Towards engineering ontologies for cognitive profiling of agents on the semantic web

Research shows that most agent-based collaborations suffer from lack of flexibility. This is due to the fact that most agent-based applications assume pre-defined knowledge of agents’ capabilities and/or neglect basic cognitive and interactional requirements in multi-agent collaboration. The highlight of this paper is that it brings cognitive models (inspired from cognitive sciences and HCI) proposing architectural and knowledge-based requirements for agents to structure ontological models for cognitive profiling in order to increase cognitive awareness between themselves, which in turn promotes flexibility, reusability and predictability of agent behavior; thus contributing towards minimizing cognitive overload incurred on humans. The semantic web is used as an action mediating space, where shared knowledge base in the form of ontological models provides affordances for improving cognitive awareness

VELOS : a VR platform for ship-evacuation analysis

Virtual Environment for Life On Ships (VELOS) is a multi-user Virtual Reality (VR) system that aims to support designers to assess (early in the design process) passenger and crew activities on a ship for both normal and hectic conditions of operations and to improve ship design accordingly. This article focuses on presenting the novel features of VELOS related to both its VR and evacuation-specific functionalities. These features include: (i) capability of multiple users’ immersion and active participation in the evacuation process, (ii) real-time interactivity and capability for making on-the-fly alterations of environment events and crowd-behavior parameters, (iii) capability of agents and avatars to move continuously on decks, (iv) integrated framework for both the simplified and advanced method of analysis according to the IMO/MSC 1033 Circular, (v) enrichment of the ship geometrical model with a topological model suitable for evacuation analysis, (vi) efficient interfaces for the dynamic specification and handling of the required heterogeneous input data, and (vii) post-processing of the calculated agent trajectories for extracting useful information for the evacuation process. VELOS evacuation functionality is illustrated using three evacuation test cases for a ro–ro passenger ship

AmbieSense: a system and reference architecture for personalised and context-sensitive information services for mobile users

The purpose of AmbieSense is to provide personalised, context-sensitive information to the mobile user. It is about augmenting digital information to physical objects, rooms, and areas. The aim is to provide relevant information to the right user and situation. Digital content is distributed from the surroundings and onto your mobile phone. An ambient information environment is provided by a combination of context tag technology, a software platform to manage and deliver the information, and personal computing devices to which the information is served. This paper describes how the AmbieSense reference architecture has been defined and used in order to deliver information to the mobile citizen at the right time, place and situation. Information is provided via specialist content providers. The application area addresses the information needs of travellers and tourists

CRM packaged software: a study of organisational experiences

Customer Relationship Management (CRM) packaged software has become a key contributor to attempts at aligning business and IT strategies in recent years. Throughout the 1990s there was, in many organisations strategies, a shift from the need to manage transactions and toward relationship management. Where Enterprise Resource Planning packages dominated the management of transactions era, CRM packages lead in regard to relationships. At present, balanced views of CRM packages are scantly presented instead relying on vendor rhetoric. This paper uses case study research to analyse some of the issues associated with CRM packages. These issues include the limitations of CRM packages, the need for a relationship orientation and the problems of a dominant management perspective of CRM. It is suggested that these issues could be more readily accommodated by organisational detachment from beliefs in IT as utopia, consideration of prior IS theory and practice and a more informed approach to CRM package selection

Definition and Validation of a Business IT Alignment Method for Enterprise Governance Improvement in the Context of Processes Based Organizations

These days, it is remarkable to note the growing of interest in professional responsibility. Specifically, the responsibility a person commits to when he or she performs a task. Based on a review of research currently performed in the field of policy (from corporate to technical ones), we observe that the perception of responsibility has often been limited to a combination of rights and obligations. In addition, we are seeing a re-emergence in business (for example, in the financial sector) of a belief that business ethics foundation can be improved and that a renewed focus in this area would help to prevent future breakdowns in the system. With regard to improving business/IT alignment and corporate ICT governance, it becomes increasingly important to define a commonly accepted personal responsibility model that embodies important and well-known concepts like accountability, capability and commitment. Moreover, because responsibility constitutes a fundamental notion of management theory, it is likewise identified as a meaningful bridge toward organizational artifacts. Exploiting process-based approach to define policy seems to offer new research opportunities since process-based organization becomes a continuous widely spread structure.ICT Governance, Responsibility model, Capability, Accountability, Commitment.

Construction of a taxonomy for requirements engineering commercial-off-the-shelf components

This article presents a procedure for constructing a taxonomy of COTS products in the field of Requirements Engineering (RE). The taxonomy and the obtained information reach transcendental benefits to the selection of systems and tools that aid to RE-related actors to simplify and facilitate their work. This taxonomy is performed by means of a goal-oriented methodology inspired in GBRAM (Goal-Based Requirements Analysis Method), called GBTCM (Goal-Based Taxonomy Construction Method), that provides a guide to analyze sources of information and modeling requirements and domains, as well as gathering and organizing the knowledge in any segment of the COTS market. GBTCM claims to promote the use of standards and the reuse of requirements in order to support different processes of selection and integration of components.Peer ReviewedPostprint (published version