Optimization Modeling and Machine Learning Techniques Towards Smarter Systems and Processes

The continued penetration of technology in our daily lives has led to the emergence of the concept of Internet-of-Things (IoT) systems and networks. An increasing number of enterprises and businesses are adopting IoT-based initiatives expecting that it will result in higher return on investment (ROI) [1]. However, adopting such technologies poses many challenges. One challenge is improving the performance and efficiency of such systems by properly allocating the available and scarce resources [2, 3]. A second challenge is making use of the massive amount of data generated to help make smarter and more informed decisions [4]. A third challenge is protecting such devices and systems given the surge in security breaches and attacks in recent times [5]. To that end, this thesis proposes the use of various optimization modeling and machine learning techniques in three different systems; namely wireless communication systems, learning management systems (LMSs), and computer network systems. In par- ticular, the first part of the thesis posits optimization modeling techniques to improve the aggregate throughput and power efficiency of a wireless communication network. On the other hand, the second part of the thesis proposes the use of unsupervised machine learning clustering techniques to be integrated into LMSs to identify unengaged students based on their engagement with material in an e-learning environment. Lastly, the third part of the thesis suggests the use of exploratory data analytics, unsupervised machine learning clustering, and supervised machine learning classification techniques to identify malicious/suspicious domain names in a computer network setting. The main contributions of this thesis can be divided into three broad parts. The first is developing optimal and heuristic scheduling algorithms that improve the performance of wireless systems in terms of throughput and power by combining wireless resource virtualization with device-to-device and machine-to-machine communications. The second is using unsupervised machine learning clustering and association algorithms to determine an appropriate engagement level model for blended e-learning environments and study the relationship between engagement and academic performance in such environments. The third is developing a supervised ensemble learning classifier to detect malicious/suspicious domain names that achieves high accuracy and precision

Auction-Based Efficient Online Incentive Mechanism Designs in Wireless Networks

Recently, wide use of mobile devices and applications, such as YouTube and Twitter, has facilitated every aspect of our daily lives. Meanwhile, it has also posed great challenges to enable resource-demanding users to successfully access networks. Thus, in order to enlarge network capacity and fully make use of vacant resources, new communication architectures emerge, such as D2D communications, edge computing, and crowdsourcing, all of which ask for involvement of end mobile users in assisting transmission, computation, or network management. However, end mobile users are not always willing to actively provide such sharing services if no reimbursements are provided as they need to consume their own computation and communication resources. Besides, since mobile users are not always stationary, they can opt-in and opt-out the network for their own convenience. Thus, an important practical characteristic of wireless networks, i.e., the mobility of mobile users cannot be ignored, which means that the demands of mobile users span over a period of time. As one of promising solutions, the online incentive mechanism design has been introduced in wireless networks in order to motivate the participation of more mobile users under a dynamic environment. In this thesis, with the analyses of each stakeholder's economic payoffs in wireless networks, the auction-based online incentive mechanisms are proposed to achieve resource allocations, participant selections, and payment determinations in two wireless networks, i.e., Crowdsensing and mobile edge computing. In particular, i) an online incentive mechanism is designed to guarantee Quality of Information of each arriving task in mobile crowdsensing networks, followed by an enhanced online strategy which could further improves the competitive ratio; ii) an online incentive mechanism jointly considering communication and computation resource allocations in collaborative edge computing networks is proposed based on the primal-dual theory; iii) to deal with the nonlinear issue in edge computing networks, an nonlinear online incentive mechanism under energy budget constraints of mobile users is designed based on the Maximal-in-Distributional Range framework; and iv) inspired by the recent development of deep learning techniques, a deep incentive mechanism with the budget balance of each mobile user is proposed to maximize the net revenue of service providers by leveraging the multi-task machine learning model. Both theoretical analyses and numerical results demonstrate the effectiveness of the designed mechanisms

Pricing and Equilibrium Analysis of Network Market Systems

Markets have been the most successful method of identifying value of goods and services. Both large and small scale markets have gradually been moving into the Internet domain, with increasingly large numbers of diverse participants. In this dissertation, we consider several problems pertaining to equilibria in networked marketplaces under different application scenarios and market sizes. We approach the question of pricing and market design from two perspectives. On the one hand, we desire to understand how self-interested market participants would set prices and respond to prices resulting in certain allocations. On the other hand, we wish to evaluate how best to allocate resources so as to attain efficient equilibria. There might be a gap between these viewpoints, and characterizing this gap is desirable. Our technical approaches follow the number of market participants, and the nature of trades happening in the market. In our first problem, we consider a market of providing communication services at the level of providing Internet transit. Here, the transit Internet Service Provider (ISP) must determine billing volumes and set prices for its customers who are _rms that are content providers, sinks, or subsidiary ISPs. Demand from these customers is variable, and they have different impacts on the resources that the transit ISP needs to provision. Using measured data from several networks, we design a fair and flexible billing scheme that correctly identifies the impact of each customer on the amount of provisioning needed. While the customer set in the first problem is finite, many marketplaces deal with a very large number of agents that each have ephemeral lifetimes. Here, agents arrive, participate in the market for some time, and then vanish. We consider two such markets in such a regime. The first is one of apps on mobile devices that compete against each other for cellular data service, while the second is on service marketplaces wherein many providers compete with each other for jobs that consider both prices and provider reputations while making choices between them. Our goal is to show that a Mean Field Game can be used to accurately approximate these systems, determine how prices are set, and characterize the nature of equilibria in such markets. Finally, we consider efficiency metrics in large scale resource sharing networks in which bilateral exchange of resources is the norm. In particular, we consider peer-to-peer (P2P) file sharing under which peers obtain chunks of a file from each other. Here, contrary to the intuition that chunks must be shared whenever one peer has one of value to another, we show that a measure of suppression is needed to utilize resources efficiently. In particular, we propose a simple and stable algorithm entitled Mode suppression that attains near optimal file sharing times by disallowing the sharing of the most frequent chunks in the system

Human Practice. Digital Ecologies. Our Future. : 14. Internationale Tagung Wirtschaftsinformatik (WI 2019) : Tagungsband

Erschienen bei: universi - Universitätsverlag Siegen. - ISBN: 978-3-96182-063-4Aus dem Inhalt: Track 1: Produktion & Cyber-Physische Systeme Requirements and a Meta Model for Exchanging Additive Manufacturing Capacities Service Systems, Smart Service Systems and Cyber- Physical Systems—What’s the difference? Towards a Unified Terminology Developing an Industrial IoT Platform – Trade-off between Horizontal and Vertical Approaches Machine Learning und Complex Event Processing: Effiziente Echtzeitauswertung am Beispiel Smart Factory Sensor retrofit for a coffee machine as condition monitoring and predictive maintenance use case Stakeholder-Analyse zum Einsatz IIoT-basierter Frischeinformationen in der Lebensmittelindustrie Towards a Framework for Predictive Maintenance Strategies in Mechanical Engineering - A Method-Oriented Literature Analysis Development of a matching platform for the requirement-oriented selection of cyber physical systems for SMEs Track 2: Logistic Analytics An Empirical Study of Customers’ Behavioral Intention to Use Ridepooling Services – An Extension of the Technology Acceptance Model Modeling Delay Propagation and Transmission in Railway Networks What is the impact of company specific adjustments on the acceptance and diffusion of logistic standards? Robust Route Planning in Intermodal Urban Traffic Track 3: Unternehmensmodellierung & Informationssystemgestaltung (Enterprise Modelling & Information Systems Design) Work System Modeling Method with Different Levels of Specificity and Rigor for Different Stakeholder Purposes Resolving Inconsistencies in Declarative Process Models based on Culpability Measurement Strategic Analysis in the Realm of Enterprise Modeling – On the Example of Blockchain-Based Initiatives for the Electricity Sector Zwischenbetriebliche Integration in der Möbelbranche: Konfigurationen und Einflussfaktoren Novices’ Quality Perceptions and the Acceptance of Process Modeling Grammars Entwicklung einer Definition für Social Business Objects (SBO) zur Modellierung von Unternehmensinformationen Designing a Reference Model for Digital Product Configurators Terminology for Evolving Design Artifacts Business Role-Object Specification: A Language for Behavior-aware Structural Modeling of Business Objects Generating Smart Glasses-based Information Systems with BPMN4SGA: A BPMN Extension for Smart Glasses Applications Using Blockchain in Peer-to-Peer Carsharing to Build Trust in the Sharing Economy Testing in Big Data: An Architecture Pattern for a Development Environment for Innovative, Integrated and Robust Applications Track 4: Lern- und Wissensmanagement (e-Learning and Knowledge Management) eGovernment Competences revisited – A Literature Review on necessary Competences in a Digitalized Public Sector Say Hello to Your New Automated Tutor – A Structured Literature Review on Pedagogical Conversational Agents Teaching the Digital Transformation of Business Processes: Design of a Simulation Game for Information Systems Education Conceptualizing Immersion for Individual Learning in Virtual Reality Designing a Flipped Classroom Course – a Process Model The Influence of Risk-Taking on Knowledge Exchange and Combination Gamified Feedback durch Avatare im Mobile Learning Alexa, Can You Help Me Solve That Problem? - Understanding the Value of Smart Personal Assistants as Tutors for Complex Problem Tasks Track 5: Data Science & Business Analytics Matching with Bundle Preferences: Tradeoff between Fairness and Truthfulness Applied image recognition: guidelines for using deep learning models in practice Yield Prognosis for the Agrarian Management of Vineyards using Deep Learning for Object Counting Reading Between the Lines of Qualitative Data – How to Detect Hidden Structure Based on Codes Online Auctions with Dual-Threshold Algorithms: An Experimental Study and Practical Evaluation Design Features of Non-Financial Reward Programs for Online Reviews: Evaluation based on Google Maps Data Topic Embeddings – A New Approach to Classify Very Short Documents Based on Predefined Topics Leveraging Unstructured Image Data for Product Quality Improvement Decision Support for Real Estate Investors: Improving Real Estate Valuation with 3D City Models and Points of Interest Knowledge Discovery from CVs: A Topic Modeling Procedure Online Product Descriptions – Boost for your Sales? Entscheidungsunterstützung durch historienbasierte Dienstreihenfolgeplanung mit Pattern A Semi-Automated Approach for Generating Online Review Templates Machine Learning goes Measure Management: Leveraging Anomaly Detection and Parts Search to Improve Product-Cost Optimization Bedeutung von Predictive Analytics für den theoretischen Erkenntnisgewinn in der IS-Forschung Track 6: Digitale Transformation und Dienstleistungen Heuristic Theorizing in Software Development: Deriving Design Principles for Smart Glasses-based Systems Mirroring E-service for Brick and Mortar Retail: An Assessment and Survey Taxonomy of Digital Platforms: A Platform Architecture Perspective Value of Star Players in the Digital Age Local Shopping Platforms – Harnessing Locational Advantages for the Digital Transformation of Local Retail Outlets: A Content Analysis A Socio-Technical Approach to Manage Analytics-as-a-Service – Results of an Action Design Research Project Characterizing Approaches to Digital Transformation: Development of a Taxonomy of Digital Units Expectations vs. Reality – Benefits of Smart Services in the Field of Tension between Industry and Science Innovation Networks and Digital Innovation: How Organizations Use Innovation Networks in a Digitized Environment Characterising Social Reading Platforms— A Taxonomy-Based Approach to Structure the Field Less Complex than Expected – What Really Drives IT Consulting Value Modularity Canvas – A Framework for Visualizing Potentials of Service Modularity Towards a Conceptualization of Capabilities for Innovating Business Models in the Industrial Internet of Things A Taxonomy of Barriers to Digital Transformation Ambidexterity in Service Innovation Research: A Systematic Literature Review Design and success factors of an online solution for cross-pillar pension information Track 7: IT-Management und -Strategie A Frugal Support Structure for New Software Implementations in SMEs How to Structure a Company-wide Adoption of Big Data Analytics The Changing Roles of Innovation Actors and Organizational Antecedents in the Digital Age Bewertung des Kundennutzens von Chatbots für den Einsatz im Servicedesk Understanding the Benefits of Agile Software Development in Regulated Environments Are Employees Following the Rules? On the Effectiveness of IT Consumerization Policies Agile and Attached: The Impact of Agile Practices on Agile Team Members’ Affective Organisational Commitment The Complexity Trap – Limits of IT Flexibility for Supporting Organizational Agility in Decentralized Organizations Platform Openness: A Systematic Literature Review and Avenues for Future Research Competence, Fashion and the Case of Blockchain The Digital Platform Otto.de: A Case Study of Growth, Complexity, and Generativity Track 8: eHealth & alternde Gesellschaft Security and Privacy of Personal Health Records in Cloud Computing Environments – An Experimental Exploration of the Impact of Storage Solutions and Data Breaches Patientenintegration durch Pfadsysteme Digitalisierung in der Stressprävention – eine qualitative Interviewstudie zu Nutzenpotenzialen User Dynamics in Mental Health Forums – A Sentiment Analysis Perspective Intent and the Use of Wearables in the Workplace – A Model Development Understanding Patient Pathways in the Context of Integrated Health Care Services - Implications from a Scoping Review Understanding the Habitual Use of Wearable Activity Trackers On the Fit in Fitness Apps: Studying the Interaction of Motivational Affordances and Users’ Goal Orientations in Affecting the Benefits Gained Gamification in Health Behavior Change Support Systems - A Synthesis of Unintended Side Effects Investigating the Influence of Information Incongruity on Trust-Relations within Trilateral Healthcare Settings Track 9: Krisen- und Kontinuitätsmanagement Potentiale von IKT beim Ausfall kritischer Infrastrukturen: Erwartungen, Informationsgewinnung und Mediennutzung der Zivilbevölkerung in Deutschland Fake News Perception in Germany: A Representative Study of People’s Attitudes and Approaches to Counteract Disinformation Analyzing the Potential of Graphical Building Information for Fire Emergency Responses: Findings from a Controlled Experiment Track 10: Human-Computer Interaction Towards a Taxonomy of Platforms for Conversational Agent Design Measuring Service Encounter Satisfaction with Customer Service Chatbots using Sentiment Analysis Self-Tracking and Gamification: Analyzing the Interplay of Motivations, Usage and Motivation Fulfillment Erfolgsfaktoren von Augmented-Reality-Applikationen: Analyse von Nutzerrezensionen mit dem Review-Mining-Verfahren Designing Dynamic Decision Support for Electronic Requirements Negotiations Who is Stressed by Using ICTs? A Qualitative Comparison Analysis with the Big Five Personality Traits to Understand Technostress Walking the Middle Path: How Medium Trade-Off Exposure Leads to Higher Consumer Satisfaction in Recommender Agents Theory-Based Affordances of Utilitarian, Hedonic and Dual-Purposed Technologies: A Literature Review Eliciting Customer Preferences for Shopping Companion Apps: A Service Quality Approach The Role of Early User Participation in Discovering Software – A Case Study from the Context of Smart Glasses The Fluidity of the Self-Concept as a Framework to Explain the Motivation to Play Video Games Heart over Heels? An Empirical Analysis of the Relationship between Emotions and Review Helpfulness for Experience and Credence Goods Track 11: Information Security and Information Privacy Unfolding Concerns about Augmented Reality Technologies: A Qualitative Analysis of User Perceptions To (Psychologically) Own Data is to Protect Data: How Psychological Ownership Determines Protective Behavior in a Work and Private Context Understanding Data Protection Regulations from a Data Management Perspective: A Capability-Based Approach to EU-GDPR On the Difficulties of Incentivizing Online Privacy through Transparency: A Qualitative Survey of the German Health Insurance Market What is Your Selfie Worth? A Field Study on Individuals’ Valuation of Personal Data Justification of Mass Surveillance: A Quantitative Study An Exploratory Study of Risk Perception for Data Disclosure to a Network of Firms Track 12: Umweltinformatik und nachhaltiges Wirtschaften Kommunikationsfäden im Nadelöhr – Fachliche Prozessmodellierung der Nachhaltigkeitskommunikation am Kapitalmarkt Potentiale und Herausforderungen der Materialflusskostenrechnung Computing Incentives for User-Based Relocation in Carsharing Sustainability’s Coming Home: Preliminary Design Principles for the Sustainable Smart District Substitution of hazardous chemical substances using Deep Learning and t-SNE A Hierarchy of DSMLs in Support of Product Life-Cycle Assessment A Survey of Smart Energy Services for Private Households Door-to-Door Mobility Integrators as Keystone Organizations of Smart Ecosystems: Resources and Value Co-Creation – A Literature Review Ein Entscheidungsunterstützungssystem zur ökonomischen Bewertung von Mieterstrom auf Basis der Clusteranalyse Discovering Blockchain for Sustainable Product-Service Systems to enhance the Circular Economy Digitale Rückverfolgbarkeit von Lebensmitteln: Eine verbraucherinformatische Studie Umweltbewusstsein durch audiovisuelles Content Marketing? Eine experimentelle Untersuchung zur Konsumentenbewertung nachhaltiger Smartphones Towards Predictive Energy Management in Information Systems: A Research Proposal A Web Browser-Based Application for Processing and Analyzing Material Flow Models using the MFCA Methodology Track 13: Digital Work - Social, mobile, smart On Conversational Agents in Information Systems Research: Analyzing the Past to Guide Future Work The Potential of Augmented Reality for Improving Occupational First Aid Prevent a Vicious Circle! The Role of Organizational IT-Capability in Attracting IT-affine Applicants Good, Bad, or Both? Conceptualization and Measurement of Ambivalent User Attitudes Towards AI A Case Study on Cross-Hierarchical Communication in Digital Work Environments ‘Show Me Your People Skills’ - Employing CEO Branding for Corporate Reputation Management in Social Media A Multiorganisational Study of the Drivers and Barriers of Enterprise Collaboration Systems-Enabled Change The More the Merrier? The Effect of Size of Core Team Subgroups on Success of Open Source Projects The Impact of Anthropomorphic and Functional Chatbot Design Features in Enterprise Collaboration Systems on User Acceptance Digital Feedback for Digital Work? Affordances and Constraints of a Feedback App at InsurCorp The Effect of Marker-less Augmented Reality on Task and Learning Performance Antecedents for Cyberloafing – A Literature Review Internal Crowd Work as a Source of Empowerment - An Empirical Analysis of the Perception of Employees in a Crowdtesting Project Track 14: Geschäftsmodelle und digitales Unternehmertum Dividing the ICO Jungle: Extracting and Evaluating Design Archetypes Capturing Value from Data: Exploring Factors Influencing Revenue Model Design for Data-Driven Services Understanding the Role of Data for Innovating Business Models: A System Dynamics Perspective Business Model Innovation and Stakeholder: Exploring Mechanisms and Outcomes of Value Creation and Destruction Business Models for Internet of Things Platforms: Empirical Development of a Taxonomy and Archetypes Revitalizing established Industrial Companies: State of the Art and Success Principles of Digital Corporate Incubators When 1+1 is Greater than 2: Concurrence of Additional Digital and Established Business Models within Companies Special Track 1: Student Track Investigating Personalized Price Discrimination of Textile-, Electronics- and General Stores in German Online Retail From Facets to a Universal Definition – An Analysis of IoT Usage in Retail Is the Technostress Creators Inventory Still an Up-To-Date Measurement Instrument? Results of a Large-Scale Interview Study Application of Media Synchronicity Theory to Creative Tasks in Virtual Teams Using the Example of Design Thinking TrustyTweet: An Indicator-based Browser-Plugin to Assist Users in Dealing with Fake News on Twitter Application of Process Mining Techniques to Support Maintenance-Related Objectives How Voice Can Change Customer Satisfaction: A Comparative Analysis between E-Commerce and Voice Commerce Business Process Compliance and Blockchain: How Does the Ethereum Blockchain Address Challenges of Business Process Compliance? Improving Business Model Configuration through a Question-based Approach The Influence of Situational Factors and Gamification on Intrinsic Motivation and Learning Evaluation von ITSM-Tools für Integration und Management von Cloud-Diensten am Beispiel von ServiceNow How Software Promotes the Integration of Sustainability in Business Process Management Criteria Catalog for Industrial IoT Platforms from the Perspective of the Machine Tool Industry Special Track 3: Demos & Prototyping Privacy-friendly User Location Tracking with Smart Devices: The BeaT Prototype Application-oriented robotics in nursing homes Augmented Reality for Set-up Processe Mixed Reality for supporting Remote-Meetings Gamification zur Motivationssteigerung von Werkern bei der Betriebsdatenerfassung Automatically Extracting and Analyzing Customer Needs from Twitter: A “Needmining” Prototype GaNEsHA: Opportunities for Sustainable Transportation in Smart Cities TUCANA: A platform for using local processing power of edge devices for building data-driven services Demonstrator zur Beschreibung und Visualisierung einer kritischen Infrastruktur Entwicklung einer alltagsnahen persuasiven App zur Bewegungsmotivation für ältere Nutzerinnen und Nutzer A browser-based modeling tool for studying the learning of conceptual modeling based on a multi-modal data collection approach Exergames & Dementia: An interactive System for People with Dementia and their Care-Network Workshops Workshop Ethics and Morality in Business Informatics (Workshop Ethik und Moral in der Wirtschaftsinformatik – EMoWI’19) Model-Based Compliance in Information Systems - Foundations, Case Description and Data Set of the MobIS-Challenge for Students and Doctoral Candidates Report of the Workshop on Concepts and Methods of Identifying Digital Potentials in Information Management Control of Systemic Risks in Global Networks - A Grand Challenge to Information Systems Research Die Mitarbeiter von morgen - Kompetenzen künftiger Mitarbeiter im Bereich Business Analytics Digitaler Konsum: Herausforderungen und Chancen der Verbraucherinformati

Networks, Communication, and Computing Vol. 2

Networks, communications, and computing have become ubiquitous and inseparable parts of everyday life. This book is based on a Special Issue of the Algorithms journal, and it is devoted to the exploration of the many-faceted relationship of networks, communications, and computing. The included papers explore the current state-of-the-art research in these areas, with a particular interest in the interactions among the fields

Pricing and Equilibrium Analysis of Network Market Systems

Markets have been the most successful method of identifying value of goods and services. Both large and small scale markets have gradually been moving into the Internet domain, with increasingly large numbers of diverse participants. In this dissertation, we consider several problems pertaining to equilibria in networked marketplaces under different application scenarios and market sizes. We approach the question of pricing and market design from two perspectives. On the one hand, we desire to understand how self-interested market participants would set prices and respond to prices resulting in certain allocations. On the other hand, we wish to evaluate how best to allocate resources so as to attain efficient equilibria. There might be a gap between these viewpoints, and characterizing this gap is desirable. Our technical approaches follow the number of market participants, and the nature of trades happening in the market. In our first problem, we consider a market of providing communication services at the level of providing Internet transit. Here, the transit Internet Service Provider (ISP) must determine billing volumes and set prices for its customers who are _rms that are content providers, sinks, or subsidiary ISPs. Demand from these customers is variable, and they have different impacts on the resources that the transit ISP needs to provision. Using measured data from several networks, we design a fair and flexible billing scheme that correctly identifies the impact of each customer on the amount of provisioning needed. While the customer set in the first problem is finite, many marketplaces deal with a very large number of agents that each have ephemeral lifetimes. Here, agents arrive, participate in the market for some time, and then vanish. We consider two such markets in such a regime. The first is one of apps on mobile devices that compete against each other for cellular data service, while the second is on service marketplaces wherein many providers compete with each other for jobs that consider both prices and provider reputations while making choices between them. Our goal is to show that a Mean Field Game can be used to accurately approximate these systems, determine how prices are set, and characterize the nature of equilibria in such markets. Finally, we consider efficiency metrics in large scale resource sharing networks in which bilateral exchange of resources is the norm. In particular, we consider peer-to-peer (P2P) file sharing under which peers obtain chunks of a file from each other. Here, contrary to the intuition that chunks must be shared whenever one peer has one of value to another, we show that a measure of suppression is needed to utilize resources efficiently. In particular, we propose a simple and stable algorithm entitled Mode suppression that attains near optimal file sharing times by disallowing the sharing of the most frequent chunks in the system