Integration of decision support systems to improve decision support performance

Decision support system (DSS) is a well-established research and development area. Traditional isolated, stand-alone DSS has been recently facing new challenges. In order to improve the performance of DSS to meet the challenges, research has been actively carried out to develop integrated decision support systems (IDSS). This paper reviews the current research efforts with regard to the development of IDSS. The focus of the paper is on the integration aspect for IDSS through multiple perspectives, and the technologies that support this integration. More than 100 papers and software systems are discussed. Current research efforts and the development status of IDSS are explained, compared and classified. In addition, future trends and challenges in integration are outlined. The paper concludes that by addressing integration, better support will be provided to decision makers, with the expectation of both better decisions and improved decision making processes

Knowledge formalization in experience feedback processes : an ontology-based approach

Because of the current trend of integration and interoperability of industrial systems, their size and complexity continue to grow making it more difficult to analyze, to understand and to solve the problems that happen in their organizations. Continuous improvement methodologies are powerful tools in order to understand and to solve problems, to control the effects of changes and finally to capitalize knowledge about changes and improvements. These tools involve suitably represent knowledge relating to the concerned system. Consequently, knowledge management (KM) is an increasingly important source of competitive advantage for organizations. Particularly, the capitalization and sharing of knowledge resulting from experience feedback are elements which play an essential role in the continuous improvement of industrial activities. In this paper, the contribution deals with semantic interoperability and relates to the structuring and the formalization of an experience feedback (EF) process aiming at transforming information or understanding gained by experience into explicit knowledge. The reuse of such knowledge has proved to have significant impact on achieving themissions of companies. However, the means of describing the knowledge objects of an experience generally remain informal. Based on an experience feedback process model and conceptual graphs, this paper takes domain ontology as a framework for the clarification of explicit knowledge and know-how, the aim of which is to get lessons learned descriptions that are significant, correct and applicable

Knowledge Based Approach to Support Innovation Processes in Small and Medium Sized Manufacturing Enterprises

Knowledge plays a key role in the management of innovation processes in the organisation. A large number of efforts have been made to support the innovation processes by academics and practitioners in the field of Innovation and Knowledge Management. As a result, there are several methods and approaches now available for companies to manage their innovation knowledge more effectively. However, the aspects of knowledge identification, storage and utilisation to support innovation processes has not been researched extensively. In addition, it is argued that the existing methods and approaches which were originally developed and implemented in large organisations do not meet the special requirements of Small and Medium Sized Enterprises (SMEs). Therefore, there is a need for more research to investigate what information and knowledge sources are being used, how these sources are stored and when they are utilised in the innovation process in SMEs. This thesis inspects the above mentioned issues in greater depth by conducting a series of case studies of the innovation processes in SMEs. The research has been specifically focused on the needs of SMEs in the manufacturing sector and has studied product, process and service innovation. This research programme commenced with a thorough study of the current literature associated with Innovation, Innovation Models, Knowledge Management, Quality Circle Programme and Learning Organisation. The second stage of this research has utilised the findings from the literature review to develop a novel research framework to examine current innovation and knowledge management practices in use within manufacturing SMEs. The programme applied primary research methods to validate the knowledge gained from the secondary research. The UK based manufacturing SMEs were used as test beds to investigate and understand their innovation practices, tools and procedures applied in their innovation processes; and to gather responses to key research questions. In the third stage, the results from the previous stages were utilised to develop a novel knowledge-based innovation framework that implements a new methodology for the adoption of innovation processes in manufacturing SMEs. The construction of the novel innovation framework has been based on individual practices found in traditional problem-solving approaches such as the Quality Circle Programme, combined with a selected group of practices obtained from different management processes such as Knowledge Management and team learning and sharing practices such as Learning Organisation. The fourth stage implemented the proposed framework as a software tool that can be used to support innovation processes. In the final stage, the thesis was concluded with the validation of the proposed knowledge toolset, discussion on the validation results and the application of the toolset to support innovation processes in manufacturing SMEs

A review of approaches to solving the problem of BIM search: towards intelligence-assisted design

Due to the growing adoption of BIM and the rising popularity of cloud computing, BIM models are increasingly stored in central cloud repositories or Common Data Environments. Effective management and exploitation of these models creates the requirement for BIM retrieval systems. Thus far, the BIM industry has utilized general-purpose, text-based search techniques that operate on BIM metadata. This paper highlights the need for a domain-specific BIM search engine and reviews various approaches to address the problem of BIM search. Three main approaches were identified as context-, geometry-, and content-based BIM retrieval. For a comprehensive BIM retrieval system, all three approaches need to be utilized. Literature about geometry- and content-based retrieval was scarce, and about context-based retrieval was almost non-existent. Context-based retrieval is a special approach that is relevant here due to the project-based and goal-oriented nature of architectural design and needs support from stakeholders in the AECO industry

Information Systems and Healthcare XXXIV: Clinical Knowledge Management Systems—Literature Review and Research Issues for Information Systems

Knowledge Management (KM) has emerged as a possible solution to many of the challenges facing U.S. and international healthcare systems. These challenges include concerns regarding the safety and quality of patient care, critical inefficiency, disparate technologies and information standards, rapidly rising costs and clinical information overload. In this paper, we focus on clinical knowledge management systems (CKMS) research. The objectives of the paper are to evaluate the current state of knowledge management systems diffusion in the clinical setting, assess the present status and focus of CKMS research efforts, and identify research gaps and opportunities for future work across the medical informatics and information systems disciplines. The study analyzes the literature along two dimensions: (1) the knowledge management processes of creation, capture, transfer, and application, and (2) the clinical processes of diagnosis, treatment, monitoring and prognosis. The study reveals that the vast majority of CKMS research has been conducted by the medical and health informatics communities. Information systems (IS) researchers have played a limited role in past CKMS research. Overall, the results indicate that there is considerable potential for IS researchers to contribute their expertise to the improvement of clinical process through technology-based KM approaches

Service discovery and composition : PreDiCtS approach

The proliferation of Web Services is fostering the need for service-discovery and composition tools to provide more personalisation during the service retrieval process. In this paper, we describe the motivating details behind PreDiCtS, a framework for personalised service-retrieval. In our approach we consider that similar service composition problems can be tackled in a similar manner by reusing and adapting past composition best practices or templates. The proposed retrieval process uses a mixed- initiative technique based on Conversational Case-Based Reasoning (CCBR), that provides i) for a clearer identification of the user’s service requirements and ii) based on these requirements, finds suitable service templates that satisfy the user’s goal. We discuss how retrieval can vary through the use of different CCBR algorithms and how adaptation can be performed over the retrieved templates thus providing the personalisation feature in PreDiCtS.peer-reviewe

A viewpoint-based case-based reasoning approach utilising an enterprise architecture ontology for experience management

The accessibility of project knowledge obtained from experiences is an important and crucial issue in enterprises. This information need about project knowledge can be different from one person to another depending on the different roles he or she has. Therefore, a new ontology-based case-based reasoning (OBCBR) approach that utilises an enterprise ontology is introduced in this article to improve the accessibility of this project knowledge. Utilising an enterprise ontology improves the case-based reasoning (CBR) system through the systematic inclusion of enterprisespecific knowledge. This enterprise-specific knowledge is captured using the overall structure given by the enterprise ontology named ArchiMEO, which is a partial ontological realisation of the enterprise architecture framework (EAF) ArchiMate. This ontological representation, containing historical cases and specific enterprise domain knowledge, is applied in a new OBCBR approach. To support the different information needs of different stakeholders, this OBCBR approach has been built in such a way that different views, viewpoints, concerns and stakeholders can be considered. This is realised using a case viewpoint model derived from the ISO/IEC/IEEE 42010 standard. The introduced approach was implemented as a demonstrator and evaluated using an application case that has been elicited from a business partner in the Swiss research project.This work was supported in part by the Commission for Technology and Innovation (CTI) of the Swiss Confederation under Grant 14575.1 PFES-ES and the ELO Digital Office CH AG.http://www.tandfonline.com/loi/teis202018-04-30hb2017Information Scienc

CBR and MBR techniques: review for an application in the emergencies domain

The purpose of this document is to provide an in-depth analysis of current reasoning engine practice and the integration strategies of Case Based Reasoning and Model Based Reasoning that will be used in the design and development of the RIMSAT system. RIMSAT (Remote Intelligent Management Support and Training) is a European Commission funded project designed to: a.. Provide an innovative, 'intelligent', knowledge based solution aimed at improving the quality of critical decisions b.. Enhance the competencies and responsiveness of individuals and organisations involved in highly complex, safety critical incidents - irrespective of their location. In other words, RIMSAT aims to design and implement a decision support system that using Case Base Reasoning as well as Model Base Reasoning technology is applied in the management of emergency situations. This document is part of a deliverable for RIMSAT project, and although it has been done in close contact with the requirements of the project, it provides an overview wide enough for providing a state of the art in integration strategies between CBR and MBR technologies.Postprint (published version