What attracts vehicle consumers’ buying:A Saaty scale-based VIKOR (SSC-VIKOR) approach from after-sales textual perspective?

Purpose: The increasingly booming e-commerce development has stimulated vehicle consumers to express individual reviews through online forum. The purpose of this paper is to probe into the vehicle consumer consumption behavior and make recommendations for potential consumers from textual comments viewpoint. Design/methodology/approach: A big data analytic-based approach is designed to discover vehicle consumer consumption behavior from online perspective. To reduce subjectivity of expert-based approaches, a parallel Naïve Bayes approach is designed to analyze the sentiment analysis, and the Saaty scale-based (SSC) scoring rule is employed to obtain specific sentimental value of attribute class, contributing to the multi-grade sentiment classification. To achieve the intelligent recommendation for potential vehicle customers, a novel SSC-VIKOR approach is developed to prioritize vehicle brand candidates from a big data analytical viewpoint. Findings: The big data analytics argue that “cost-effectiveness” characteristic is the most important factor that vehicle consumers care, and the data mining results enable automakers to better understand consumer consumption behavior. Research limitations/implications: The case study illustrates the effectiveness of the integrated method, contributing to much more precise operations management on marketing strategy, quality improvement and intelligent recommendation. Originality/value: Researches of consumer consumption behavior are usually based on survey-based methods, and mostly previous studies about comments analysis focus on binary analysis. The hybrid SSC-VIKOR approach is developed to fill the gap from the big data perspective

Information-seeking on the Web with Trusted Social Networks - from Theory to Systems

This research investigates how synergies between the Web and social networks can enhance the process of obtaining relevant and trustworthy information. A review of literature on personalised search, social search, recommender systems, social networks and trust propagation reveals limitations of existing technology in areas such as relevance, collaboration, task-adaptivity and trust. In response to these limitations I present a Web-based approach to information-seeking using social networks. This approach takes a source-centric perspective on the information-seeking process, aiming to identify trustworthy sources of relevant information from within the user's social network. An empirical study of source-selection decisions in information- and recommendation-seeking identified five factors that influence the choice of source, and its perceived trustworthiness. The priority given to each of these factors was found to vary according to the criticality and subjectivity of the task. A series of algorithms have been developed that operationalise three of these factors (expertise, experience, affinity) and generate from various data sources a number of trust metrics for use in social network-based information seeking. The most significant of these data sources is Revyu.com, a reviewing and rating Web site implemented as part of this research, that takes input from regular users and makes it available on the Semantic Web for easy re-use by the implemented algorithms. Output of the algorithms is used in Hoonoh.com, a Semantic Web-based system that has been developed to support users in identifying relevant and trustworthy information sources within their social networks. Evaluation of this system's ability to predict source selections showed more promising results for the experience factor than for expertise or affinity. This may be attributed to the greater demands these two factors place in terms of input data. Limitations of the work and opportunities for future research are discussed

Collaborative 3D Modeling: Conceptual and Technical Issues

peer reviewedThe need of 3D city models increases day by day. However, 3D modeling still faces some impediments to be generalized. Therefore, new solutions such as collaboration should be investigated. The paper presents a new vision of collaboration applied on 3D modeling through the definition of the concept of a 3D collaborative model. The paper highlights basic questions to be considered for the definition and the development of that model then argues the importance of reuse of 2D data as a promising solution to reconstruct 3D data and to upgrade to integrated 3D solutions in the future. This idea is supported by a case study, to demonstrate how 2D/2.5D data collected from different providers in Walloon region in Belgium can be integrated and reengineered to match the specifications of a 3D building model compatible with the CityGML standard

A recommender system for e-retail

The e-retail sector in South Africa has a significant opportunity to capture a large portion of the country's retail industry. Central to seizing this opportunity is leveraging the advantages that the online setting affords. In particular, the e-retailer can offer an extremely large catalogue of products; far beyond what a traditional retailer is capable of supporting. However, as the catalogue grows, it becomes increasingly difficult for a customer to efficiently discover desirable products. As a consequence, it is important for the e-retailer to develop tools that automatically explore the catalogue for the customer. In this dissertation, we develop a recommender system (RS), whose purpose is to provide suggestions for products that are most likely of interest to a particular customer. There are two primary contributions of this dissertation. First, we describe a set of six characteristics that all effective RS's should possess, namely; accuracy, responsiveness, durability, scalability, model management, and extensibility. Second, we develop an RS that is capable of serving recommendations in an actual e-retail environment. The design of the RS is an attempt to embody the characteristics mentioned above. In addition, to show how the RS supports model selection, we present a proof-of-concept experiment comparing two popular methods for generating recommendations that we implement for this dissertation, namely, implicit matrix factorisation (IMF) and Bayesian personalised ranking (BPR)

SHELDON Smart habitat for the elderly.

An insightful document concerning active and assisted living under different perspectives: Furniture and habitat, ICT solutions and Healthcare