Enterprise architecture for small and medium-sized enterprises

Enterprise architecture (EA) is used as a holistic approach to keep things aligned in a company. Some emphasize the use of EA to align IT with the business, others see it broader and use it to also keep the processes aligned with the strategy. Although a lot of research is being done on EA, still hardly anything is known about its use in the context of a small and medium sized enterprise (SME). Because of some specific characteristics of SMEs, it is interesting to look how EA can be applied in a SME. In this PhD, we present an approach for EA for SMEs, which combines four dimensions to get a holistic overview, while keeping things aligned. The approach is developed with special attention towards the characteristics of SMEs. Case studies are used to refine the metamodel and develop an adequate method, while tool support is being developed to enable the validation rounds

Designinig Coordination among Human and Software Agents

The goal of this paper is to propose a new methodology for designing coordination between human angents and software agents and, ultimately, among software agents. The methodology is based on two key ideas. The first is that coordination should be designed in steps, according to a precise software engineering methodology, and starting from the specification of early requirements. The second is that coordination should be modeled as dependency between actors. Two actors may depend on one another because they want to achieve goals, acquire resources or execute a plan. The methodology used is based on Tropos, an agent oriented software engineering methodology presented in earlier papers. The methodology is presented with the help of a case study

OperA/ALIVE/OperettA

Comprehensive models for organizations must, on the one hand, be able to specify global goals and requirements but, on the other hand, cannot assume that particular actors will always act according to the needs and expectations of the system design. Concepts as organizational rules (Zambonelli 2002), norms and institutions (Dignum and Dignum 2001; Esteva et al. 2002), and social structures (Parunak and Odell 2002) arise from the idea that the effective engineering of organizations needs high-level, actor-independent concepts and abstractions that explicitly define the organization in which agents live (Zambonelli 2002).Peer ReviewedPostprint (author's final draft

Towards knowledge sharing in disaster management: An agent oriented knowledge analysis framework

Disaster Management (DM) is a complex set of interrelated activities. The activities are often knowledge intensive and time sensitive. Sharing the required knowledge timely is critical for DM. In developed countries, for recurring disasters (e.g. floods), there are dedicated document repositories of Disaster Management Plans (DMP) that can be accessed as needs arise. However, accessing the appropriate plan in a timely manner and sharing activities between plans often requires domain knowledge and intimate knowledge of the plans in the first place. In this paper, we introduce an agent-based knowledge analysis method to convert DMPs into a collection of knowledge units that can be stored into a unified repository. The repository of DM actions then enables the mixing and matching knowledge between different plans. The repository is structured as a layered abstraction according to Meta Object Facility (MOF). We use the flood management plans used by SES (State Emergency Service), an authoritative DM agency in NSW (New State Wales) State of Australia to illustrate and give a preliminary validation of the approach. It is illustrated using DMPs along the flood prone Murrumbidgee River in central NSW

Development and validation of a disaster management metamodel (DMM)

Disaster Management (DM) is a diffused area of knowledge. It has many complex features interconnecting the physical and the social views of the world. Many international and national bodies create knowledge models to allow knowledge sharing and effective DM activities. But these are often narrow in focus and deal with specified disaster types. We analyze thirty such models to uncover that many DM activities are actually common even when the events vary. We then create a unified view of DM in the form of a metamodel. We apply a metamodelling process to ensure that this metamodel is complete and consistent. We validate it and present a representational layer to unify and share knowledge as well as combine and match different DM activities according to different disaster situations

A Conceptual Framework and a Suite of Tools to Support Crisis Management

This article aims at describing an approach to support crisis management. The main idea is to use an original vision of Big-Data to manage the question of collaboration issues in crisis response. On the one hand, this article introduces a general framework that structures the methodology applied in our approach. This framework includes several technical and business dimensions and embeds scientific results that are presented in this article or have been described in previous articles. On the other hand, the resulting implemented suite of tools is also presented with regards to the conceptual framework. Finally, in order to emphasize all the main features described in this article, both the framework and the suite of tools are illustrated and put into action through a scenario extracted from a real exercise

Applying tropos to socio-technical system design and runtime configuration

Recent trends in Software Engineering have introduced the importance of reconsidering the traditional idea of software design as a socio-tecnical problem, where human agents are integral part of the system along with hardware and software components. Design and runtime support for Socio-Technical Systems (STSs) requires appropriate modeling techniques and non-traditional infrastructures. Agent-oriented software methodologies are natural solutions to the development of STSs, both humans and technical components are conceptualized and analyzed as part of the same system. In this paper, we illustrate a number of Tropos features that we believe fundamental to support the development and runtime reconfiguration of STSs. Particularly, we focus on two critical design issues: risk analysis and location variability. We show how they are integrated and used into a planning-based approach to support the designer in evaluating and choosing the best design alternative. Finally, we present a generic framework to develop self-reconfigurable STSs

Towards a Metamodel supporting E-government Collaborative Business Processes Management within a Service-based Interoperability Platform

Interoperability between different organizations is a complex task, where a key element is to be able to define without ambiguity the concepts that are involved in each domain and their relations. A key aspect for enabling e-government is the technological support for complex interaction scenarios, defining collaborative Business Processes (BPs) that are the basis for these interactions. E-government collaborative BPs involve several and heterogeneous participants: organizations, partners, and users, with different capabilities, needs, and available technical support. The goal of this paper is to present ongoing research on e-government cross-organizational collaborative BPs support in a service-based interoperability platform. This proposal is focused on the formalization and exploitation of e-government knowledge and information (i.e., metamodels and ontologies) to improve the definition, automated generation, control, monitoring and improvement of e-government collaborative BPs

Turning Emergency Plans into Executable Artifacts

ISBN: 978-0-692-21194-6 Available under the terms of the Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported (CC BY-NC-SA 3.0) LicenseInternational audienceOn the way to the improvement of Emergency Plans, we show how a structured specification of the response procedures allows transforming static plans into dynamic, executable entities that can drive the way different actors participate in crisis responses. Additionally, the execution of plans requires the definition of information access mechanisms allowing execution engines to provide an actor with all the information resources he or she needs to accomplish a response task. We describe work in progress to improve the SAGA's Plan definition Module and Plan Execution Engine to support information-rich plan execution