The contribution of data mining to information science

The information explosion is a serious challenge for current information institutions. On the other hand, data mining, which is the search for valuable information in large volumes of data, is one of the solutions to face this challenge. In the past several years, data mining has made a significant contribution to the field of information science. This paper examines the impact of data mining by reviewing existing applications, including personalized environments, electronic commerce, and search engines. For these three types of application, how data mining can enhance their functions is discussed. The reader of this paper is expected to get an overview of the state of the art research associated with these applications. Furthermore, we identify the limitations of current work and raise several directions for future research

Considering the User in the Wireless World

The near future promises significant advances in communication capabilities, but one of the keys to success is the capability understanding of the people with regards to its value and usage. In considering the role of the user in the wireless world of the future, the Human Perspective Working Group (WG1) of the Wireless World Research Forum has gathered input and developed positions in four important areas: methods, processes, and best practices for user-centered research and design; reference frameworks for modeling user needs within the context of wireless systems; user scenario creation and analysis; and user interaction technologies. This article provides an overview of WG1's work in these areas that are critical to ensuring that the future wireless world meets and exceeds the expectations of people in the coming decades

An engineering approach to business model experimentation – an online investment research startup case study

Every organization needs a viable business model. Strikingly, most of current literature is focused on business model design, whereas there is almost no attention for business model validation and implementation and related business model experimentation. The goal of the research as described in this paper is to develop a business model engineering tool for supporting business model management as a continuous design, validation and implementation cycle. The tool is applied to an online investment research startup in roll out and market phase. This paper describes the research as performed in a case study setting by focusing on the design, implementation and evaluation of the business model engineering tool. We also analyze the actual implementation and usage of the business model tool by the online investment research startup by focusing on the most critical actions related to actual business model implementation – i.e. actions with so-called ‘Lollapalooza tendencies’

A Study on Sentiment Analysis on Airline Quality Services: A Conceptual Paper

Airline quality service is crucial for airlines to remain competitive in the industry. The quality of the services of these airlines must meet customer satisfaction and other aspects of the overall service experience. The levels of service quality in an airline service may impact satisfaction and loyalty which may influence customer sentiment. Concerning the importance of airline quality service, customer sentiment towards the service must be investigated and one of the ways to analyze it is by using sentiment analysis. Sentiment analysis is the chosen tool nowadays to analyze comments or reviews made on these services, which may be positive, negative, or neutral. Using sentiment analysis, will not only help potential customers to view the overall sentiment portrayed, but organizations can also use the findings to improve their organization to be more competitive. Thus, this paper will focus on reviewing several recent works related to sentiment analysis as a tool for assisting organizations in assessing the quality of services in the airline industry. As a result, a new framework for assessing the quality of service for the organizations, especially the airline company will be proposed

An Information System Design for Organizational Creativity Support

The aim of this paper is to explore the issue of organizational creativity support and to propose a conceptual framework for the design of an organizational creativity support system. In order to achieve the research goal, the logic of the discourse is as follows. At the start, a critical review of the relevant literature is conducted to identify the issue of computer organizational creativity support. Next, a multi-agent approach is described as a foundation for the design of the organizational creativity support system. Then, a comprehensive framework for the design of information systems to support organizational creativity is proposed. Finally, the idea of organizational creativity support system based on different intelligent agents is discussed. In conclusion, theoretical contributions and practical implications of the study are presented

Business models rethought: applying the heuristic methods of Altshuller and Osborn to improve an organization's fitness in a variable environment

Business model (BM) is a universally applicable framework for analyzing an organization’s entire spectrum of activities, from cost structure, revenue streams, to human resources and organizational culture, client networks, collaborators and the essence of what the organization offers, i.e. the customer value proposition. To facilitate an efficient process of re-inventing or re-conceptualizing the BM, we have applied two heuristic tools: Altshuller’s 40 inventive principles and Osborn’s seven SCAMPER questions, which were developed initially for applications in engineering and marketing, respectively. We show examples of how each module of a BM can be modified in a creative and, sometimes, counterintuitive way, thus leading to the improvement of the organization’s functioning in an uncertain and fluctuating business environment.Model biznesowy (BM) jest powszechnie stosowanym schematem służącym do analizy pełnego spektrum działań organizacji, od struktury kosztów, źródeł dochodów, poprzez zasoby ludzkie i kulturę organizacyjną, sieci i relacje z klientami i partnerami biznesowymi, o sedna tego, co oferuje organizacja, czyli wartości oferowanej klientowi. Aby ułatwić proces efektywnej reinwencji lub re-konceptualizacji BM, stosujemy dwa narzędzia heurystyczne: 40 zasad wynalazczych Altshullera oraz 7 pytań Osborna (SCAMPER), które pierwotnie zostały opracowane dla zastosowań, odpowiednio, w inżynierii i marketingu. Pokazujemy przykłady, jak każdy moduł BM może być modyfikowany w sposób twórczy, a czasami wręcz nieoczekiwanie odkrywczy, prowadząc tym samym do poprawy funkcjonowania organizacji w niepewnym i zmieniającym się otoczeniu biznesowym

Strategic innovation through innovative services and business models supported in electronic platforms

Strategic innovation means the design of new business models that seek to reach new customers, to offer new products or services or to find new ways of make business. For Anderson and Markides (2006) strategic innovation is about discovering a new WHO, a new WHAT and a new HOW. An enabler of strategic innovation has been the development and diffusion of information and communication technologies. In this paper, ten selected case studies of innovative services and business models supported in electronic platforms are presented and discussed. They represent new opportunities for business model design and open innovation processes. These business models were analyzed through the business model canvas framework and in terms of strategic innovation. The findings and a set of hypothesis are presented and discussed at the end of the paper

Interdependencies between Business Model Components – A Literature Analysis

The growing commercial use of modern information and communication technology with the simultaneous transition of traditional to digital businesses led to the realization of many innovative business ideas forming a new digital competitive landscape. As an appropriate means to analyze this new competitive landscape, the business model concept has prevailed in research and business practice for almost two decades. To describe business models, they are typically broken down into single business model components. Recent business model research criticizes a lack of knowledge of the structural relations between them. Without knowledge of their internal behavior, it is difficult to transform and innovate them in a successful manner. Thus, this paper tackles this research gap by conducting a comprehensive analysis of business model literature with the objective of discovering structural relations between business model components and mapping them on a unifying business model component framework which was developed prior to this study