What is Product-Service Systems (PSS)? A Review on PSS Researches and Relevant Policies

In order to achieve sustainable society, it is necessary to transform industrial structure to the one that does not reduce the Earth's resources. Under this circumstance, a business model of "not selling goods, but selling services" has been expected as a measure of co-existence of business and the environment. This idea, which is called as "Product-Service Systems: PSS" or "Servicizing" etc., has been studied in Europe, the United States and international organisations, and is now studied in Japan. However, the idea of PSS is still not effectively used for policy development.One of the major reasons is that PSS concept itself is under-developed. Under the unclear concept of PSS, researchers are working towards more scientific understanding while policy makers are trying to develop new policy measures, and there is confusion in those communities. In order to develop policy measures, it is necessary to make clear the position of PSS in socio-economic system. This paper overviews previous PSS researches and relevant policy measures conducted in Japan, the US and EU, and tries to grasp the context of researches and policy activities and to find out the agenda of the current status. The characteristics of PSS rest on the innovative relationship between producer and consumer. However, PSS researches are stuck at measurement of environmental loads, and relevant policies tend to be rest on the ones targeting producers. In order to get out of this situation, it is necessary to ask question what is PSS and to make it clear where PSS can be positioned in socio-economic system. PSS is important, because PSS has an element of creating sufficiency as well as eco-efficiency. It is recommended that PSS concept needs to be examined as a research effort, and environmentally sound product policy needs to be systematically organised

Proposal of a Hotspot-based Approach to Identifying Social Impacts along the Product-Service Systems Life Cycle in the Early Design Phases

© 2017 The Authors. The potential for sustainability has been highlighted as one of the most important characteristics of product-service systems (PSS). Nevertheless, a PSS is not intrinsically sustainable. Methods and tools for PSS sustainability assessment should be developed to be integrated into the design process, especially in the early design phases, in order to conceive sustainable solutions. In addition, a PSS should be planned considering the three sustainability dimensions, from a life cycle perspective. However, PSS design and assessment considering the full life cycle is scarcely addressed in the literature, especially concerning the social dimension of sustainability. In this sense, this study proposes a streamlined life cycle assessment based approach to identify potential social impacts along the PSS life cycle that can be integrated into the early PSS design stages. The proposal is based on a hotspot analysis, which identifies where in the life cycle the most significant issues may occur. The proposal was developed in three main phases, anchored in both hotspots analysis and PSS literature. After developing it, 10 experts in PSS and sustainability assessed the proposal strengths and weakness. Some suggestions were offered by the researchers and improvements were introduced to the proposal regarding PSS life cycle phases and the social impact subcategories. The experts considered the hotspot analysis suitable to be applied in the early design stages when there is not much information yet regarding the system to conduct a complete life cycle assessment. The next step of this research is the proposal assessment by practitioners in industry. Further work will also integrate the environmental dimension of sustainability into the proposal

An aesthetic for sustainable interactions in product-service systems?

Copyright @ 2012 Greenleaf PublishingEco-efficient Product-Service System (PSS) innovations represent a promising approach to sustainability. However the application of this concept is still very limited because its implementation and diffusion is hindered by several barriers (cultural, corporate and regulative ones). The paper investigates the barriers that affect the attractiveness and acceptation of eco-efficient PSS alternatives, and opens the debate on the aesthetic of eco-efficient PSS, and the way in which aesthetic could enhance some specific inner qualities of this kinds of innovations. Integrating insights from semiotics, the paper outlines some first research hypothesis on how the aesthetic elements of an eco-efficient PSS could facilitate user attraction, acceptation and satisfaction

Sustainability Assessment of Product-Service Systems Using Flows between Systems Approach

The development of product-service systems (PSS) is currently considered a promising solution to the challenge of sustainability. Nevertheless, the sustainability of these systems has not been systematically assessed and there is a need to develop more guiding principles. In this work, an approach based on the flows between product and service systems is used to facilitate both the definition of PSS boundaries and the identification of links between the systems involved. In addition, the life cycle sustainability assessment (LCSA) method is applied to simultaneously quantify environmental, economic and social impacts. Two cases are analysed. First, the production process of cow '' s milk, in which a veterinary service is required, is studied using data measured from a dairy farm. Next, the sustainability of a clothing retail service taking, into account that a construction product is involved in its creation stage, is evaluated. In each PSS specific life cycle, stages are analysed, a functional unit referred to both products and services is defined, and quantitative indicators are selected to assess each sustainability dimension. The category of workers is selected to evaluate social aspects. The relative incidence of each system is evaluated and the impacts of different factors on the PSS sustainability are analysed

a new method for product service system the case of urban waste management

Abstract The growing attention on environmental and social sustainability issues is pushing companies to move towards new business models. In this context, PSS (Product Service System) seems to be one of the most suitable model to foster the transition to sustainable economic models. The PSS is composed of a mix of tangible products and intangible services. The method proposed in this paper supports the PSS design. The objective of this work is to integrate careful assessment of economic, environmental and social sustainability supporting the transition towards new business models and strategic company decision-making. The method is then validated through a case study on the management of urban waste

Sustainable product-service systems for an office furniture manufacturer: How insights from a pilot study can inform PSS design

his paper reports on a project in which service design principles and LCA are brought together to conceptualise sustainable PSS models for an office furniture design and manufacturing company. Lessons learned from a pilot study in which a take-back scheme is being retrospectively developed for a popular office chair are used to develop two theoretical models (a product-oriented PSS and a use-oriented PSS) for a new product being developed by the company in conjunction with a local ECO-WISE. The paper discusses how merging service design tools with LCA can inform the PSS design from economic, environmental and social perspectives

Sustainable product-service systems for an office furniture manufacturer: How insights from a pilot study can inform PSS design

his paper reports on a project in which service design principles and LCA are brought together to conceptualise sustainable PSS models for an office furniture design and manufacturing company. Lessons learned from a pilot study in which a take-back scheme is being retrospectively developed for a popular office chair are used to develop two theoretical models (a product-oriented PSS and a use-oriented PSS) for a new product being developed by the company in conjunction with a local ECO-WISE. The paper discusses how merging service design tools with LCA can inform the PSS design from economic, environmental and social perspectives

Continuous improvement planning through sustainability assessment of product-service systems

The paper presents a methodology for the integrated sustainability assessment of a product-service system lifecycle, with the purpose to support continuous improvement on the side both of the manufacturer and of the user. Its eight steps are an extension of ISO 14040 life cycle assessment and consider all three sustainability dimensions – economic, environmental and social – and a service perspective, using the service unit. A set of indicators for the three dimensions, aligned to the service unit concept, is proposed based on literature suggestions

Circular economy indicators : what do they measure?

Circular Economy (CE) is a growing topic, especially in the European Union, that promotes the responsible and cyclical use of resources possibly contributing to sustainable development. CE is an umbrella concept incorporating different meanings. Despite the unclear concept, CE is turned into defined action plans supported by specific indicators. To understand what indicators used in CE measure specifically, we propose a classification framework to categorise indicators according to reasoning on what (CE strategies) and how (measurement scope), Despite different types, CE strategies can be grouped according to their attempt to preserve functions, products, components, materials, or embodied energy; additionally, indicators can measure the linear economy as a reference scenario. The measurement scope shows how indicators account for technological cycles with or without a Life Cycle Thinking (LCT) approach; or their effects on environmental, social, or economic dimensions. To illustrate the classification framework, we selected quantitative micro scale indicators from literature and macro scale indicators from the European Union 'CE monitoring framework'. The framework illustration shows that most of the indicators focus on the preservation of materials, with strategies such as recycling. However, micro scale indicators can also focus on other CE strategies considering LCT approach, while the European indicators mostly account for materials often without taking LCT into account. Furthermore, none of the available indicators can assess the preservation of functions instead of products, with strategies such as sharing platforms, schemes for product redundancy, or multifunctionality. Finally, the framework illustration suggests that a set of indicators should be used to assess CE instead of a single indicator