A Model to Measure the Spread Power of Rumors

Nowadays, a significant portion of daily interacted posts in social media are infected by rumors. This study investigates the problem of rumor analysis in different areas from other researches. It tackles the unaddressed problem related to calculating the Spread Power of Rumor (SPR) for the first time and seeks to examine the spread power as the function of multi-contextual features. For this purpose, the theory of Allport and Postman will be adopted. In which it claims that there are two key factors determinant to the spread power of rumors, namely importance and ambiguity. The proposed Rumor Spread Power Measurement Model (RSPMM) computes SPR by utilizing a textual-based approach, which entails contextual features to compute the spread power of the rumors in two categories: False Rumor (FR) and True Rumor (TR). Totally 51 contextual features are introduced to measure SPR and their impact on classification are investigated, then 42 features in two categories "importance" (28 features) and "ambiguity" (14 features) are selected to compute SPR. The proposed RSPMM is verified on two labelled datasets, which are collected from Twitter and Telegram. The results show that (i) the proposed new features are effective and efficient to discriminate between FRs and TRs. (ii) the proposed RSPMM approach focused only on contextual features while existing techniques are based on Structure and Content features, but RSPMM achieves considerably outstanding results (F-measure=83%). (iii) The result of T-Test shows that SPR criteria can significantly distinguish between FR and TR, besides it can be useful as a new method to verify the trueness of rumors

Sentiment Analysis for Troll Activity Detection on Sina Weibo

The impact of social media on the modern world is difficult to overstate. Virtually all companies and public figures have social media accounts on popular platforms such as Twitter and Facebook. In China, the micro-blogging service provider Sina Weibo is the most popular such service. To overcome negative publicity, Weibo trolls the so called Water Army can be hired to post deceptive comments. In recent years, troll detection and sentiment analysis have been studied, but we are not aware of any research that considers troll detection based on sentiment analysis. In this research, we focus on troll detection via sentiment analysis with other user activity data gathered on the Sina Weibo platform, where the content is mainly in Chinese. We implement techniques for Chinese sentence segmentation, word embeddings, and sentiment score calculations. We employ the resulting techniques to develop and test a sentiment analysis approach for troll detection, based on a variety of machine learning strategies. Experimental results are generated, analyzed and the troll detection model we proposed achieved 89% accuracy for the dataset presented in this research. A Chrome extension is presented that implements our proposed technique, which enables real-time troll detection and troll comments filtering when a user browses Sina Weibo tweets and comments

Mapping consumer sentiment toward wireless services using geospatial twitter data

Hyper-dense wireless network deployment is one of the popular solutions to meeting high capacity requirement for 5G delivery. However, current operator understanding of consumer satisfaction comes from call centers and base station quality-of-service (QoS) reports with poor geographic accuracy. The dramatic increase in geo-tagged social media posts adds a new potential to understand consumer satisfaction towards target-specific quality-of-experience (QoE) topics. In our paper, we focus on evaluating users’ opinion on wireless service-related topics by applying natural language processing (NLP) to geo-tagged Twitter data. Current generalized sentiment detection methods with generalized NLP corpora are not topic specific. Here, we develop a novel wireless service topic-specific sentiment framework, yielding higher targeting accuracy than generalized NLP frameworks. To do so, we first annotate a new sentiment corpus called SignalSentiWord (SSW) and compare its performance with two other popular corpus libraries, AFINN and SentiWordNet. We then apply three established machine learning methods, namely: Naïve Bayes (NB), Support Vector Machine (SVM), and Recurrent Neural Network (RNN) to build our topic-specific sentiment classifier. Furthermore, we discuss the capability of SSW to filter noisy and high-frequency irrelevant words to improve the performance of machine learning algorithms. Finally, the real-world testing results show that our proposed SSW improves the performance of NLP significantly

Event Detection and Tracking Detection of Dangerous Events on Social Media

Online social media platforms have become essential tools for communication and information exchange in our lives. It is used for connecting with people and sharing information. This phenomenon has been intensively studied in the past decade to investigate users’ sentiments for different scenarios and purposes. As the technology advanced and popularity increased, it led to the use of different terms referring to similar topics which often result in confusion. We study such trends and intend to propose a uniform solution that deals with the subject clearly. We gather all these ambiguous terms under the umbrella of the most recent and popular terms to reach a concise verdict. Many events have been addressed in recent works that cover only specific types and domains of events. For the sake of keeping things simple and practical, the events that are extreme, negative, and dangerous are grouped under the name Dangerous Events (DE). These dangerous events are further divided into three main categories of action-based, scenario-based, and sentiments-based dangerous events to specify their characteristics. We then propose deep-learning-based models to detect events that are dangerous in nature. The deep-learning models that include BERT, RoBERTa, and XLNet provide valuable results that can effectively help solve the issue of detecting dangerous events using various dimensions. Even though the models perform well, the main constraint of fewer available event datasets and lower quality of certain events data affects the performance of these models can be tackled by handling the issue accordingly.As plataformas online de redes sociais tornaram-se ferramentas essenciais para a comunicação, conexão com outros, e troca de informação nas nossas vidas. Este fenómeno tem sido intensamente estudado na última década para investigar os sentimentos dos utilizadores em diferentes cenários e para vários propósitos. Contudo, a utilização dos meios de comunicação social tornou-se mais complexa e num fenómeno mais vasto devido ao envolvimento de múltiplos intervenientes, tais como empresas, grupos e outras organizações. À medida que a tecnologia avançou e a popularidade aumentou, a utilização de termos diferentes referentes a tópicos semelhantes gerou confusão. Por outras palavras, os modelos são treinados segundo a informação de termos e âmbitos específicos. Portanto, a padronização é imperativa. O objetivo deste trabalho é unir os diferentes termos utilizados em termos mais abrangentes e padronizados. O perigo pode ser uma ameaça como violência social, desastres naturais, danos intelectuais ou comunitários, contágio, agitação social, perda económica, ou apenas a difusão de ideologias odiosas e violentas. Estudamos estes diferentes eventos e classificamos-los em tópicos para que a ténica de deteção baseada em tópicos possa ser concebida e integrada sob o termo Evento Perigosos (DE). Consequentemente, definimos o termo proposto “Eventos Perigosos” (Dangerous Events) e dividimo-lo em três categorias principais de modo a especificar as suas características. Sendo estes denominados Eventos Perigosos, Eventos Perigosos de nível superior, e Eventos Perigosos de nível inferior. O conjunto de dados MAVEN foi utilizado para a obtenção de conjuntos de dados para realizar a experiência. Estes conjuntos de dados são filtrados manualmente com base no tipo de eventos para separar eventos perigosos de eventos gerais. Os modelos de transformação BERT, RoBERTa, e XLNet foram utilizados para classificar dados de texto consoante a respetiva categoria de Eventos Perigosos. Os resultados demonstraram que o desempenho do BERT é superior a outros modelos e pode ser eficazmente utilizado para a tarefa de deteção de Eventos Perigosos. Salienta-se que a abordagem de divisão dos conjuntos de dados aumentou significativamente o desempenho dos modelos. Existem diversos métodos propostos para a deteção de eventos. A deteção destes eventos (ED) são maioritariamente classificados na categoria de supervisonado e não supervisionados, como demonstrado nos metódos supervisionados, estão incluidos support vector machine (SVM), Conditional random field (CRF), Decision tree (DT), Naive Bayes (NB), entre outros. Enquanto a categoria de não supervisionados inclui Query-based, Statisticalbased, Probabilistic-based, Clustering-based e Graph-based. Estas são as duas abordagens em uso na deteção de eventos e são denonimados de document-pivot and feature-pivot. A diferença entre estas abordagens é na sua maioria a clustering approach, a forma como os documentos são utilizados para caracterizar vetores, e a similaridade métrica utilizada para identificar se dois documentos correspondem ao mesmo evento ou não. Além da deteção de eventos, a previsão de eventos é um problema importante mas complicado que engloba diversas dimensões. Muitos destes eventos são difíceis de prever antes de se tornarem visíveis e ocorrerem. Como um exemplo, é impossível antecipar catástrofes naturais, sendo apenas detetáveis após o seu acontecimento. Existe um número limitado de recursos em ternos de conjuntos de dados de eventos. ACE 2005, MAVEN, EVIN são alguns dos exemplos de conjuntos de dados disponíveis para a deteção de evnetos. Os trabalhos recentes demonstraram que os Transformer-based pre-trained models (PTMs) são capazes de alcançar desempenho de última geração em várias tarefas de NLP. Estes modelos são pré-treinados em grandes quantidades de texto. Aprendem incorporações para as palavras da língua ou representações de vetores de modo a que as palavras que se relacionem se agrupen no espaço vectorial. Um total de três transformadores diferentes, nomeadamente BERT, RoBERTa, e XLNet, será utilizado para conduzir a experiência e tirar a conclusão através da comparação destes modelos. Os modelos baseados em transformação (Transformer-based) estão em total sintonia utilizando uma divisão de 70,30 dos conjuntos de dados para fins de formação e teste/validação. A sintonização do hiperparâmetro inclui 10 epochs, 16 batch size, e o optimizador AdamW com taxa de aprendizagem 2e-5 para BERT e RoBERTa e 3e-5 para XLNet. Para eventos perigosos, o BERT fornece 60%, o RoBERTa 59 enquanto a XLNet fornece apenas 54% de precisão geral. Para as outras experiências de configuração de eventos de alto nível, o BERT e a XLNet dão 71% e 70% de desempenho com RoBERTa em relação aos outros modelos com 74% de precisão. Enquanto para o DE baseado em acções, DE baseado em cenários, e DE baseado em sentimentos, o BERT dá 62%, 85%, e 81% respetivamente; RoBERTa com 61%, 83%, e 71%; a XLNet com 52%, 81%, e 77% de precisão. Existe a necessidade de clarificar a ambiguidade entre os diferentes trabalhos que abordam problemas similares utilizando termos diferentes. A ideia proposta de referir acontecimentos especifícos como eventos perigosos torna mais fácil a abordagem do problema em questão. No entanto, a escassez de conjunto de dados de eventos limita o desempenho dos modelos e o progresso na deteção das tarefas. A disponibilidade de uma maior quantidade de informação relacionada com eventos perigosos pode melhorar o desempenho do modelo existente. É evidente que o uso de modelos de aprendizagem profunda, tais como como BERT, RoBERTa, e XLNet, pode ajudar a detetar e classificar eventos perigosos de forma eficiente. Tem sido evidente que a utilização de modelos de aprendizagem profunda, tais como BERT, RoBERTa, e XLNet, pode ajudar a detetar e classificar eventos perigosos de forma eficiente. Em geral, o BERT tem um desempenho superior ao do RoBERTa e XLNet na detecção de eventos perigosos. É igualmente importante rastrear os eventos após a sua detecção. Por conseguinte, para trabalhos futuros, propõe-se a implementação das técnicas que lidam com o espaço e o tempo, a fim de monitorizar a sua emergência com o tempo

Tension Analysis in Survivor Interviews: A Computational Approach

Tension is an emotional experience that can occur in different contexts. This phenomenon can originate from a conflict of interest or uneasiness during an interview. In some contexts, such experiences are associated with negative emotions such as fear or distress. People tend to adopt different hedging strategies in such situations to avoid criticism or evade questions. In this thesis, we analyze several survivor interview transcripts to determine different characteristics that play crucial roles during tension situation. We discuss key components of tension experiences and propose a natural language processing model which can effectively combine these components to identify tension points in text-based oral history interviews. We validate the efficacy of our model and its components with experimentation on some standard datasets. The model provides a framework that can be used in future research on tension phenomena in oral history interviews

Computational Sociolinguistics: A Survey

Language is a social phenomenon and variation is inherent to its social nature. Recently, there has been a surge of interest within the computational linguistics (CL) community in the social dimension of language. In this article we present a survey of the emerging field of "Computational Sociolinguistics" that reflects this increased interest. We aim to provide a comprehensive overview of CL research on sociolinguistic themes, featuring topics such as the relation between language and social identity, language use in social interaction and multilingual communication. Moreover, we demonstrate the potential for synergy between the research communities involved, by showing how the large-scale data-driven methods that are widely used in CL can complement existing sociolinguistic studies, and how sociolinguistics can inform and challenge the methods and assumptions employed in CL studies. We hope to convey the possible benefits of a closer collaboration between the two communities and conclude with a discussion of open challenges.Comment: To appear in Computational Linguistics. Accepted for publication: 18th February, 201

Should I Care about Your Opinion? : Detection of Opinion Interestingness and Dynamics in Social Media

In this paper, we describe a set of reusable text processing components for extracting opinionated information from social media, rating it for interestingness, and for detecting opinion events. We have developed applications in GATE to extract named entities, terms and events and to detect opinions about them, which are then used as the starting point for opinion event detection. The opinions are then aggregated over larger sections of text, to give some overall sentiment about topics and documents, and also some degree of information about interestingness based on opinion diversity. We go beyond traditional opinion mining techniques in a number of ways: by focusing on specific opinion-target extraction related to key terms and events, by examining and dealing with a number of specific linguistic phenomena, by analysing and visualising opinion dynamics over time, and by aggregating the opinions in different ways for a more flexible view of the information contained in the documents.EU/27023