Meaningfulness and job satisfaction for health care technology workers

Health care technology workers play an increasingly important role in meeting regulatory requirements, improving patient care and containing health care costs. However, their perceptions of work and job satisfaction are lightly studied in comparison to other health care workers such as physicians or nurses. This exploratory study used heuristic inquiry to investigate the perceptions of health care technology workers with regard to their feelings of task significance, mission valence, work meaning, and job satisfaction. Nine research participants representing three not-for-profit, secular hospital systems which were selected to have variation in geographic scope and organization size were interviewed. All participants were full-time, senior professional, non-executive, employees with a minimum of five years of experience in health care technology and three years with their current employer. Thematic analysis revealed themes within four categories: organization culture, organization mission, interactions with clinicians and perceived contribution. These organizations have strong cultures in which staff members police the cultural norms. The inculcation to the culture includes helping health care technology workers connect to the organization’s mission of patient care, and these employees perceive the mission to have high valence. While these employees feel that the mission of patient care is important and valuable, they have a conflicted relationship with physicians who they perceive as resistant to the adoption of new technology. Finally, health care technology workers recognized that their work tasks may not directly impact patient care; however, they felt their contribution was meaningful, in particular when they were able to contribute their unique talents. Study conclusions and recommendations included how job rotations allowing health care technology workers to work at a care provider site provides an opportunity for health care companies to increase workers’ feelings of task significance and task identity, and therefore, job satisfaction. Contributing one’s unique gift is perceived as meaningful, and workers seek opportunities to do so. Recognizing the importance of these workers and facilitating improved interactions between health care technology workers and physicians particularly with regard to adoption of new technology is seen as critical for ensuring effective and efficient health care delivery

A Study Aiming To Determine The Effect Of Quality Of Work Life Perception Of Workers Of Tourism Sector On Their Intention Of Staying At Their Job

Quality of work life should be improved in order to keep up with the changes in the world, reduce work stress, increase efficiency and competition and benefit workers. The purpose of this study is to determine the effect of quality of work life perceptions on the intention to stay at the job. First of all, literature has been reviewed. A questionnaire has been applied on 474 participants in total who work in tourism sector. Obtained data have been analyzed with SPSS statistics software. Study’s structural validity has been proved through explanatory factor analysis. Result of the study showed presence of a positive relation between quality of work life factors and dimension of intention towards staying at the job. DOI: 10.5901/mjss.2014.v5n19p5

The Effect of Change Management on the Employee's Performance of Non-Governmental Organizations

Organizational changes are an important for organizations as they have a significant impact on the employees. Change management is an organizational process aimed at allowing employees to accept and accept changes in their current environment. Employees can express lower levels of job satisfaction when certain changes are implemented in an organization. A positive organizational culture, therefore, ensures that all changes in the organization are properly implemented, which facilitates the necessary transitions for employees. The improvement in performance has become increasingly critical for non-governmental organizations in recent years. Hence, this study aims to discuss the impact of change management on the performance of employees of NGOs

SEM Leadership Impact on Psychological Empowerment, Interorganizational Trust, and the Value Co-creation Environment

An unabating drive for continuous innovation in B2B manufacturing occurs due to global competitive pressures and shareholders demanding firm growth. Companies may emphasize partnerships and strategic alliances in this competitive environment to build value and create competitive advantage through innovation and worker ingenuity. This study investigates whether and how a combination of servant, empowering, and mindful leadership styles (SEM Leadership) influences the group culture by increasing the presence of psychological empowerment (PE), interorganizational trust (IOT), and cultivating a value co-creation context (VCC). The value co-creation process between supplier and customer is within management influence and represents a vital management lever to facilitate this required growth. The fuzzy-set Qualitative Comparative Analysis used in this investigation focuses on the conditions and outcomes in the boundary space between supplier and customer, assessing the necessity or sufficiency of SEM Leadership styles to foster an innovative culture. The research subjects are sales and procurement employees in the US steel-producing and consuming industry. The study discusses SEM leadership’s ability to psychologically empower boundary spanners who effectively cultivate and build interorganizational trust that, over time, becomes institutionalized. The main finding upholds the necessity and sufficiency of SEM Leadership for a value co-creation environment. Additionally, the research demonstrates some level of interchangeability between servant, empowering, and mindful leadership in achieving organizational results. This research suggests combining leadership styles might be better than adopting a singular style

Measurement of Mentoring Program Outcomes: A Systematic Multiple Studies Review

The purpose of this research study was to investigate how mentoring is measured and assessed in the workplace by reviewing and synthesizing qualitative, quantitative and mixed methods studies that appear in the professional literature. Mentoring programs are common practice in the workplace. The one-on-one nature of a formal mentoring program creates outcomes that benefit the protégé throughout their career in three ways: onboarding, retention at an organization, and career advancement. However, mentoring programs are expensive, both in terms of direct monetary cost and the time it takes to complete the tasks associated with mentoring, making measurement of outcomes critical for organizations. The primary question of this study was: how do organizations assess the outcomes of mentoring programs? There were three sub-questions that will provide the details to the primary question: what are the assessed outcomes of mentoring programs; what quantitative measures and scales do organizations use to assess mentoring programs; how do organizations qualitatively assess mentoring programs? The study was conducted using a systematic multiple studies review (MSR) to answer the research questions. The researcher followed the seven steps of the MSR process as outlined by Petticrew and Roberts (2006). The researcher used the systematic process to narrow an initial search result of 4,795 articles down to the final twenty which included qualitative, quantitative and mixed methods research written between 2012 and 2018 about outcomes of participants in formal mentor programs in the business environment. The key results found during this study were that organizations have measured mentor program outcomes by focusing on seven key themes: career resilience, career success, employee engagement, mutual development, personal learning, protégé satisfaction and professional exposure. Of those themes, the most measured outcome themes by quantitative methods were career success, professional exposure and personal learning. Qualitative assessment in the studies used in this MSR focused on career success and mutual development. Fifteen of the seventeen qualitative studies in this MSR measured outcomes of mentoring by survey of the protégé and/or mentor. The remaining two qualitative studies measured outcomes by extant data. Both qualitative studies assessed mentoring outcomes via interview. The mixed methods study used both interview and survey. The desired benefits and the expense of formal mentoring programs show the importance of evaluating the outcomes. This MSR shows that mentoring can be evaluated successfully using quantitative methods, especially by survey, and qualitatively, especially by interview. When determining what to evaluate, an organization needs to consider which outcomes to focus on then align their study to those specific themes, as the studies in this MSR have modeled. Rather than focusing on only the quality of the mentoring experience or satisfaction with mentoring, evaluation should focus tying the mentoring experience to outcomes like job satisfaction, level of employee engagement, and adjustment to new job environments to show the organizational impact of a formal mentor program

Work Outcomes of Occupational Health and Safety: The Role of Transformational Leadership and Public Service Motivation

Safety culture and unsafe behavior have been considered to be important factors in operational safety in various fields, including transportation systems. The study sought to analyze the relationship between occupational health and safety and employee work outcomes, the moderating role of public service motivation and employee work outcomes, and transformational leadership and employee work outcomes. A cross-sectional survey using convenience sampling technique was adopted with a sample of 300 public transport bus drivers from Takoradi Market Circle, Ghana. A five-point Likert scale integrated questionnaire was used. The study use SmartPLS software 3.2.8 to analyze the data. The study found Occupational Health and Safety to have direct positive and significant relationship with Employee Work Outcomes. Furthermore, the study found public service motivation also have positive and significant connection with Employee Work Outcomes. Also, the study found support for the relationship between Transformational Leadership and Employee Work Outcomes. Again, transformational leadership moderates the relationship occupational health and safety and employee work outcomes. In a similar fashion, public service motivation was found to moderate the relationship between occupational health and safety and employee work outcomes. It is recommended that workshops and training sessions on safety to enhance the alignment of safety practices for drivers as industrial employees responsible for transport operations. Also, employers should implement safety reward programs that enable drivers to follow good levels of health and safety. DOI: 10.7176/EJBM/14-23-06 Publication date: December 31st 202

Drivers of key performance indicators achievement and its mediating effect on salesforce intention to retain in the banking industry

Personal selling has become a core strategy of banks’ competitiveness.The key success of personal selling is the imperative role of the salesforce in delivering quality sales of banking products and services and achieving individual Key Performance Indicator (KPI). KPI is a new performance measurement adopted in modern banking. Hence, this was a maiden study to identify the drivers for KPI achievement in Malaysian banks, namely individual competencies (performance orientation, affiliate interest, job quality, commitment to work, agility, adaptive selling, planning, communication and learning) and perceived organizational factors (articulate visionary leader, high performance culture and teamwork). Malaysian banks face great challenges to retain the salesforce in sales job. Hence, this study also examined the impact of individual competencies and the organizational factors to retain the salesforce. The novelty of this study was the investigation of the mediating effects of KPI achievement on the relationship between individual competencies, organizational factors, and salesforce retention. Data was obtained through questionnaires to 190 members of the salesforce who were attached to eight domestic banks in three regions. Multiple regression results show performance orientation, agility flexibility and teamwork have significant impacts on KPI achievement. Meanwhile, performance orientation, affiliate interest, commitment to work and all organizational factors significantly influenced the salesforce’s intention to retain. The results support the Herzberg Motivation Theory that the ability to perform well and the synergy of teamwork in banks increase the salesforce’s KPI achievement and the intention to retain. The result of the hierarchical regression analysis shows that KPI achievement fully mediates the relationship between performance orientation, teamwork and intention to retain, which supports the Expectancy Theory. The findings of this study provide statistical evidence of KPI drivers and the important role of KPI and the intention to retain. The findings also indicate practical, theoretical and policy implications to relevant parties

Reported Job Satisfaction : What Does It Mean?

By reporting his satisfaction with his job or any other experience, an individual does not communicate the number of utils that he feels. Instead, he expresses his posterior preference over available alternatives conditional on acquired knowledge of the past. This new interpretation of reported job satisfaction restores the power of microeconomic theory without denying the essential role of discrepancies between one’s situation and available opportunities. Posterior human wealth discrepancies are found to be the best predictor of reported job satisfaction. Static models of relative utility and other subjective well-being assumptions are all unambiguously rejected by the data, as well as an \"economic\" model in which job satisfaction is a measure of posterior human wealth. The \"posterior choice\" model readily explains why so many people usually report themselves as happy or satisfied, why both younger and older age groups are insensitive to current earning discrepancies, and why the past weighs more heavily than the present and the future.En rapportant sa satisfaction vis-à-vis son travail ou toute autre expérience, un individu ne communique pas le nombre d’unités d’utilité qu’il ressent. Plutôt, conditionnellement à ses expériences antérieures, il exprime a posteriori sa préférence relativement à d’autres emplois ou situations alternatives. Cette nouvelle interprétation de la satisfaction révélée rend à la théorie microéconomique son pouvoir explicatif tout en reconnaissant le rôle essentiel joué par la différence entre la situation d’une personne et les opportunités. Les différences a posteriori dans la richesse humaine sont les meilleurs prédicteurs de la satisfaction révélée. Les modèles statiques de l’utilité relative et ceux d’utilité subjective sont tous rejetés par les données, de même que le modèle économique où la satisfaction de l’emploi est une mesure de la richesse humaine a posteriori. Le modèle de choix a posteriori explique pourquoi, dans les enquêtes, une grande majorité de personnes expriment leur bonheur ou leur satisfaction, pourquoi les jeunes et les vieux ne réagissent pas aux différentielles de revenus courants et pourquoi le passé joue davantage que la situation présente ou future

The improbable commitment: organizational commitment amongst South African knowledge workers

Knowledge workers, who typically enjoy global labour mobility, are considered critical to economic growth in developing countries. The purpose of this dissertation was to examine the organizational commitment of South African knowledge workers, a commitment widely considered both improbable and unobtainable. In this study, a critical review of the organizational commitment literature, to ascertain its psychometric applicability to knowledge workers in South Africa, uncovered an unsystematic and fragmented body of research that has been imperfectly integrated in previous research models. A new definition of organizational commitment is therefore developed to account for current contextual complexities and theoretical advances in commitment research (e.g. multiple foci, variable duration, and changing intensities). A mixed-method research design was used in all stages of the investigation. To establish the construct validity and practical validity of the organizational commitment construct, a multidisciplinary explanatory model was developed based on the extant literature and focus group discussions with knowledge workers. To test the proposed model, a self-administered survey questionnaire was developed. A total of 637 usable questionnaires from knowledge workers employed in the accounting and information technology occupations in both the public and private sector were analysed using a variety of statistical techniques, primarily hierarchical regression analysis and structural equation modelling. Particular care was taken that appropriate and strict statistical criteria guided the analyses. The survey results were then presented to focus groups for discussion. The results clearly evidence the widely accepted three-component structure of organizational commitment but provide new insight into the nature of the relationship between the commitment components. The veracity of a multiple foci approach is demonstrated and interaction effects between commitment bases and commitment foci are examined. The results are mixed concerning the proposed model, which required revision after the psychometric analyses. Overall, however, the results are both surprising and encouraging. Surprising given the evidence of high levels of organizational commitment amongst knowledge workers, and encouraging given the amount of variance explained in salient organizational outcomes such as turnover intentions (37%) and boosting behaviour (24%). Analysis per employment sector showed no overall effect of sector in the regression models but further analyses showed different patterns of significant antecedents amongst knowledge workers employed in the public and private sectors. The empirical findings and theoretical position of this study challenge prevailing assumptions about the organizational commitment of knowledge workers and provide refreshment to both scholars and practitioners faced with the development of new management approaches and insights

The Pacific Sentinel, November 2019

Editor: Jake Johnson Articles in this issue include: Letter from the Editor PSU Dodges Walkout on the Eve of Fall Term 5th Avenue Cinema Then and Now Goodbye Maps Collection, Hello Graduate Collaboratory Thousands of Students Ditch School to Lead Portlanders in Climate Strike Brief Thoughts on Familiar Phrases Critiquing the Critic Nothing Wrong with Apu The Importance of Media Literacy Pop Weekend 2019 (Sandy) Alex G Album Review Clairo Album Review The Signs of Beloved Celebrity Birds of PSU Funny Pagehttps://pdxscholar.library.pdx.edu/pacificsentinel/1024/thumbnail.jp