A coordination protocol for user-customisable cloud policy monitoring

Cloud computing will see a increasing demand for end-user customisation and personalisation of multi-tenant cloud service offerings. Combined with an identified need to address QoS and governance aspects in cloud computing, a need to provide user-customised QoS and governance policy management and monitoring as part of an SLA management infrastructure for clouds arises. We propose a user-customisable policy definition solution that can be enforced in multi-tenant cloud offerings through an automated instrumentation and monitoring technique. We in particular allow service processes that are run by cloud and SaaS providers to be made policy-aware in a transparent way

Integration of BPM systems

New technologies have emerged to support the global economy where for instance suppliers, manufactures and retailers are working together in order to minimise the cost and maximise efficiency. One of the technologies that has become a buzz word for many businesses is business process management or BPM. A business process comprises activities and tasks, the resources required to perform each task, and the business rules linking these activities and tasks. The tasks may be performed by human and/or machine actors. Workflow provides a way of describing the order of execution and the dependent relationships between the constituting activities of short or long running processes. Workflow allows businesses to capture not only the information but also the processes that transform the information - the process asset (Koulopoulos, T. M., 1995). Applications which involve automated, human-centric and collaborative processes across organisations are inherently different from one organisation to another. Even within the same organisation but over time, applications are adapted as ongoing change to the business processes is seen as the norm in today’s dynamic business environment. The major difference lies in the specifics of business processes which are changing rapidly in order to match the way in which businesses operate. In this chapter we introduce and discuss Business Process Management (BPM) with a focus on the integration of heterogeneous BPM systems across multiple organisations. We identify the problems and the main challenges not only with regards to technologies but also in the social and cultural context. We also discuss the issues that have arisen in our bid to find the solutions

Web Services Support for Dynamic Business Process Outsourcing

Outsourcing of business processes is crucial for organizations to be effective, efficient and flexible. To meet fast-changing market conditions, dynamic outsourcing is required, in which business relationships are established and enacted on-the-fly in an adaptive, fine-grained way unrestricted by geographic distance. This requires automated means for both the establishment of outsourcing relationships and for the enactment of services performed in these relationships over electronic channels. Due to wide industry support and the underlying model of loose coupling of services, Web services increasingly become the mechanism of choice to connect organizations across organizational boundaries. This paper analyzes to which extent Web services support the dynamic process outsourcing paradigm. We discuss contract -based dynamic business process outsourcing to define requirements and then introduce the Web services framework. Based on this, we investigate the match between the two. We observe that the Web services framework requires further support for cross - organizational business processes and mechanisms for contracting, QoS management and process-based transaction support and suggest ways to fill those gaps

Business Process Management Integration Solution in Financial Sector

It is vital for financial services companies to ensure the rapid implementation of new processes to meet speed-to-market, service quality and compliance requirements. This has to be done against a background of increased complexity. An integrated approach to business processes allows products, processes, systems, data and the applications that underpin them to evolve quickly. Whether it’s providing a loan, setting up an insurance policy, or executing an investment instruction, optimizing the sale-to-fulfillment process will always win new business, cement customer loyalty, and reduce costs. Lack of integration across lending, payments and trading, on the other hand, simply presents competitors who are more efficient with a huge profit opportunity.Web Service, business process, integration, financial services, integration, modeling

Flexible coordination techniques for dynamic cloud service collaboration

The provision of individual, but also composed services is central in cloud service provisioning. We describe a framework for the coordination of cloud services, based on a tuple‐space architecture which uses an ontology to describe the services. Current techniques for service collaboration offer limited scope for flexibility. They are based on statically describing and compositing services. With the open nature of the web and cloud services, the need for a more flexible, dynamic approach to service coordination becomes evident. In order to support open communities of service providers, there should be the option for these providers to offer and withdraw their services to/from the community. For this to be realised, there needs to be a degree of self‐organisation. Our techniques for coordination and service matching aim to achieve this through matching goal‐oriented service requests with providers that advertise their offerings dynamically. Scalability of the solution is a particular concern that will be evaluated in detail