Measuring Youth Program Quality: A Guide to Assessment Tools

Thanks to growing interest in the subject of youth program quality, many tools are now available to help organizations and systems assess and improve quality. Given the size and diversity of the youth-serving sector, it is unrealistic to expect that any one tool or process will fit all programs or circumstances. This report compares the purpose, history, structure, methodology, content and technical properties of nine different program observation tools

Rational and Coalition Models of Job Evaluation: Do More Powerful University Departments Have an Advantage?

Job evaluation research has, to date, focused on the individual as the unit of analysis. After approximately 50 years of study, evidence on the basic assumptions supporting job evaluation is still inconclusive. This study expands the research by employing organizational theory to the topic and studying job evaluation at the group level. Prior work on rational and coalition models of resource allocation is used to develop hypotheses that are tested with six years of job evaluation data from a university. The results support the coalition model and the conclusion that departmental power can affect job evaluation outcomes

A relational view of Psychological Empowerment and Sense of Community in academic contexts: a preliminary study

Scholars need to pay attention to understand the factors that shape the interactions between individuals and social groups. Constructs like Psychological Sense of Community (PSoC) and Psychological Empowerment (PE) are powerful constructs used to evaluate the antecedents and the consequences of individual attachment to social settings. In parallel, recent advances in network analysis show that the position occupied within whole networks and ego-centric networks are relational factors that affect the subjective perception of membership to social groups. Studies that are conducted in organizational and community settings show strong associations between PSoC and PE. However, these connections have rarely been evaluated within natural settings such as the classroom context. On the other hand, although the theoretic basis of PSoC and PE claims that both processes are formed in a relational way, there are few studies that empirically evaluate the effects of social connectedness on the emergence of PSoC—referred to the classroom—and PE referred to academic-task development. The aim of this research is to determine the effects that the position occupied in formal and informal exchange networks induce on PSoC and PE dimensions. Sixty-four students enrolled in a master degree program (women = 68.8%, Mean age = 26.09, SD = 3.88) participated in this cross-sectional study. Multivariate analyses and network analyses were performed to test the hypotheses under study. The main research finding is that PSoC and PE are synergistic constructs that mutually shape to each other. In relational terms, by sending several nominations in informal networks, it is possible to generate notable impacts on some PSoC dimensions, while receipt of a wide number of nominations in formal contact networks is associated with high levels of PE. In addition, individuals who present high levels of PE are located in the core of formal exchange networks. These results are discussed in order to design actions to increase PSoC and PE in postgraduate academic settings

Research and Applications of the Processes of Performance Appraisal: A Bibliography of Recent Literature, 1981-1989

[Excerpt] There have been several recent reviews of different subtopics within the general performance appraisal literature. The reader of these reviews will find, however, that the accompanying citations may be of limited utility for one or more reasons. For example, the reference sections of these reviews are usually composed of citations which support a specific theory or practical approach to the evaluation of human performance. Consequently, the citation lists for these reviews are, as they must be, highly selective and do not include works that may have only a peripheral relationship to a given reviewer\u27s target concerns. Another problem is that the citations are out of date. That is, review articles frequently contain many citations that are fifteen or more years old. The generation of new studies and knowledge in this field occurs very rapidly. This creates a need for additional reference information solely devoted to identifying the wealth of new research, ideas, and writing that is changing the field

Classification of Performance and Quality Indicators in Manufacturing

A critical aspect in operations management is to represent the firm goals properly. This is usually done by translating the organisational results and objectives in ‘performance measurements'. The scientific literature shows many applications in different fields such as quality, production, logistics, marketing, etc. Nevertheless, a general theory formalising basic and application concepts is still lacking. This paper shows a classification of ‘performance indicators' in manufacturing, providing a mathematical structure to the concept of ‘indicator'. This approach is based on the formalism of the Representation Theory. All the mentioned concepts are explained and discussed through practical example

Learning, Arts, and the Brain: The Dana Consortium Report on Arts and Cognition

Reports findings from multiple neuroscientific studies on the impact of arts training on the enhancement of other cognitive capacities, such as reading acquisition, sequence learning, geometrical reasoning, and memory

Towards Validating Risk Indicators Based on Measurement Theory (Extended version)

Due to the lack of quantitative information and for cost-efficiency, most risk assessment methods use partially ordered values (e.g. high, medium, low) as risk indicators. In practice it is common to validate risk indicators by asking stakeholders whether they make sense. This way of validation is subjective, thus error prone. If the metrics are wrong (not meaningful), then they may lead system owners to distribute security investments inefficiently. For instance, in an extended enterprise this may mean over investing in service level agreements or obtaining a contract that provides a lower security level than the system requires. Therefore, when validating risk assessment methods it is important to validate the meaningfulness of the risk indicators that they use. In this paper we investigate how to validate the meaningfulness of risk indicators based on measurement theory. Furthermore, to analyze the applicability of the measurement theory to risk indicators, we analyze the indicators used by a risk assessment method specially developed for assessing confidentiality risks in networks of organizations

An evaluation methodology for ergonomic design of electronic consumer products based on fuzzy axiomatic design

This article is posted with permission of OCP Science imprint. Copyright @ 2008 Old City Publishing Group.The development life cycle of software and electronic products has been shortened by the growth of rapid prototyping techniques. The evaluation of electronic consumer products should consider hardware and software as well as the ergonomic usability, emotional appeal and aesthetic integrity of the design. This research follows a systematic approach to develop an evaluation methodology for electronic mobile products on ergonomic design. The proposed methodology is based on fuzzy multi attribute decision making and fuzzy axiomatic design realized in three steps; determination of ergonomic attributes for electronic consumer products, determination of a representative set of alternatives, and selection of the best alternative in terms of ergonomic design by utilizing fuzzy axiomatic design. A case study is also provided to support the proposed methodology

Satisfaction issues in the reinstatement of flood damaged domestic property

The frequency of flooding is forecast to increase in the UK, as is the number of properties at risk of flooding. Following major floods in England and Wales in recent years, questions have been raised concerning the quality of service received by insured homeowners during the repair of their properties. At present there is little existing research that evaluates homeowners' perceptions and their levels of satisfaction with respect to the performance of their insurers, repair and restoration companies and loss adjusters during flood damage reinstatement claims. As part of a wider investigation, a review is presented of issues relating to satisfaction and service quality. A proposed approach is put forward for measuring satisfaction of insured homeowners in flood claims. Knowledge of the determinants of insured homeowners' satisfaction in flood damage repair works would be beneficial to all stakeholders involved in the claim chain and should lead to an improved service for homeowners