A Multi-Agent System for the Solution of Fuzzy Incidents in Telecommunications

This article presents a multi-agent expert system (SMAF) , that allows the input of incidents which occur in different elements of the telecommunications area. SMAF interacts with experts and general users, and each agent with all the agents? community, recording the incidents and their solutions in a knowledge base, without the analysis of their causes. The incidents are expressed using keywords taken from natural language (originally Spanish) and their main concepts are recorded with their severities as the users express them. Then, there is a search of the best solution for each incident, being helped by a human operator using a distancenotions between them

Realising Team-Working in the Field: An Agent-based Approach

Multi-agent systems technology is applied to enable co-operation between mobile workers in the field, minimising user intervention and increasing reachability. A component-based approach is taken to simplify the management of deployed co-operation services. A Personal Assistant running on a mobile device is introduced to show how an intelligent and autonomous agent can increase the utility of users during workforce co-operation processes. Finally, a real world trial of the technology by network installation and maintenance engineers in the UK is described. Some technical issues revealed during the trial are discussed, as is the impact of the technology on the business process

Is Ambient Intelligence a truly Human-Centric Paradigm in Industry? Current Research and Application Scenario

The use of pervasive networked devices is nowadays a reality in the service sector. It impacts almost all aspects of our daily lives, although most times we are not aware of its influence. This is a fundamental characteristic of the concept of Ambient Intelligence (AmI). Ambient Intelligence aims to change the form of human-computer interaction, focusing on the user needs so they can interact in a more seamless way, with emphasis on greater user-friendliness. The idea of recognizing people and their context situation is not new and has been successfully applied with limitations, for instance, in the health and military sectors. However its appearance in the manufacturing industry has been elusive. Could the concept of AmI turn the current shop floor into a truly human centric environment enabling comprehensive reaction to human presence and action? In this article an AmI scenario is presented and detailed with applications in human’s integrity and safety.Ambient Intelligence, networks, human-computer interaction

Machining feature-based system for supporting step-compliant milling process

STEP standards aims at setting up a standard description method for product data and providing a neutral exchanging mechanism that is independent of all the information processing systems for product information model. STEP Part 21 is the first implementation method from EXPRESS language and implemented successfully in CAD data. However, this text file consists of purely geometrical and topological data is hardly to be applied in machining process planning which requires machining features enriched data. The aim of this research is developing a new methodology to translate the EXPRESS language model of CAD STEP data into a new product data representation and enriched in machining features which is more beneficial to machining process planning. In this research, a target Database Management System (DBMS) was proposed for developing this system by using its fourth-generation tools that allow rapid development of applications through the provision of nonprocedural query language, reports generators, form generators, graphics generators, and application generators. The use of fourth-generation tools can improve productivity significantly and produce program that are easier to maintain. From this research, a new product data representation in a compact new table format is generated. Then this new product data representation has gone through a series of data enrichment process, such as normal face direction generation, edge convexity/concavity determination and machining features with transition feature recognition. Lastly, this new enriched product data representation is verified by generating to a new STEP standard data format which is according to ISO1030-224 standard format and providing an important part of solution for supporting STEP-compliant process planning and applications in milling process