MAPPING OFFICE WORK TO OFFICE TECHNOLOGY

have achieved success with respect to describing what happens in the office, they have contributed far less with respect to prescribing how computer-based technologies can support the office. Here we present TEMO (TEchnological Mapping of Office-work), a procedure which aids the analyst in determining the feasibility of supporting a given office task and suggests which specific software packages might improve performance of that task. In order to illustrate the procedure's application, we present a case in which TEMO is applied, in step-by-step fashion, in order to assess the feasibility of automating a simple set of tasks and to assist in the selection of an appropriate software package. Directions of continuing work in the procedure's extension, enhancement, and evaluation are also described.Information Systems Working Papers Serie

A National Framework and Preferred Practices for Palliative and Hospice Care

Establishes the framework for a set of preferred practices that can be implemented to provide palliative and hospice care that is safe, beneficial, timely, patient-centered, efficient, and equitable

A follow-up study of the 1949 and 1950 graduates of Chandler School for Women, Boston, Massachusetts, and a survey of the employers of the Chandler graduates, with implications for curriculum revision.

Thesis (Ed.M.)--Boston Universityb1466393

A follow-up study of the 1967, 1968, and 1969 clerical-secretarial graduates of Lake Region Junior College, Devils Lake, North Dakota, with implications for curriculum revision

The purpose of this study was to determine the strengths and weaknesses of the present Clerical-Secretarial program taught at Lake Region Junior College, Devils Lake, North Dakota. A questionnaire-opinionnaire was mailed to the 1967, 1968, and 1969 Clerical-Secretarial graduates. Returns were received from 78.5 percent of the graduates. The returns showed that two-thirds of the respondents were employed full time. The majority of the respondents were employed as secretaries, general clerical workers, bookkeepers, and tank tellers. The balance of the respondents were employed in numerous other occupations. Almost two-thirds of the respondents left their first job within twelve months of employment. Twenty-three percent of these left to continue their education and training. Principles of Accounting, Office Practice, and Business Machines were the most popular courses taken in college. These three subjects were also listed as being used the most on the job. The respondents listed Typewriting and Office Practice as the courses being the most helpful on the job. Shorthand was listed as being the least helpful. Additional business courses had been taken by a small number of the respondents. Typing envelopes, handling incoming and outgoing mail, and indexing and filing were the clerical duties performed by the largest number of of respondents. The secretarial and stenographic duties performed by the largest number of respondents were receiving callers, proofreading, and composing letters. Keeping a checkbook, making orginal entries, and posting were the bookkeeping duties performed by the largest number of the respondents. The office machines operated by the largest number of respondents were the electric typewriter, copying machines, and ten-key adding-listing machines. In general, the respondents felt that the training received at lake Region Junior College had adequately prepared them for the world of work. However, they felt that some training should be given on the copying machines, posting machine, and electronic calculator. They also felt that increased emphasis should be placed upon human relations, job applications and placement, and records management

Bank Statements, Cancelled Checks, and Article Four in the Electronic Age

My task was to prepare a short article dealing in some depth with specific problems which have arisen under Article Four of the Uniform Commercial Code (Code). Unfortunately for purposes of criticism, but happily for those affected by Article Four, a canvass of recent reported cases as well as bank operations people and bank counsel has revealed very few problems of any significance to either the general practitioner or even the so-called commercial law specialist. This prompts two comments: (1) Article Four seems to be working so smoothly that to develop a problem would be to make a mountain out of a molehill (all too frequently done in law review articles); and (2) a greater service could perhaps be performed by considering briefly a more general problem-namely, the effect, if any, of the accelerating operational and technological changes in the banking industry on Article Four. In order to examine the impact of present and contemplated operational innovations and, to some extent, measure the workability of the Code provisions, one aspect of the bank-customer relationship-the periodic issuance of checking account statements accompanied by paid items-has been selected as the focal point of discussion

The battle between standards: TCP/IP vs OSI victory through path dependency or by quality?

Between the end of the 1970s and 1994 a fierce competition existed between two possible standards, TCP/IP and OSI, to solve the problem of interoperability of computer networks. Around 1994 it became evident that TCP/IP and not OSI had become the dominant standard. We specifically deal with the question whether the current dominance of the TCP/IP standard is the result of third degree path dependency or of choices based on assessments of it being technical-economically superior to the OSI standard and protocols

Financial Fitness Education for Potential Homebuyers: A Start-Up Guide for NeighborWorks Organizations

Financial fitness education is a critical piece of community development, given today's socioeconomic climate consisting of the deregulation of government institutions and the increasing complexity of financial services. These changes are occurring when personal savings are low and bankruptcy rates are high, with 1.35 million filings in 1997.[1] Twelve million households, one-half of which receive public assistance, do not have bank accounts.[2] Subsequently, in an ever more difficult financial system through which to navigate, there remains a significant number of novice consumers, who would benefit greatly from financial fitness education.The financial system is not only complex but also laden with institutional barriers and potential pitfalls. Over the years, access to legitimate financial institutions and credit in low-income neighborhoods has become increasingly limited, whereby local bank branches have been replaced by expensive fringe banking outlets, such as check-cashing stores, payday loan outlets and pawnshops.Moreover, some residents face cultural or language barriers that prevent them from fully accessing appropriate financial services. Other dangers include consumer scams and schemes, as well as predatory lending practices -- high-cost loans targeted to people who cannot afford to repay them. Financial fitness education can help families become more aware of common pitfalls and thus avoid them while helping them to learn the financial management and planning skills needed to make the most of their income, savings and assets. Such education is vital for low- and moderate-income families who are fulfilling basic needs currently but are precariously positioned to overestimate the reach of their income, with little or no savings as a cushion.Recent changes in the national economy and public policy have led to a rise in the number of organizations developing and delivering financial fitness education. Approximately 20 formal curricula are in circulation around the country, being used by Cooperative Extension and education organizations; government agencies; consumer, nonprofit and community organizations; as well as private financial institutions and credit agencies. These organizations often share the objective of helping people to choose and use financial services successfully.Developing an effective financial fitness education program that will help local constituents move beyond fulfilling basic needs to accumulating savings -- and even assets -- while avoiding all of the perils along the way requires careful planning. Since each community has a unique target population, goals and resources, there cannot be a "one size fits all" program. Rather, an organization needs to develop a program that matches its goals along with the needs of the target population. This start-up guide is designed to help NeighborWorks organizations analyze the local need and their internal capacity for developing a financial fitness education program to increase consumers' money management skills, and in turn, to enable previously underserved markets to attain homeownership