Multimedia courseware: Never mind the quality how much will it cost to develop?

This paper evaluates multimedia courseware costing techniques such as the US Airforce Interactive Courseware Method (Golas, 1993), CBT Analyst (Kearsley, 1985), CEAC (Schooley, 1988) and MEEM (Marshall, Samson, Dugard, & Scott, 1994) against the data from ten multimedia courseware developments. The Relative Error and Mean Absolute Relative Error (MARE) are calculated to allow comparison of the different methods

Are Delayed Issues Harder to Resolve? Revisiting Cost-to-Fix of Defects throughout the Lifecycle

Many practitioners and academics believe in a delayed issue effect (DIE); i.e. the longer an issue lingers in the system, the more effort it requires to resolve. This belief is often used to justify major investments in new development processes that promise to retire more issues sooner. This paper tests for the delayed issue effect in 171 software projects conducted around the world in the period from 2006--2014. To the best of our knowledge, this is the largest study yet published on this effect. We found no evidence for the delayed issue effect; i.e. the effort to resolve issues in a later phase was not consistently or substantially greater than when issues were resolved soon after their introduction. This paper documents the above study and explores reasons for this mismatch between this common rule of thumb and empirical data. In summary, DIE is not some constant across all projects. Rather, DIE might be an historical relic that occurs intermittently only in certain kinds of projects. This is a significant result since it predicts that new development processes that promise to faster retire more issues will not have a guaranteed return on investment (depending on the context where applied), and that a long-held truth in software engineering should not be considered a global truism.Comment: 31 pages. Accepted with minor revisions to Journal of Empirical Software Engineering. Keywords: software economics, phase delay, cost to fi

An Evaluation of Design Rule Spaces as Risk Containers

It is well understood that software development can be a risky enterprise and industrial projects often overrun budget and schedule. Effective risk management is, therefore, vital for a successful project outcome. Design Rule Spaces (DRSpaces) have been used by other researchers to understand why implemented software is error-prone. This industrial case study evaluates whether such spaces are durable, meaningful, and isolating risk containers. DRSpaces were created from UML class diagrams of architectural design artefacts. In our study, object orientated metrics were calculated from the UML diagrams, and compared to the error-proneness of the DRSpace implementation, to determine whether architectural coupling translated into implementation difficulties. A correlation between architectural coupling and error-proneness of DRSpaces was observed in the case study. Software developers were asked to identify DRSpaces they found difficult to implement, in order to understand which factors, other than architectural coupling, were also important. The qualitative results show agreement between the code areas developers found difficult to implement and the error-prone DRSpaces. However, the results also show that architectural coupling is just one risk factor of many. The case study suggests that architectural DRSpaces can be used to facilitate a targeted risk review prior to implementation and manage risk