Cloud based testing of business applications and web services

This paper deals with testing of applications based on the principles of cloud computing. It is aimed to describe options of testing business software in clouds (cloud testing). It identifies the needs for cloud testing tools including multi-layer testing; service level agreement (SLA) based testing, large scale simulation, and on-demand test environment. In a cloud-based model, ICT services are distributed and accessed over networks such as intranet or internet, which offer large data centers deliver on demand, resources as a service, eliminating the need for investments in specific hardware, software, or on data center infrastructure. Businesses can apply those new technologies in the contest of intellectual capital management to lower the cost and increase competitiveness and also earnings. Based on comparison of the testing tools and techniques, the paper further investigates future trend of cloud based testing tools research and development. It is also important to say that this comparison and classification of testing tools describes a new area and it has not yet been done

Organizational knowledge transfer through creation, mobilization and diffusion: A case analysis of InTouch within Schlumberger

There is a paucity of theory for the effective management of knowledge transfer within large organisations. Practitioners continue to rely upon ‘experimental’ approaches to address the problem. This research attempts to reduce the gap between theory and application, thereby improving conceptual clarity for the transfer of knowledge. The paper, through an in-depth case analysis conducted within Schlumberger, studies the adoption of an intranet-based knowledge management (KM) system (called InTouch) to support, strategically align and transfer knowledge resources. The investigation was undertaken through the adoption of a robust methodological approach (abductive strategy) incorporating the role of technology as an enabler of knowledge management application. Consequently, the study addressed the important question of translating theoretical benefits of KM into practical reality. The research formulates a set of theoretical propositions which are seen as key to the development of an effective knowledge based infrastructure. The findings identify 30 generic attributes that are essential to the creation, mobilisation and diffusion of organisational knowledge. The research makes a significant contribution to identifying a theoretical and empirically based agenda for successful intranet-based KM which will be of benefit to both the academic and practitioner communities. The paper also highlights and proposes important areas for further research

Comparative Study on Agile software development methodologies

Today-s business environment is very much dynamic, and organisations are constantly changing their software requirements to adjust with new environment. They also demand for fast delivery of software products as well as for accepting changing requirements. In this aspect, traditional plan-driven developments fail to meet up these requirements. Though traditional software development methodologies, such as life cycle-based structured and object oriented approaches, continue to dominate the systems development few decades and much research has done in traditional methodologies, Agile software development brings its own set of novel challenges that must be addressed to satisfy the customer through early and continuous delivery of the valuable software. It is a set of software development methods based on iterative and incremental development process, where requirements and development evolve through collaboration between self-organizing, cross-functional teams that allows rapid delivery of high quality software to meet customer needs and also accommodate changes in the requirements. In this paper, we significantly identify and describe the major factors, that Agile development approach improves software development process to meet the rapid changing business environments. We also provide a brief comparison of agile development methodologies with traditional systems development methodologies, and discuss current state of adopting agile methodologies. We speculate that from the need to satisfy the customer through early and continuous delivery of the valuable software, Agile software development is emerged as an alternative to traditional plan-based software development methods. The purpose of this paper, is to provide an in-depth understanding, the major benefits of agile development approach to software development industry, as well as provide a comparison study report of ASDM over TSDM.Comment: 25 pages, 25 images, 86 references used, with authors biographie

Rethinking Security Incident Response: The Integration of Agile Principles

In today's globally networked environment, information security incidents can inflict staggering financial losses on organizations. Industry reports indicate that fundamental problems exist with the application of current linear plan-driven security incident response approaches being applied in many organizations. Researchers argue that traditional approaches value containment and eradication over incident learning. While previous security incident response research focused on best practice development, linear plan-driven approaches and the technical aspects of security incident response, very little research investigates the integration of agile principles and practices into the security incident response process. This paper proposes that the integration of disciplined agile principles and practices into the security incident response process is a practical solution to strengthening an organization's security incident response posture.Comment: Paper presented at the 20th Americas Conference on Information Systems (AMCIS 2014), Savannah, Georgi

Historical roots of Agile methods: where did “Agile thinking” come from?

The appearance of Agile methods has been the most noticeable change to software process thinking in the last fifteen years [16], but in fact many of the “Agile ideas” have been around since 70’s or even before. Many studies and reviews have been conducted about Agile methods which ascribe their emergence as a reaction against traditional methods. In this paper, we argue that although Agile methods are new as a whole, they have strong roots in the history of software engineering. In addition to the iterative and incremental approaches that have been in use since 1957 [21], people who criticised the traditional methods suggested alternative approaches which were actually Agile ideas such as the response to change, customer involvement, and working software over documentation. The authors of this paper believe that education about the history of Agile thinking will help to develop better understanding as well as promoting the use of Agile methods. We therefore present and discuss the reasons behind the development and introduction of Agile methods, as a reaction to traditional methods, as a result of people's experience, and in particular focusing on reusing ideas from histor

DevOps and information technology service management: A problem management case study

The use of DevOps is a predominant attribute of businesses engaged in the development and maintenance of Information Technology systems. Although literature exploring DevOps practices has expanded, there is still much unexplored territory on its operational ramifications. This is particularly observed when considering their potential impact on ITSM frameworks such as ITIL, which governs Operations. This research aims to establish how DevOps principles and practices can be applied to Problem Management, a core Service Management process. Specifically, it explores which DevOps practices may be used throughout the Problem lifecycle, as well as benefits which may result from them. An exploratory case study was carried out with the participation of Problem Managers operating in a DevOps environment. Three data collection methods were applied: Semi structured interviews, in which participants described their experience and insight in relation to DevOps and Problem Management; documental analysis and observation, where processes and workflows were examined; and a focus group exercise in which study outcomes were discussed and systematized. This research indicates that DevOps practices have varying degrees of significance for a Problem Management process. Practices associated with continuous planning and collaboration are prone to having greater significance in a Problem lifecycle, with the potential of enabling benefits such as quicker Problem identification, higher quality Root Cause Analysis, and improved resolution times. The novelty of insight gathered in this study benefits both academics, through its contribution to an expanding body of knowledge, and professionals, considering the practical and applicable nature of findings. Future work is also presented.A utilização de metodologias DevOps é hoje uma característica predominante de organizações envolvidas no desenvolvimento e manutenção de sistemas de Tecnologia e Informação. Apesar da crescente produção de literatura a examinar práticas DevOps, existe muito território por explorar referente às suas ramificações a nível operacional. Isto é particularmente notável quando se consideram potenciais interações com frameworks de ITSM como o ITIL, que governam Operações. Esta pesquisa tem como objetivo estabelecer quais princípios e práticas DevOps podem ser aplicadas na Gestão de Problemas, um processo central para a Gestão de Serviços. Especificamente, exploramos quais práticas DevOps podem ser utilizadas ao longo do ciclo de vida de um Problema, tal como que benefícios poderão resultar da sua aplicação. Um caso de estudo exploratório foi realizado com a participação de Gestores de Problemas a operar num ambiente DevOps. Três métodos de recolha de dados foram aplicados: Entrevistas semiestruturadas, onde participantes descreveram a sua experiência e conhecimento em relação a DevOps e Gestão de Problemas; análise documental e observação, onde processos operacionais foram examinados; e uma discussão em grupo onde resultados do estudo foram discutidos e sistematizados. Esta investigação indica que práticas DevOps tem variados níveis de significância para um processo de Gestão de Problemas. Práticas associadas ao planeamento contínuo e colaboração tendem a ter maior significância no ciclo de vida de um Problema, com potencial para gerar benefícios como a mais rápida identificação de Problemas, maior qualidade na análise de causa, e melhorias nos tempos de resolução. As conclusões apresentadas neste estudo trazem benefícios tanto para académicos, expandindo o corpo de conhecimento disponível sobre o tema, como para profissionais, considerando a sua natureza prática e aplicável. Direções para trabalho futuro são também apresentadas

An Approach to Transform Public Administration into SOA-based Organizations

Nowadays, Service-Oriented Architectures (SOA) is widely spread in private organizations. However, when transferring this knowledge to Public Administration, it is realized that it has not been transformed in terms of its legal nature into organizations capable to operate under the SOA paradigm. This fact prevents public administration bodies from offering the efficient services they have been provided by different boards of governments. A high-level framework to perform this transformation is proposed. Taking it as starting point, an instance of a SOA Target Meta-Model can be obtained by means of an iterative and incremental process based on the analysis of imperatives and focused on the particular business context of each local public administration. This paper briefly presents a practical experience consisting in applying this process to a Spanish regional public administration.Junta de Andalucía TIC-578