. We provide details of some of our initial findings of the REA/TOA analysis which we carried out on the SAP Human Capital Management (HCM) module. Given that SAP is recognized as the dominant ERP system with over 50% of the market share, this technology is viewed as the representative case study technology for exploring the theory of REA in actual ERP systems. In particular O’Leary’s and Dunn et al.’s works are expanded upon, substantiating O’Leary’s findings that SAP was found to be consistent with REA in its database, semantic and structure orientations. Using SAP’s HCM module as the exemplar, two notable discoveries are made. These are namely (i) identifying that several anomalies exist in the underlying data model, and (ii) that there are many more REA entities than previously discovered by Dunn et al. Through the SAP HCM exemplar it is shown that REA adds value to modelling business processes in ERP systems