183,163 research outputs found

    What attracts vehicle consumers’ buying:A Saaty scale-based VIKOR (SSC-VIKOR) approach from after-sales textual perspective?

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    Purpose: The increasingly booming e-commerce development has stimulated vehicle consumers to express individual reviews through online forum. The purpose of this paper is to probe into the vehicle consumer consumption behavior and make recommendations for potential consumers from textual comments viewpoint. Design/methodology/approach: A big data analytic-based approach is designed to discover vehicle consumer consumption behavior from online perspective. To reduce subjectivity of expert-based approaches, a parallel Naïve Bayes approach is designed to analyze the sentiment analysis, and the Saaty scale-based (SSC) scoring rule is employed to obtain specific sentimental value of attribute class, contributing to the multi-grade sentiment classification. To achieve the intelligent recommendation for potential vehicle customers, a novel SSC-VIKOR approach is developed to prioritize vehicle brand candidates from a big data analytical viewpoint. Findings: The big data analytics argue that “cost-effectiveness” characteristic is the most important factor that vehicle consumers care, and the data mining results enable automakers to better understand consumer consumption behavior. Research limitations/implications: The case study illustrates the effectiveness of the integrated method, contributing to much more precise operations management on marketing strategy, quality improvement and intelligent recommendation. Originality/value: Researches of consumer consumption behavior are usually based on survey-based methods, and mostly previous studies about comments analysis focus on binary analysis. The hybrid SSC-VIKOR approach is developed to fill the gap from the big data perspective

    Relation Discovery from Web Data for Competency Management

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    This paper describes a technique for automatically discovering associations between people and expertise from an analysis of very large data sources (including web pages, blogs and emails), using a family of algorithms that perform accurate named-entity recognition, assign different weights to terms according to an analysis of document structure, and access distances between terms in a document. My contribution is to add a social networking approach called BuddyFinder which relies on associations within a large enterprise-wide "buddy list" to help delimit the search space and also to provide a form of 'social triangulation' whereby the system can discover documents from your colleagues that contain pertinent information about you. This work has been influential in the information retrieval community generally, as it is the basis of a landmark system that achieved overall first place in every category in the Enterprise Search Track of TREC2006

    The Economic Dimension of Social Trust

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    The statistical analyses performed demonstrated a statistically significant correlation between the examined phenomena and proved that the highest developmental level is a characteristic feature of the districts with a high level of social trust. This conforms the claims of Polish and international scholars who see trust as a non-economic determinant of economic development

    Organizational Communication

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    Meeting of the MINDS: an information retrieval research agenda

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    Since its inception in the late 1950s, the field of Information Retrieval (IR) has developed tools that help people find, organize, and analyze information. The key early influences on the field are well-known. Among them are H. P. Luhn's pioneering work, the development of the vector space retrieval model by Salton and his students, Cleverdon's development of the Cranfield experimental methodology, Spärck Jones' development of idf, and a series of probabilistic retrieval models by Robertson and Croft. Until the development of the WorldWideWeb (Web), IR was of greatest interest to professional information analysts such as librarians, intelligence analysts, the legal community, and the pharmaceutical industry
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