A Location-based Approach for Distributed Kiosk Design

Electronic kiosk interface design and implementation metrics have been well established. The problem arises when more than one kiosk is utilized in a different location within the same geographic proximity using the same basic informational parameters. This manuscript describes the design implications of a distributed kiosk environment from the standpoint of a field experiment. The log files from 2 kiosks deployed in the same building are analyzed for correlations among kiosk location and information required. The results show that while kiosk systems deployed in “primary entrances” should have a broad view of pertinent information, kiosks deployed in more remote locations should have information pertinent to that area initially presented to the individual. This research provides both confirmatory evidence and a checklist of implementation decision points for those who wish to implement a distributed kiosk architecture

Challenges in the delivery of e-government through kiosks

Kiosks are increasingly being heralded as a technology through which governments, government departments and local authorities or municipalities can engage with citizens. In particular, they have attractions in their potential to bridge the digital divide. There is some evidence to suggest that the citizen uptake of kiosks and indeed other channels for e-government, such as web sites, is slow, although studies on the use of kiosks for health information provision offer some interesting perspectives on user behaviour with kiosk technology. This article argues that the delivery of e-government through kiosks presents a number of strategic challenges, which will need to be negotiated over the next few years in order that kiosk applications are successful in enhancing accessibility to and engagement with e-government. The article suggests that this involves consideration of: the applications to be delivered through a kiosk; one stop shop service and knowledge architectures; mechanisms for citizen identification; and, the integration of kiosks within the total interface between public bodies and their communities. The article concludes by outlining development and research agendas in each of these areas.</p

Why HITnet kiosks didn\u27t hit the mark for sexual health education of Western Australian Aboriginal youth

Objective: To assess the use, appropriateness of, and staff feedback on specific sexual health modules, which were installed on Heuristic Interactive Technology (HITnet) kiosks at Aboriginal Community Controlled Health Services (ACCHS). The HITnet kiosks were aimed at Aboriginal youth visiting these sites. Methods: Modules on the HITnet kiosks were assessed for (1) cultural appropriateness using Yunkaporta’s Aboriginal pedagogy framework and (2) compliance with the World Health Organization’s (WHO) advice on key elements for comprehensive sexual health education for young people. Data measuring kiosk use were obtained through HITnet kiosk activity reports. An online survey of ACCHS staff was used to qualitatively assess use of, and staff perceptions of, HITnet kiosks. Results: Kiosk modules were consistent with seven of the eight elements of Yunkaporta’s framework and all of the WHO recommendations. The most popular module generated 3,066 purposeful sessions and the least popular module generated 724 purposeful sessions across nine sites in 2012. While teenagers were the most frequent of the kiosk user groups (39.5% in 2012), the majority of users (56%) were not in the target group (i.e. elders 4%, adults 25%, children 27%). Key issues reported by ACCHS staff (n=11) included: lack of clarity regarding staff responsibility for overseeing kiosk functionality; kiosks attracting “inappropriate ages”; and “lack of privacy” based on kiosk location, screen visibility, and absence of headphones preventing discreet access. Conclusions: The modules were tailored to a young Aboriginal audience through technology thought to be appealing to this group. However, barriers to use of the kiosk included kiosk design features, location, and lack of clarity around responsibility for kiosk operation. Implications: Aboriginal youth need easy access to sexual health messages in a ‘safe’, non-judgmental space. Information and communication that is accessible via personal and mobile devices may be a better vehicle than public kiosks

How would tourists use Green Spaces? Case Studies in Lisbon

EntretextosThis report provides in a relative condensed format the results of small-scale study undertaken in Lisbon during the Meeting of the CyberParks Project (www.cost.eu/COST_Actions/tud/Actions/TU1306). CyberParks is a COST Action coordinated by the Universidade Lusófona at the CeiED - Interdisciplinary Research Centre for Education and Development. The Project aims at creating a research platform on the relationship between Information and Communication Technologies (ICT) and the production of public open spaces, and their relevance to sustainable urban development. The impacts of this relationship are being explored from social, ecological, urban design and technological perspectives. Based on the supposition that the participants of the Meeting are tourists visiting Lisbon, a survey was carried out on the topic how people actually use and how they would use public spaces. This survey is also the first approach to the case study areas chosen in Lisbon: Parque Quinta das Conchas and Jardim da Estrela. Both green spaces will be subject of further studies in the forthcoming years. This study employed (1) a questionnaire for measuring the user’s experience and preferences, and (2) two different tracking devices that utilise GNSS (Global Navigation Satellite Systems), in our case the GPS for satellite positioning technologies. It also presents the results of a study on the relevance of wi-fi in Lisbon’s public spaces. Even considering that the surveys in Lisbon’s green spaces are a first exercise within the work programme of CyberParks they show important outcomes. On the one hand, regarding the technologies used and their potential for research and on the other hand the findings about Lisbon’s green spaces. It should be noted that the conducted surveys and the gathered data are statistically not representative, but can be characterised as an empirical case and as a showcase, as how tourists tend to use a green space. The results shows that surveys benefit from multiple research methods and from combining insights.Este relatório apresenta, em formato condensado, os resultados de um estudo de pequena escala realizado em Lisboa durante o Seminário do Projeto CyberParks. CyberParks é uma Ação COST coordenada pela Universidade Lusófona/CeiED - Centro de Estudos Interdisciplinares em Educação e Desenvolvimento. O projeto visa a criação de uma plataforma de debate sobre a relação entre as Tecnologias de Informação e Comunicação (TIC) e a produção de espaços públicos, e da sua relevância para o desenvolvimento urbano sustentável. Os impactos dessa relação estão a ser explorados a partir de perspetivas sociais, ecológicas, tecnológicas e de desenho urbano. Na sua etapa exploratória, este estudo assenta na suposição de que os participantes do Seminário são turistas de visita a Lisboa. A partir dos dados recolhidos pelos investigadores envolvidos na ação COST, foi realizada uma análise à forma como diferentes indivíduos usam, e como poderão usar, diferentes espaços públicos verdes. Este estudo apresenta, portanto, a primeira abordagem às áreas de estudos selecionadas em Lisboa. São elas o Parque Quinta das Conchas e o Jardim da Estrela. Ambos os espaços verdes serão objeto de novos estudos nos próximos anos. Neste primeiro estudo exploratório foram empregues: (1) um questionário, para aferir a experiência de um potencial utilizador e as suas preferências, e (2) dois dispositivos diferentes de rastreamento que utilizam tecnologia GNSS (Sistemas de Navegação Global por Satélite) e, no nosso caso, o GPS para as tecnologias de posicionamento por satélite. Ele também apresenta os resultados de um estudo realizado sobre a relevância do wi-fi em espaços públicos na cidade de Lisboa. Mesmo considerando que os estudos realizados nos espaços verdes representam um primeiro exercício no âmbito do programa de trabalho do CyberParks em Lisboa, são aqui revelados resultados importantes. Por um lado, o recurso às tecnologias utilizadas e seu potencial para a investigação e, por outro lado, os resultados sobre a vivência dos espaços verdes. Deve-se notar que os dados recolhidos não são estatisticamente representativos, mas evidenciam um caso empírico de como turistas tendem a usar um espaço verde urbano. A combinação do questionário com novos métodos digitais resultou num grande ganho de conhecimento, recobrindo as áreas de estudo sob a perspetiva de um turista, para além de maiores informações sobre as potencialidades e limites da tecnologia digital como ferramenta de investigação. Os resultados mostram que a investigação no campo social pode se beneficiar da combinação de vários métodos e técnicas

A sustainable requalification of Bracciano lake waterfront in Trevignano Romano

This paper describes the first interventions carried out in accordance with the results of the three years bilateral research SoURCE (Sustainable Urban Cell) performed by CITERA (Inter department Centre for Territory, Building, Conservation and Environment) of the Sapienza University of Rome and the Department of Urban Planning and Environment of the Royal Institute of Technology of Stockholm (KTH) regarding urban redevelopment and distributed micro-generation of buildings. The location is the municipality of Trevignano Romano in the area (urban cell) of the lake waterfront aimed at the integration of all facilities that will increase the tourist accommodation of the area. The concept of the project is to utilize empty spaces, in all lake waterfronts, for the construction of public toilets and showers, introduction of electric boat and bike rental for sightseeing with charging stations and construction of an energy efficient wooden prefabricated building to be used as a general shop for tourists (closest analogue service is about 3 km). The research is included in the executive programme for the scientific and technical cooperation between the Kingdom of Sweden and the Republic of Italy, in the area defined ‘Energy and Environment: Sustainable Cities’

A Voice for the Voiceless: Peer-to-peer Mobile Phone Networks for a Community Radio Service

We propose a new application for mobile ad-hoc networks (MANETs) – community radio. We argue how MANETS help overcome important limitations in how community radio is currently operationalized. We identify critical design elements for a MANET based community radio service and propose a broad architecture for the same. We then investigate a most critical issue– the choice of the network wide broadcast protocol for the audio content. We identify desired characteristics of a community radio broadcasting service. We choose and evaluate eight popular broadcasting protocols on these characteristics, to find the protocols most suited for our application.