Knowledge Management as a Strategy & Competitive Advantage: A Strong Influence to Success (A Survey of Knowledge Management Case Studies of Different Organizations)

There has been a great deal of recognition in the business world that information and knowledge management can be vital tools in organizations. Knowledge management can be proven a competitive advantage of any organization. The rationale of this exploratory study is to investigate the link among knowledge management system & techniques and organizational success by using knowledge as completive advantage. It is a qualitative research study of different case studies of the use of knowledge management as competitive advantage in different organization that leads to success. A total of 8 different organizations are studied and results propose that by using knowledge management as strategy and competitive advantage, these organizations earn high profit. And it has a great influence to success. Implication and Directions are also discussed together with limitation and suggestions for future research. Keywords: Knowledge Management, Organization, Tacit Knowledge, Explicit Knowledge, KMS, KM Strategies, KM Technologies, Productivity, Competitive Advantage

Nordic small countries in the global high-tech value chains: the case of telecommunications systems production in Estonia

In this paper we focus on the electronics industry, and more specifically on the production of telecommunications systems, which is characterised both by very rapid growth of the global trade and very high ratio of R&D investments in the sales revenues (Moncada-Paternoo-Castello et al 2010). More specifically, we analyse the distinctly different development paths of the three major telecommunications systems producers in the Nordic countries: Ericsson, Elcoteq and Skype. Ericsson was established in 1876, and has been a well-known brand name for decades. By contrast, Elcoteq grew from a small company into a global multinational corporation in less than a decade only in the 1990s. As a global company, Skype is still less than ten years old, but it facilitates today more international calls than any other telecommunications operator on the planet.

The development of subsidiary technological capability: network linkages and subsidiary autonomy

This research contributes to the literature on subsidiary evolution by exploring the developments of subsidiary technological capabilities. It has been widely acknowledged that subsidiaries have unique in-house capabilities that are embedded in two contexts: 1) the internal technology sources including the headquarter ("HQ") and affiliated-units, such as the research and development ("R&D") centres; 2) the external technology sources comprised of local, regional or global entities, such as local universities. This study examines the relationship between subsidiary capability and autonomy and the mediating effects of communication systems, by linking internal and external networks through which the subsidiary both exploits and creates particular technological capabilities, and through which the parent company HQ, exercises its control. Through a synthesis of the international business and innovation management literature review, a set of measures of technological capability, autonomy and communication have been drawn. A capability taxonomy configured for the semiconductor industry by Ernst et al. (1998) was adapted to specifically examine integrated circuit ("IC") design, production and marketing capabilities amongst five different Taiwan-based foreign wholly-owned subsidiaries in the electronics industry (particular in the integrated circuits sector). These are compared using quantitative and qualitative measures on factors such as the types and levels of technological capabilities, the degree of autonomy and the intensity of communication they have developed. The findings demonstrated that the heart of subsidiary technological-capability creating lies in exploiting the parent company's core- competitive assets and capabilities and creating its capability development using local knowledge systems, and regional and global cooperative partners. The extent to which such developments of subsidiary technological capabilities are dispersed throughout and leveraged on the multinational enterprise ("MNE")'s differentiated network, depends on the intensity of internal and external communication systems for assimilating information or knowledge. Moreover, single subsidiaries have different degrees of decision-making autonomy, which influence both the nature of the internal NINE network, and the extent of influence of the internal and external network linkages on the developments of subsidiary technological capabilities. Overall, this research concludes that subsidiary autonomy is a cyclical process between the parent company and subsidiary, which is affected by the development of a subsidiary's technological capability. The capability- creating of a subsidiary is driven by the interactions between internal and external leverages which broaden the level and types of technological capabilities (namely, marketing-, design-and production-related) in terms of the scope of responsibility, in-house capability and the capacity for assimilation and creation of 4new' technology

Internationalisation of Innovation: Why Chip Design Moving to Asia

This paper will appear in International Journal of Innovation Management, special issue in honor of Keith Pavitt, (Peter Augsdoerfer, Jonathan Sapsed, and James Utterback, guest editors), forthcoming. Among Keith Pavitt's many contributions to the study of innovation is the proposition that physical proximity is advantageous for innovative activities that involve highly complex technological knowledge But chip design, a process that creates the greatest value in the electronics industry and that requires highly complex knowledge, is experiencing a massive dispersion to leading Asian electronics exporting countries. To explain why chip design is moving to Asia, the paper draws on interviews with 60 companies and 15 research institutions that are doing leading-edge chip design in Asia. I demonstrate that "pull" and "policy" factors explain what attracts design to particular locations. But to get to the root causes that shift the balance in favor of geographical decentralization, I examine "push" factors, i.e. changes in design methodology ("system-on-chip design") and organization ("vertical specialization" within global design networks). The resultant increase in knowledge mobility explains why chip design - that, in Pavitt's framework is not supposed to move - is moving from the traditional centers to a few new specialized design clusters in Asia. A completely revised and updated version has been published as: " Complexity and Internationalisation of Innovation: Why is Chip Design Moving to Asia?," in International Journal of Innovation Management, special issue in honour of Keith Pavitt, Vol. 9,1: 47-73.

Choosing to adjust : UK and Swedish expatriates in Sweden and the UK

School of Managemen

E-logistics of agribusiness organisations

Logistics is one of the most important agribusiness functions due to the idiosyncrasy of food products and the structure of food supply chain. Companies in the food sector typically operate with poor production forecasting, inefficient inventory management, lack of coordination with supply partners. Further, markets are characterised by stern competition, increasing consumer demands and stringent regulation for food quality and safety. Large agribusiness corporations have already turned to e-logistics solutions as a means to sustain competitive advantage and meet consumer demands. There are four types of e-logistics applications: (a) Vertical alliances where supply partners forge long-term strategic alliances based on electronic sharing of critical logistics information such as sales forecasts and inventory volume. Vertical alliances often apply supply chain management (SCM) which is concerned with the relationship between a company and its suppliers and customers. The prime characteristic of SCM is interorganizational coordination: agribusiness companies working jointly with their customers and suppliers to integrate activities along the supply chain to effectively supply food products to customers. E-logistics solutions engender the systematic integration among supply partners by allowing more efficient and automatic information flow. (b) e-tailing, in which retailers give consumers the ability to order food such as groceries from home electronically i.e. using the Internet and the subsequent delivery of those ordered goods at home. (c) Efficient Foodservice Response (EFR), which is a strategy designed to enable foodservice industry to achieve profitable growth by looking at ways to save money for each level of the supply chain by eliminating inefficient practices. EFR provides solutions to common logistics problems, such as transactional inefficiency, inefficient plant scheduling, out-of-stocks, and expedited transportation. (d) Contracting, a means of coordinating procurement of food, beverages and their associated supplies. Many markets and supply chains in agriculture are buyer-driven where the buyers in the market tend to set prices and terms of trade. Those terms can include the use of electronic means of communication to support automatic replenishment of goods, management of supply and inventory. The results of the current applications of e-logistics in food sector are encouraging for Greek agribusiness. Companies need to become aware of and evaluate the value-added by those applications which are a sustainable competitive advantage, optimisation of supply chain flows, and meeting consumer demands and food safety regulations. E-business diffusion has shown that typically first-movers gain a significant competitive advantage and the rest companies either eventually adopt the new systems or see a significant decline in their trading partners and perish. E-logistics solutions typically require huge investments in hardware and software and skilled personnel, which is an overt barrier for most Greek companies. Large companies typically are first-movers but small and medium enterprises (SMEs) need institutional support in order to become aware that e-logistics systems can be fruitful for them as well