A Study of the Cognition-Action Gap in Knowledge Management

We investigated three types of volitional control mechanisms that may impact people’s knowledge management (KM) practices. Our results show that, when employing KM, people do not always perform in a manner consis- tent with their beliefs concerning attitudes and intentions. This cognition-behavior inconsistency can be ex- plained by volitional control mechanisms. Specifically, both perceived self-efficacy (Bandura 1997) and action control (Kuhl and Bechmänn 1985) play a role in motivating individuals to share and use knowledge, while perceived behavioral control does not. In addition, action/state orientation moderates a person’s enactment of subjective norm and self-efficacy beliefs into intentions just as it moderates enactment of perceived behavioral control belief into behaviors. These results have important theoretical and managerial implication

A Study on the Competency of Middle-Level Managers of Accounting Department in General Hospitals

As the importance of strengthening the competency of managers who are in charge of cash collection and disbursement, and preparing for financial statements becomes more visible, this study examined the competency of middle-level managers of accounting department in general hospitals in Korea. Based on the literature, competency was measured by seven components: achievement and action, service, influence, management, cognition, individual effectiveness, and change management. Survey questionnaires included the respondents' perceived importance and performance of each of the seven components of competency. A total of 84 managers from 29 general hospitals responded to the survey between October 2015 and November 2015. Descriptive statistics, mean comparison (t-tests and ANOVAs), and multiple linear regression were conducted. The results of this study are as follows. Overall perceived importance of the competency was 4.16, while the performance was 3.87, and thus, the difference was 0.29. Among the seven components of the competency, cognition and change management had higher scores in terms of difference between the importance and performance. The regression analyses found that female managers had higher perceived importance and performance of competencies in achievement and action, and influence compared to male counterparts. In addition, participants in this study responded that main reasons for the gap between the perceived importance and performance are low compensation, lack of support, lack of knowledge, insufficient technical experience, excessive workload, and regulations. The results of this study can be used when designing capacity building training opportunities for the hospital accounting department. Also, the managers may evaluate themselves and look at the areas where they can narrow the gap between the perceived importance and performance of the competency that is required for today's leading managers.ope

A model of the dynamics of organizational communication

We propose a model of the dynamics of organizational communication. Our model specifies the mechanics by which communication impact is fed back to communication inputs and closes the gap between sender and receiver of messages. We draw on language critique, a branch of language philosophy, and derive joint linguistic actions of interlocutors to explain the emergence and adaptation of communication on the group level. The model is framed by Te'eni's cognitive-affective model of organizational communication

The Impact of Entrepreneurial Intentions & Actions on Environmental Sustainability: The Case of SMEs in Cameroon.

The importance of corporate social responsibility is shaping investment decisions and entrepreneurial actions in diverse perspectives. The rapid growth of SMEs has tremendous impacts on the environment. Nonetheless, the economic emergence plan of Cameroon has prompted government support of SMEs through diverse projects. This saw economic growth increased to 3.8% and unemployment dropped to 4.3% caused by the expansion of private sector investments. The dilemma that necessitated this study is the response strategy of SMEs operators towards environmental sustainability. This study, thus seeks to examine the effects of entrepreneurial intentions and actions on environmental sustainability. The research is a conclusive case study design supported by the philosophical underpins of objectivism ontology and positivism epistemology. Data was sourced from four hundred (400) SMEs operators purposively sampled from the Centre and Littoral regions of Cameroon using structured questionnaire. Data was analysed using the Structural Equation Modelling technique with the aid of statistical packages including: SPSS 24 and AMOS 23. The study revealed that entrepreneurial action has weak positive statistical significant impacts on environmental sustainability; whereas entrepreneurial intention has strong positive statistical significant effects on environmental sustainability. Entrepreneurial intention comprised of self-efficacy and perceived control whereas, entrepreneurial actions involved entrepreneurial alertness and uncertainty. This study concludes that entrepreneurs in Cameroon have sustainable intentions to protect the environment but; the current actions taken are inadequate. This research recommends that entrepreneurs should enhance efforts toward attaining the state of genuine sustainabilit

The management of conversational topic by a ten year old child with pragmatic difficulties

A case study is presented of a ten year old child described as having 'pragmatic difficulties', for the initiation and management of conversational topic. Video-recorded naturallyoccurring conversations between the child and his peers at school are subjected to a detailed sequential analysis, drawing on some of the insights gained into the collaborative management of topic by researchers working in the tradition of conversation analysis (Button and Casey 1984, 1985). We find that our subject uses some helpful devices to generate and manage conversational topics but has difficulty collaborating with his conversational partners. We consider some of the different ways in which social-cognitive abilities are implicated in alternative courses of action available for the initiation and management of topic, and find that our subject's behaviours support the suggestion of Bishop (1997) that a difficulty in the development of social cognition underlies the interactional problems experienced by children with pragmatic language impairment. Consideration is given to ways in which the child's conversational behaviours are subject to influence from the styles of talk he is exposed to in interactions with adults in the language unit setting in which he spends much of his time

Transdisciplinarity seen through Information, Communication, Computation, (Inter-)Action and Cognition

Similar to oil that acted as a basic raw material and key driving force of industrial society, information acts as a raw material and principal mover of knowledge society in the knowledge production, propagation and application. New developments in information processing and information communication technologies allow increasingly complex and accurate descriptions, representations and models, which are often multi-parameter, multi-perspective, multi-level and multidimensional. This leads to the necessity of collaborative work between different domains with corresponding specialist competences, sciences and research traditions. We present several major transdisciplinary unification projects for information and knowledge, which proceed on the descriptive, logical and the level of generative mechanisms. Parallel process of boundary crossing and transdisciplinary activity is going on in the applied domains. Technological artifacts are becoming increasingly complex and their design is strongly user-centered, which brings in not only the function and various technological qualities but also other aspects including esthetic, user experience, ethics and sustainability with social and environmental dimensions. When integrating knowledge from a variety of fields, with contributions from different groups of stakeholders, numerous challenges are met in establishing common view and common course of action. In this context, information is our environment, and informational ecology determines both epistemology and spaces for action. We present some insights into the current state of the art of transdisciplinary theory and practice of information studies and informatics. We depict different facets of transdisciplinarity as we see it from our different research fields that include information studies, computability, human-computer interaction, multi-operating-systems environments and philosophy.Comment: Chapter in a forthcoming book: Information Studies and the Quest for Transdisciplinarity - Forthcoming book in World Scientific. Mark Burgin and Wolfgang Hofkirchner, Editor

Complexity and creative capacity : reformulating the problem of knowledge transfer in environmental management

The Ningaloo Reef is Australia’s largest fringing coral reef and an iconic tourist destination; however tourism development in Ningaloo has been ad hoc and the area is challenged by human pressure on numerous fronts. In response to these challenges a number of research agencies brought together a range of scientists to study the effects of human interaction on the reef. Moving from research to practice has been understood to depend on the adaptive capacity of the institutions responsible for governing human activities, in this case in the Ningaloo area. Knowledge transfer describes the suite of strategies used to try to bridge the gap between research and management. Knowledge transfer efforts, however, seldom have the desired impact of seeing research applied to decision-making. The ubiquity of knowledge transfer difficulties across disciplines suggests a common root to the problem, based in our shared cultural assumptions. This study pairs a multidisciplinary theoretical investigation with action research to shed light on why knowledge transfer efforts so often fall short in terms of seeing research applied to practice. Recent environmental management perspectives on knowledge transfer illustrate the shift towards stakeholder participation as a means of improving knowledge transfer success. As such, the action research study involved the researcher embedding herself in the Ningaloo community for 18 months, adopting the role of a knowledge broker and engaging and collaborating with modelling researchers and local stakeholders on knowledge transfer efforts. However, despite intensive stakeholder engagement, evaluation interviews at the end of the process indicated that although the knowledge transfer process had the effect of catalysing relationships between stakeholder groups in the region, and between regional stakeholders and scientists, it appeared to have relatively little effect on the representational knowledge of local stakeholders or the actual application of research in practice. This led to the question of whether knowledge transfer is itself is part of the research uptake problem, as per the principles of problem formulation, which specify that resolving seemingly intractable problems requires examining the assumptions that underpin our thinking about the problem situation. On this basis, the theoretical component of this study explored the Newtonian assumptions that inform our understanding of knowledge transfer. An alternative complexity-based ontology is proposed, unifying the metaphysics of materialism and idealism, based on a synthesis of process philosophy, mathematical logic, quantum theory, general systems theory and the complexity sciences. The phenomena of cognition, learning, knowledge and organising are compared in relation to how they’ve been understood within the Newtonian paradigm, and how they are now being explained from the perspective of a complexity-based paradigm. By reframing the action research results from a complexity perspective, the Ningaloo knowledge transfer process does not constitute a failure in terms of enhancing the capacity of the Ningaloo system to make more sustainable decisions. Rather, the increased connectivity between stakeholder groups and scientists can be viewed as more importantly enhancing the creative capacity of Ningaloo’s governance system. It is posited that the research uptake problem should be reformulated from the basis of complexity paradigm, and the notions of knowledge transfer and adaptive capacity reconceptualised accordingly. Instead of devising rational objective arguments for someone else to improve the ‘adaptive capacity’ of human systems, scientists should focus instead on improving their own creative capacity in their local interactions

Mapping Big Data into Knowledge Space with Cognitive Cyber-Infrastructure

Big data research has attracted great attention in science, technology, industry and society. It is developing with the evolving scientific paradigm, the fourth industrial revolution, and the transformational innovation of technologies. However, its nature and fundamental challenge have not been recognized, and its own methodology has not been formed. This paper explores and answers the following questions: What is big data? What are the basic methods for representing, managing and analyzing big data? What is the relationship between big data and knowledge? Can we find a mapping from big data into knowledge space? What kind of infrastructure is required to support not only big data management and analysis but also knowledge discovery, sharing and management? What is the relationship between big data and science paradigm? What is the nature and fundamental challenge of big data computing? A multi-dimensional perspective is presented toward a methodology of big data computing.Comment: 59 page

Engagement With Air Quality Information: Stated Versus Revealed Preferences

Air pollution has a significant impact on health but is often invisible to the naked eye. Real-time air quality information can help people take action to protect their health. However, little is known on how to most effectively frame air quality information to promote public health. We conducted a field experiment to study people’s engagement with real-time air quality information provided through a smartphone application (app). We tested 12 different messaging strategies on both intent to engage with air quality information (through a survey), and actual engagement with air quality information tracked through the app in response to the messaging strategies. Our results, based on 835 survey respondents and 2,740 app users, show that intent to engage and actual engagement differ. Overall, users’ demographics were the most important predictor of engagement with messages. This research demonstrates the significance of testing messaging strategies through field experiments rather than through surveys, and the importance of targeted messages