18 research outputs found

    A Systematic Literature Review of Linked Data-based Recommender Systems

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    Recommender Systems (RS) are software tools that use analytic technologies to suggest different items of interest to an end user. Linked Data is a set of best practices for publishing and connecting structured data on the Web. This paper presents a systematic literature review to summarize the state of the art in recommender systems that use structured data published as Linked Data for providing recommendations of items from diverse domains. It considers the most relevant research problems addressed and classifies RS according to how Linked Data has been used to provide recommendations. Furthermore, it analyzes contributions, limitations, application domains, evaluation techniques, and directions proposed for future research. We found that there are still many open challenges with regard to RS based on Linked Data in order to be efficient for real applications. The main ones are personalization of recommendations; use of more datasets considering the heterogeneity introduced; creation of new hybrid RS for adding information; definition of more advanced similarity measures that take into account the large amount of data in Linked Data datasets; and implementation of testbeds to study evaluation techniques and to assess the accuracy scalability and computational complexity of RS

    Enhancing the smartroom system with e-tourism services

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    The SmartRoom system is a service-oriented application for assisting such collaboration activity as conference or meeting in a room equipped with computing and presentational devices and Internet access. The development is open source and based on the Smart-M3 platform. In this paper, we consider advanced scenarios for SmartRoom to enhance the latter with e- Tourism services. We introduce a smart space based architecture for this enhancement. We provide an ontology for representing and sharing the tourism-related information for service construction. Based on the architecture and ontology, several case study services are designed. In particular, we implement a service for collaborative construction of a social program for conference participants. The implemented service is integrated into the SmartRoom system and demonstrates the feasibility of the proposed design

    Combination of web usage, content and structure information for diverse web mining applications in the tourism context and the context of users with disabilities

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    188 p.This PhD focuses on the application of machine learning techniques for behaviourmodelling in different types of websites. Using data mining techniques two aspects whichare problematic and difficult to solve have been addressed: getting the system todynamically adapt to possible changes of user preferences, and to try to extract theinformation necessary to ensure the adaptation in a transparent manner for the users,without infringing on their privacy. The work in question combines information of differentnature such as usage information, content information and website structure and usesappropriate web mining techniques to extract as much knowledge as possible from thewebsites. The extracted knowledge is used for different purposes such as adaptingwebsites to the users through proposals of interesting links, so that the users can get therelevant information more easily and comfortably; for discovering interests or needs ofusers accessing the website and to inform the service providers about it; or detectingproblems during navigation.Systems have been successfully generated for two completely different fields: thefield of tourism, working with the website of bidasoa turismo (www.bidasoaturismo.com)and, the field of disabled people, working with discapnet website (www.discapnet.com)from ONCE/Tecnosite foundation

    SOCIAL MEDIA in the TOURISM INDUSTRY

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    Semantic discovery and reuse of business process patterns

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    Patterns currently play an important role in modern information systems (IS) development and their use has mainly been restricted to the design and implementation phases of the development lifecycle. Given the increasing significance of business modelling in IS development, patterns have the potential of providing a viable solution for promoting reusability of recurrent generalized models in the very early stages of development. As a statement of research-in-progress this paper focuses on business process patterns and proposes an initial methodological framework for the discovery and reuse of business process patterns within the IS development lifecycle. The framework borrows ideas from the domain engineering literature and proposes the use of semantics to drive both the discovery of patterns as well as their reuse

    A Method for the Management of Service Innovation Projects in Mature Organizations

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    Information and Communication Technologies in Tourism 2021

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    This open access book is the proceedings of the International Federation for IT and Travel & Tourism (IFITT)’s 28th Annual International eTourism Conference, which assembles the latest research presented at the ENTER21@yourplace virtual conference January 19–22, 2021. This book advances the current knowledge base of information and communication technologies and tourism in the areas of social media and sharing economy, technology including AI-driven technologies, research related to destination management and innovations, COVID-19 repercussions, and others. Readers will find a wealth of state-of-the-art insights, ideas, and case studies on how information and communication technologies can be applied in travel and tourism as we encounter new opportunities and challenges in an unpredictable world
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