2,545 research outputs found
An End-to-End Trainable Neural Network Model with Belief Tracking for Task-Oriented Dialog
We present a novel end-to-end trainable neural network model for
task-oriented dialog systems. The model is able to track dialog state, issue
API calls to knowledge base (KB), and incorporate structured KB query results
into system responses to successfully complete task-oriented dialogs. The
proposed model produces well-structured system responses by jointly learning
belief tracking and KB result processing conditioning on the dialog history. We
evaluate the model in a restaurant search domain using a dataset that is
converted from the second Dialog State Tracking Challenge (DSTC2) corpus.
Experiment results show that the proposed model can robustly track dialog state
given the dialog history. Moreover, our model demonstrates promising results in
producing appropriate system responses, outperforming prior end-to-end
trainable neural network models using per-response accuracy evaluation metrics.Comment: Published at Interspeech 201
Survey on Evaluation Methods for Dialogue Systems
In this paper we survey the methods and concepts developed for the evaluation
of dialogue systems. Evaluation is a crucial part during the development
process. Often, dialogue systems are evaluated by means of human evaluations
and questionnaires. However, this tends to be very cost and time intensive.
Thus, much work has been put into finding methods, which allow to reduce the
involvement of human labour. In this survey, we present the main concepts and
methods. For this, we differentiate between the various classes of dialogue
systems (task-oriented dialogue systems, conversational dialogue systems, and
question-answering dialogue systems). We cover each class by introducing the
main technologies developed for the dialogue systems and then by presenting the
evaluation methods regarding this class
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