Employment and Working Conditions of Selected Types of Platform Work

Platform work is a form of employment that uses an online platform to match the supply of and demand for paid labour. In Europe, platform work is still small in scale but is rapidly developing. The types of work offered through platforms are ever-increasing, as are the challenges for existing regulatory frameworks. This report explores the working and employment conditions of three of the most common types of platform work in Europe. For each of these types, Eurofound assesses the physical and social environment, autonomy, employment status and access to social protection, and earnings and taxation based on interviews with platform workers. A comparative analysis of the regulatory frameworks applying to platform work in 18 EU Member States accompanies this review. This looks into workers’ employment status, the formal relationships between clients, workers and platforms, and the organisation and representation of workers and platforms

Issues Related to the Emergence of the Information Superhighway and California Societal Changes, IISTPS Report 96-4

The Norman Y. Mineta International Institute for Surface Transportation Policy Studies (IISTPS) at San José State University (SJSU) conducted this project to review the continuing development of the Internet and the Information Superhighway. Emphasis was placed on an examination of the impact on commuting and working patterns in California, and an analysis of how public transportation agencies, including Caltrans, might take advantage of the new communications technologies. The document reviews the technology underlying the current Internet “structure” and examines anticipated developments. It is important to note that much of the research for this limited-scope project was conducted during 1995, and the topic is so rapidly evolving that some information is almost automatically “dated.” The report also examines how transportation agencies are basically similar in structure and function to other business entities, and how they can continue to utilize the emerging technologies to improve internal and external communications. As part of a detailed discussion of specific transportation agency functions, it is noted that the concept of a “Roundtable Forum,” growing out of developments in Concurrent Engineering, can provide an opportunity for representatives from multiple jurisdictions to utilize the Internet for more coordinated decision-making. The report also included an extensive analysis of demographic trends in California in recent years, such as commute and recreational activities, and identifies how the emerging technologies may impact future changes

Measuring and analysing the impacts of travel demand management interventions on commuter travel behaviour : the case of rail-based park-and-ride facilities in Cape Town

Includes abstract.Includes bibliographical references (leaves 78-81).This dissertation reports upon the findings of a study undertaken in Cape Town to measure the impacts of park-and-ride facility upgrades on commuting behaviour at selected rail stations. The study analysed data from two sources covering the period before and after park-andride facility upgrades at three affected rail stations (Brackenfell, Kraaifontein and Kuilsrivier) and three control stations. The purpose of including the control group was to assist in assessing whether any utilisation changes observed across the before and after periods were the result of external factors

A systematic review of crime facilitated by the consumer Internet of Things

The nature of crime is changing — estimates suggest that at least half of all crime is now committed online. Once everyday objects (e.g. televisions, baby monitors, door locks) that are now internet connected, collectively referred to as the Internet of Things (IoT), have the potential to transform society, but this increase in connectivity may generate new crime opportunities. Here, we conducted a systematic review to inform understanding of these risks. We identify a number of high-level mechanisms through which offenders may exploit the consumer IoT including profiling, physical access control and the control of device audio/visual outputs. The types of crimes identified that could be facilitated by the IoT were wide ranging and included burglary, stalking, and sex crimes through to state level crimes including political subjugation. Our review suggests that the IoT presents substantial new opportunities for offending and intervention is needed now to prevent an IoT crime harvest

Shared Benefits and Information Privacy: What Determines Smart Meter Technology Adoption?

An unexplored gap in IT adoption research concerns the positive role of shared benefits even when personal information is exposed. To explore the evaluation paradigm of shared benefits versus the forfeiture of personal information, we analyze how utility consumers use smart metering technology (SMT). In this context, utility companies can monitor electricity usage and directly control consumers’ appliances to disable them during peak load conditions. Such information could reveal consumers’ habits and lifestyles and, thus, stimulating concerns about their privacy and the loss of control over their appliances. Responding to calls for theory contextualization, we assess the efficacy of applying extant adoption theories in this emergent context while adding the perspective of the psychological ownership of information. We use the factorial survey method to assess consumers’ intentions to adopt SMT in the presence of specific conditions that could reduce the degree of their privacy or their control over their appliances and electricity usage data. Our findings suggest that, although the shared benefit of avoiding disruptions in electricity supply (brownouts) is a significant factor in electricity consumers’ decisions to adopt SMT, concerns about control and information privacy are also factors. Our findings extend the previous adoption research by exploring the role of shared benefits and could provide utility companies with insights into the best ways to present SMT to alleviate consumers’ concerns and maximize its adoption

Exploratory analysis of Internet of Things (IoT): revolutionizing the grocery retail industry

This dissertation has investigated the consequences of implementing Internet of Things (IoT) technologies in grocery retailing by analyzing customers' perceptions of eight prominent technologies. The objective was to investigate and explore to what degree implementing these technologies would impact the customer experience. Based on secondary research, this thesis focuses on eight prominent technologies that presumably will encounter an increasing utilization in the visible future; Self-Scanning, Smart Robots, Smart Shelves, Smart Shopping Cart, Smart Fridge, Just Walk Out, Personalized Promotion/Pricing, and Mobile Apps. The technology distribution varies across different stages in the customer journey, and research indicates that IoT has the most significant impact in the pre-purchase stage. A comprehensive exploratory survey was conducted through Amazon mTurk with a wide range of respondents (n=204), giving valuable insight into demographic differences' influence on each technology perception. The investigation uncovered vast differences in several areas such as age, attitude, and privacy. Among other findings, the age segment 35-44 is more confident towards IoT technology than the age segment 55+, and shoppers with a positive attitude towards grocery shopping have higher confidence towards the technologies than shoppers with a negative attitude. On a widespread basis, the findings revealed that all eight technologies would positively affect customer experience to a certain level. Keywords: Internet of Things, Grocery Retailing, Customer Journey, Customer Experience, Autonomous Retail

Tell the Smart House to Mind its Own Business!: Maintaining Privacy and Security in the Era of Smart Devices

Consumers want convenience. That convenience often comes in the form of everyday smart devices that connect to the internet and assist with daily tasks. With the advancement of technology and the “Internet of Things” in recent years, convenience is at our fingertips more than ever before. Not only do consumers want convenience, they want to trust that their product is performing the task that they purchased it for and not exposing them to danger or risk. However, due to the increasing capabilities and capacities of smart devices, consumers are less likely to realize the implications of what they are agreeing to when they purchase and begin using these products. This Note will focus on the risks associated with smart devices, using smart home devices as an illustration. These devices have the ability to collect intimate details about the layout of the home and about those who live within it. The mere collection of this personal data opens consumers up to the risk of having their private information shared with unintended recipients whether the information is being sold to a third party or accessible to a hacker. Thus, to adequately protect consumers, it is imperative that they can fully consent to their data being collected, retained, and potentially distributed. This Note examines the law that is currently in place to protect consumers who use smart devices and argues that a void ultimately leaves consumers vulnerable. Current data privacy protection in the United States centers on the self-regulatory regime of “notice and choice.” This Note highlights how the self-regulatory notice-and-choice model fails to ensure sufficient protection for consumers who use smart devices and discusses the need for greater privacy protection in the era of the emerging Internet of Things. Ultimately, this Note proposes a state-level resolution and calls upon an exemplar state to experiment with privacy protection laws to determine the best way to regulate the Internet of Things

Privacy In The Smart Grid: An Information Flow Analysis

Project Final Report prepared for CIEE and California Energy Commissio