269 research outputs found

    Design of an E-learning system using semantic information and cloud computing technologies

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    Humanity is currently suffering from many difficult problems that threaten the life and survival of the human race. It is very easy for all mankind to be affected, directly or indirectly, by these problems. Education is a key solution for most of them. In our thesis we tried to make use of current technologies to enhance and ease the learning process. We have designed an e-learning system based on semantic information and cloud computing, in addition to many other technologies that contribute to improving the educational process and raising the level of students. The design was built after much research on useful technology, its types, and examples of actual systems that were previously discussed by other researchers. In addition to the proposed design, an algorithm was implemented to identify topics found in large textual educational resources. It was tested and proved to be efficient against other methods. The algorithm has the ability of extracting the main topics from textual learning resources, linking related resources and generating interactive dynamic knowledge graphs. This algorithm accurately and efficiently accomplishes those tasks even for bigger books. We used Wikipedia Miner, TextRank, and Gensim within our algorithm. Our algorithm‘s accuracy was evaluated against Gensim, largely improving its accuracy. Augmenting the system design with the implemented algorithm will produce many useful services for improving the learning process such as: identifying main topics of big textual learning resources automatically and connecting them to other well defined concepts from Wikipedia, enriching current learning resources with semantic information from external sources, providing student with browsable dynamic interactive knowledge graphs, and making use of learning groups to encourage students to share their learning experiences and feedback with other learners.Programa de Doctorado en Ingeniería Telemática por la Universidad Carlos III de MadridPresidente: Luis Sánchez Fernández.- Secretario: Luis de la Fuente Valentín.- Vocal: Norberto Fernández Garcí

    A review of natural language processing in contact centre automation

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    Contact centres have been highly valued by organizations for a long time. However, the COVID-19 pandemic has highlighted their critical importance in ensuring business continuity, economic activity, and quality customer support. The pandemic has led to an increase in customer inquiries related to payment extensions, cancellations, and stock inquiries, each with varying degrees of urgency. To address this challenge, organizations have taken the opportunity to re-evaluate the function of contact centres and explore innovative solutions. Next-generation platforms that incorporate machine learning techniques and natural language processing, such as self-service voice portals and chatbots, are being implemented to enhance customer service. These platforms offer robust features that equip customer agents with the necessary tools to provide exceptional customer support. Through an extensive review of existing literature, this paper aims to uncover research gaps and explore the advantages of transitioning to a contact centre that utilizes natural language solutions as the norm. Additionally, we will examine the major challenges faced by contact centre organizations and offer reco

    Metaverse. Old urban issues in new virtual cities

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    Recent years have seen the arise of some early attempts to build virtual cities, utopias or affective dystopias in an embodied Internet, which in some respects appear to be the ultimate expression of the neoliberal city paradigma (even if virtual). Although there is an extensive disciplinary literature on the relationship between planning and virtual or augmented reality linked mainly to the gaming industry, this often avoids design and value issues. The observation of some of these early experiences - Decentraland, Minecraft, Liberland Metaverse, to name a few - poses important questions and problems that are gradually becoming inescapable for designers and urban planners, and allows us to make some partial considerations on the risks and potentialities of these early virtual cities

    A distributional investigation of German verbs

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    Diese Dissertation bietet eine empirische Untersuchung deutscher Verben auf der Grundlage statistischer Beschreibungen, die aus einem großen deutschen Textkorpus gewonnen wurden. In einem kurzen Überblick über linguistische Theorien zur lexikalischen Semantik von Verben skizziere ich die Idee, dass die Verbbedeutung wesentlich von seiner Argumentstruktur (der Anzahl und Art der Argumente, die zusammen mit dem Verb auftreten) und seiner Aspektstruktur (Eigenschaften, die den zeitlichen Ablauf des vom Verb denotierten Ereignisses bestimmen) abhängt. Anschließend erstelle ich statistische Beschreibungen von Verben, die auf diesen beiden unterschiedlichen Bedeutungsfacetten basieren. Insbesondere untersuche ich verbale Subkategorisierung, Selektionspräferenzen und Aspekt. Alle diese Modellierungsstrategien werden anhand einer gemeinsamen Aufgabe, der Verbklassifikation, bewertet. Ich zeige, dass im Rahmen von maschinellem Lernen erworbene Merkmale, die verbale lexikalische Aspekte erfassen, für eine Anwendung von Vorteil sind, die Argumentstrukturen betrifft, nämlich semantische Rollenkennzeichnung. Darüber hinaus zeige ich, dass Merkmale, die die verbale Argumentstruktur erfassen, bei der Aufgabe, ein Verb nach seiner Aspektklasse zu klassifizieren, gut funktionieren. Diese Ergebnisse bestätigen, dass diese beiden Facetten der Verbbedeutung auf grundsätzliche Weise zusammenhängen.This dissertation provides an empirical investigation of German verbs conducted on the basis of statistical descriptions acquired from a large corpus of German text. In a brief overview of the linguistic theory pertaining to the lexical semantics of verbs, I outline the idea that verb meaning is composed of argument structure (the number and types of arguments that co-occur with a verb) and aspectual structure (properties describing the temporal progression of an event referenced by the verb). I then produce statistical descriptions of verbs according to these two distinct facets of meaning: In particular, I examine verbal subcategorisation, selectional preferences, and aspectual type. All three of these modelling strategies are evaluated on a common task, automatic verb classification. I demonstrate that automatically acquired features capturing verbal lexical aspect are beneficial for an application that concerns argument structure, namely semantic role labelling. Furthermore, I demonstrate that features capturing verbal argument structure perform well on the task of classifying a verb for its aspectual type. These findings suggest that these two facets of verb meaning are related in an underlying way

    24th Nordic Conference on Computational Linguistics (NoDaLiDa)

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    Transforming the Reading Experience of Scientific Documents with Polymorphism

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    Despite the opportunities created by digital reading, documents remain mostly static and mimic paper. Any improvement in the shape or form of documents has to come from authors who contend with current digital formats, workflows, and software and who impose a presentation to readers. Instead, I propose the concept of polymorphic documents which are documents that can change in form to offer better representations of the information they contain. I believe that multiple representations of the same information can help readers, and that any document can be made polymorphic, with no intervention from the original author. This thesis presents four projects investigating what information can be obtained from existing documents, how this information can be better represented, and how these representations can be generated using only the source document. To do so, I draw upon theories showing the benefit of presenting information using multiple representations; the design of interactive systems to support morphing representations; and user studies to evaluate system usability and the benefits of the new representations on reader comprehension

    Deep learning applied to computational mechanics: A comprehensive review, state of the art, and the classics

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    Three recent breakthroughs due to AI in arts and science serve as motivation: An award winning digital image, protein folding, fast matrix multiplication. Many recent developments in artificial neural networks, particularly deep learning (DL), applied and relevant to computational mechanics (solid, fluids, finite-element technology) are reviewed in detail. Both hybrid and pure machine learning (ML) methods are discussed. Hybrid methods combine traditional PDE discretizations with ML methods either (1) to help model complex nonlinear constitutive relations, (2) to nonlinearly reduce the model order for efficient simulation (turbulence), or (3) to accelerate the simulation by predicting certain components in the traditional integration methods. Here, methods (1) and (2) relied on Long-Short-Term Memory (LSTM) architecture, with method (3) relying on convolutional neural networks. Pure ML methods to solve (nonlinear) PDEs are represented by Physics-Informed Neural network (PINN) methods, which could be combined with attention mechanism to address discontinuous solutions. Both LSTM and attention architectures, together with modern and generalized classic optimizers to include stochasticity for DL networks, are extensively reviewed. Kernel machines, including Gaussian processes, are provided to sufficient depth for more advanced works such as shallow networks with infinite width. Not only addressing experts, readers are assumed familiar with computational mechanics, but not with DL, whose concepts and applications are built up from the basics, aiming at bringing first-time learners quickly to the forefront of research. History and limitations of AI are recounted and discussed, with particular attention at pointing out misstatements or misconceptions of the classics, even in well-known references. Positioning and pointing control of a large-deformable beam is given as an example.Comment: 275 pages, 158 figures. Appeared online on 2023.03.01 at CMES-Computer Modeling in Engineering & Science

    Neural Natural Language Processing for Long Texts: A Survey of the State-of-the-Art

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    The adoption of Deep Neural Networks (DNNs) has greatly benefited Natural Language Processing (NLP) during the past decade. However, the demands of long document analysis are quite different from those of shorter texts, while the ever increasing size of documents uploaded on-line renders automated understanding of long texts a critical area of research. This article has two goals: a) it overviews the relevant neural building blocks, thus serving as a short tutorial, and b) it surveys the state-of-the-art in long document NLP, mainly focusing on two central tasks: document classification and document summarization. Sentiment analysis for long texts is also covered, since it is typically treated as a particular case of document classification. Additionally, this article discusses the main challenges, issues and current solutions related to long document NLP. Finally, the relevant, publicly available, annotated datasets are presented, in order to facilitate further research.Comment: 53 pages, 2 figures, 171 citation
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