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    Knowledge formalization in experience feedback processes : an ontology-based approach

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    Because of the current trend of integration and interoperability of industrial systems, their size and complexity continue to grow making it more difficult to analyze, to understand and to solve the problems that happen in their organizations. Continuous improvement methodologies are powerful tools in order to understand and to solve problems, to control the effects of changes and finally to capitalize knowledge about changes and improvements. These tools involve suitably represent knowledge relating to the concerned system. Consequently, knowledge management (KM) is an increasingly important source of competitive advantage for organizations. Particularly, the capitalization and sharing of knowledge resulting from experience feedback are elements which play an essential role in the continuous improvement of industrial activities. In this paper, the contribution deals with semantic interoperability and relates to the structuring and the formalization of an experience feedback (EF) process aiming at transforming information or understanding gained by experience into explicit knowledge. The reuse of such knowledge has proved to have significant impact on achieving themissions of companies. However, the means of describing the knowledge objects of an experience generally remain informal. Based on an experience feedback process model and conceptual graphs, this paper takes domain ontology as a framework for the clarification of explicit knowledge and know-how, the aim of which is to get lessons learned descriptions that are significant, correct and applicable

    How Controlled English can Improve Semantic Wikis

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    The motivation of semantic wikis is to make acquisition, maintenance, and mining of formal knowledge simpler, faster, and more flexible. However, most existing semantic wikis have a very technical interface and are restricted to a relatively low level of expressivity. In this paper, we explain how AceWiki uses controlled English - concretely Attempto Controlled English (ACE) - to provide a natural and intuitive interface while supporting a high degree of expressivity. We introduce recent improvements of the AceWiki system and user studies that indicate that AceWiki is usable and useful
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