A Framework for Identifying and Understanding Risks in Information Technology Projects

Managing the costs, complexity, and risks of IT projects continues to be a challenge for many organizations. Project risk management is becoming an important sub-discipline of software engineering, and focuses on identifying, analyzing, and developing strategies for responding to project risk efficiently and effectively. This paper presents an IT project risk identification framework to facilitate identifying and understanding various project risks as part of an overall project risk management process. The proposed framework should be of interest to IT practitioners during the creation of the project plan and over the course of a project so that appropriate and corrective actions can be taken as needed. Moreover, this risk identification framework should also be of interest to IT academics in terms of teaching project risk management or as a theoretical basis for future research. Taken together, this may help increase the likelihood of IT project success

Critical Success Factors for Applying Six Sigma in Transformative Industries in Iraq

Purpose: the article aims to measuring Critical Success Factors (CSFs) for Applying Six Sigma (SS) in Iraq Transformative Industries (TI).   Theoretical framework: The theoretical framework included a conceptual presentation of organizational success factors according to the Six Sigma tool in a sample of Iraqi companies.   Design/methodology/approach: To ensure six sigma is successful, twenty-two CSFs have been found in the literature. These include managerial involvement and commitment, alignment with institutional strategy; communication; and team member selection. Surveys of Iraqi TI verified the instrument, resulting in (97) results. Only experienced project managers were asked to take the test. Exploratory factor analysis were performed on the collected data using the SPSS software package.   Findings: TI can use the proposed instrument to evaluate how Six Sigma's important success characteristics are controlled throughout the construction of improvement projects (IPs), according to our findings.   Research, Practical & Social implications: the survey can help industries discover areas for development when adopting the six-sigma technique and fit models to evaluate how key success factors combine to achieve the desired results of improvement projects.   Originality/value: A project's success is dependent on the achievement of its crucial success criteria. Based on these findings, a six-sigma critical success element implementation assessment instrument will be developed and tested.

Grounded theory for transition to and adoption of agile software development

Successful migration from traditional software development methods to Agile methods, as an organizational mutation, requires enough understanding of Agile transformation process and its related issues. Reviewing the literature revealed that software companies are struggling with many challenges during Agile transition process. However, there was no large-scale research study to elucidate various aspects and dimensions of the transition process. Also, less effort has been devoted to investigate the whole transition process. A Grounded Theory study with participation of 49 Agile experts from 13 different countries, mostly from USA and West Europe countries, and some from Asia and Australia, has been carried out to investigate the realities of Agile transformation. Adopted research methodology provided a systematic approach to discover various aspect of the transformation through a multi-level data analysis including open coding, selective coding, and theoretical coding. Following a high disciplined approach, various concepts and categories have been identified and finally, the main concern of the participants, known as core category, has been discovered as the theory of Agile transition and adoption comprising four major parts: (1) Agile Transition Key Prerequisites, (2) Agile Transition Challenges, (3) Agile Transition Facilitators, and (4) Agile Transition and Adoption Framework. This study discovered the most important prerequisites that software companies need to provide before starting their transition to Agile approach including having convincing reason for change, defining business values, initial training, etc. Software companies have to do a preparation phase to provide these prerequisites before starting Agile transformation. It also identified the major challenges that software teams and companies are facing with when moving to Agile, including negative human aspects, inadequate and dysfunctional training, technical challenges, etc. These challenges have different roots and acts as impediments to the change. Also, this study discovered various change facilitators, including training, getting buy-in from practitioners, good coaching service, etc. Providing these facilitators help software teams to deal with the transformation challenges and increase chance of success. Finally, it proposed a substantive framework for transitioning to Agile approach. The proposed framework has particular features, discipline, and activities which promise usefulness for Agile transformation process in software companies regardless of size and project type. This framework particularly aims to promote sustainable change and being Agile instead of doing Agile. In general, this study developed the theory of Agile transition and adoption and discovered various aspects of the transformation. The findings of this study will serve to inform all software practitioners about transitioning to Agile software development

An ES process framework for understanding the strategic decision making process of ES implementations

Enterprise systems (ES) implementations are regarded costly, time and resource consuming and have a great impact on the organization in terms of the risks they involve and the opportunities they provide. The steering committee (SC) represents the group of individuals who is responsible for making strategic decisions throughout the ES implementation lifecycle. It is evident from recent studies that there is a relationship between the decision making process and ES implementation success. One of the key elements that contribute to the success of ES implementations is a quick decision making process (Brown and Vessey, 1999; Gupta, 2000; Parr, et al., 1999). This study addresses the strategic decision-making process by SC through its focus on four research questions (1) How can the strategic decision-making process in the implementation of ES be better understood, during each phase of the ES implementation lifecycle? (2) What is the process by which the SC makes strategic decisions? (3) How are fast decisions made? and (4) How does decision speed link to the success of ES implementation? Process models of ES implementation will provide a framework to investigate the strategic decision making process during each phases of the ES implementation lifecycle. Patterns in the decision making process will be explored using strategic choice models. This study develops a research model that focuses on the decision making process by steering committee to explore research questions. It concludes with identifying contributions to both IS research and business practitioners

Internet of things security implementation using blockchain for wireless technology

Blockchain is a new security system which group many data into a block or so called classifying the data into a block. The block can have many types and each of them content data and security code. By using a decentralize mechanism, one security code protect all the data. That could happen at the server. In this research, a network of wireless sensor technology is proposed. The transmission of sensor data is via the Internet of things (Internet of Thing) technology. As many data transmitted, they have to classified and group them into a block. All the blocks are then send to the central processing unit, like a microcontroller. The block of data is then processed, identified and encrypted before send over the internet network. At the receiver, a GUI or Apps is developed to open and view the data. The Apps or GUI have an encrypted data or security code. User must key in the password before they can view the data. The password used by the end user at the Apps or GUI must be equivalent to the one encrypted at the sensor nodes. This is to satisfy the decentralized concept used in the Blockchain. To demonstrate the Blockchain technology applied to the wireless sensor network, a MATLAB Simulink function is used. The expected results should show a number of block of data in cryptography manner and chain together. The two set of data. Both have the data encrypted using hash. The black dots indicate the data has been encrypted whereas the white dot indicate indicates the data is not encrypted. The half white and half black indicates the data is in progress of encrypted. All this data should arrange in cryptography order and chain together in a vertical line. A protocol called block and chain group the data into the block and then chain then. The data appears in the blocks and send over the network. As seen in the simulation results, the yellow color represents the user data. This data has a default amplitude as 1 or 5. The data is chained and blocked to produce the Blockchain waveform Keywords: Blockchain, Internet of things, Wireless Sensor Network and MATLAB Simulin

Knowledge management: Using a knowledge requirements framework to enhance UK health sector supply chains

The gaps of mismatch both knowledge and understanding of beneficiaries and solution providers at the initial stage of developing projects have led to the failures of many projects including supply chains (SC) and related information technology systems (ITS) projects (Lyytinen and Hirschheim, 1987) . The aims of this paper are first, to address theoretical framework by bridging the gaps of different types of knowledge. Second, to establishing business requirements and the flow of information in supply chains between beneficiaries and solution providers in the long and complicated supply chains of the UK’s Health Sector. On the basis of brief introduction to knowledge, knowledge management and supply chain, the paper presents a practical framework that has been developed through critical and relevant literatures in the above three subject areas. Techniques and Tools stem from both management science and information systems were used to provide a possible solution for the problem in bridging the gaps of mismatch knowledge and understanding at the initial stage of identifying requirements in projects through knowledge sharing and transfer

The effect of organizational culture on CRM success

Copyright @ 2013 EMCIS.The aim of this paper is to develop a theoretical framework exemplifying the effect of organizational culture on the success of Customer Relationship Management (CRM) systems' implementation. This is deemed significant as yet little research has investigated the role of organizational culture as a critical success factor to CRM implementation. The proposed theoretical framework is developed based on the notion that nurturing an organizational culture that promotes adaptive learning leads to better management of customer information that in turn improves the quality of customer information, which is considered a key contributor to successful implementation of CRM initiatives. The Competing Values Framework (CVF) is used to measure "Organizational Culture" since it has proven its validity in examining the effect of organizational culture on organizational effectiveness and performance

ERP implementation methodologies and frameworks: a literature review

Enterprise Resource Planning (ERP) implementation is a complex and vibrant process, one that involves a combination of technological and organizational interactions. Often an ERP implementation project is the single largest IT project that an organization has ever launched and requires a mutual fit of system and organization. Also the concept of an ERP implementation supporting business processes across many different departments is not a generic, rigid and uniform concept and depends on variety of factors. As a result, the issues addressing the ERP implementation process have been one of the major concerns in industry. Therefore ERP implementation receives attention from practitioners and scholars and both, business as well as academic literature is abundant and not always very conclusive or coherent. However, research on ERP systems so far has been mainly focused on diffusion, use and impact issues. Less attention has been given to the methods used during the configuration and the implementation of ERP systems, even though they are commonly used in practice, they still remain largely unexplored and undocumented in Information Systems research. So, the academic relevance of this research is the contribution to the existing body of scientific knowledge. An annotated brief literature review is done in order to evaluate the current state of the existing academic literature. The purpose is to present a systematic overview of relevant ERP implementation methodologies and frameworks as a desire for achieving a better taxonomy of ERP implementation methodologies. This paper is useful to researchers who are interested in ERP implementation methodologies and frameworks. Results will serve as an input for a classification of the existing ERP implementation methodologies and frameworks. Also, this paper aims also at the professional ERP community involved in the process of ERP implementation by promoting a better understanding of ERP implementation methodologies and frameworks, its variety and history

The Knowledge Application and Utilization Framework Applied to Defense COTS: A Research Synthesis for Outsourced Innovation

Purpose -- Militaries of developing nations face increasing budget pressures, high operations tempo, a blitzing pace of technology, and adversaries that often meet or beat government capabilities using commercial off-the-shelf (COTS) technologies. The adoption of COTS products into defense acquisitions has been offered to help meet these challenges by essentially outsourcing new product development and innovation. This research summarizes extant research to develop a framework for managing the innovative and knowledge flows. Design/Methodology/Approach – A literature review of 62 sources was conducted with the objectives of identifying antecedents (barriers and facilitators) and consequences of COTS adoption. Findings – The DoD COTS literature predominantly consists of industry case studies, and there’s a strong need for further academically rigorous study. Extant rigorous research implicates the importance of the role of knowledge management to government innovative thinking that relies heavily on commercial suppliers. Research Limitations/Implications – Extant academically rigorous studies tend to depend on measures derived from work in information systems research, relying on user satisfaction as the outcome. Our findings indicate that user satisfaction has no relationship to COTS success; technically complex governmental purchases may be too distant from users or may have socio-economic goals that supersede user satisfaction. The knowledge acquisition and utilization framework worked well to explain the innovative process in COTS. Practical Implications – Where past research in the commercial context found technological knowledge to outweigh market knowledge in terms of importance, our research found the opposite. Managers either in government or marketing to government should be aware of the importance of market knowledge for defense COTS innovation, especially for commercial companies that work as system integrators. Originality/Value – From the literature emerged a framework of COTS product usage and a scale to measure COTS product appropriateness that should help to guide COTS product adoption decisions and to help manage COTS product implementations ex post