Man-machine interface analysis of the flight design system

The objective of the current effort was to perform a broad analysis of the human factors issues involved in the design of the Flight Design System (FDS). The analysis was intended to include characteristics of the system itself, such as: (1) basic structure and functional capabilities of FDS; (2) user backgrounds, capabilities, and possible modes of use; (3) FDS interactive dialogue, problem solving aids; (4) system data management capabilities; and to include, as well, such system related matters as: (1) flight design team structure; (2) roles of technicians; (3) user training; and (4) methods of evaluating system performance. Wherever possible, specific recommendations are made. In other cases, the issues which seem most important are identified. In some cases, additional analyses or experiments which might provide resolution are suggested

Human factors issues associated with the use of speech technology in the cockpit

The human factors issues associated with the use of voice technology in the cockpit are summarized. The formulation of the LHX avionics suite is described and the allocation of tasks to voice in the cockpit is discussed. State-of-the-art speech recognition technology is reviewed. Finally, a questionnaire designed to tap pilot opinions concerning the allocation of tasks to voice input and output in the cockpit is presented. This questionnaire was designed to be administered to operational AH-1G Cobra gunship pilots. Half of the questionnaire deals specifically with the AH-1G cockpit and the types of tasks pilots would like to have performed by voice in this existing rotorcraft. The remaining portion of the questionnaire deals with an undefined rotorcraft of the future and is aimed at determining what types of tasks these pilots would like to have performed by voice technology if anything was possible, i.e. if there were no technological constraints

Towards a tool for the subjective assessment of speech system interfaces (SASSI)

Applications of speech recognition are now widespread, but user-centred evaluation methods are necessary to ensure their success. Objective evaluation techniques are fairly well established, but previous subjective techniques have been unstructured and unproven. This paper reports on the first stage of the development of a questionnaire measure for the Subjective Assessment of Speech System Interfaces (SASSI). The aim of the research programme is to produce a valid, reliable and sensitive measure of users' subjective experiences with speech recognition systems. Such a technique could make an important contribution to theory and practice in the design and evaluation of speech recognition systems according to best human factors practice. A prototype questionnaire was designed, based on established measures for evaluating the usability of other kinds of user interface, and on a review of the research literature into speech system design. This consisted of 50 statements with which respondents rated their level of agreement. The questionnaire was given to users of four different speech applications, and Exploratory Factor Analysis of 214 completed questionnaires was conducted. This suggested the presence of six main factors in users' perceptions of speech systems: System Response Accuracy, Likeability, Cognitive Demand, Annoyance, Habitability and Speed. The six factors have face validity, and a reasonable level of statistical reliability. The findings form a userful theoretical and practical basis for the subjective evaluation of any speech recognition interface. However, further work is recommended, to establish the validity and sensitivity of the approach, before a final tool can be produced which warrants general use

Application of expert systems in project management decision aiding

The feasibility of developing an expert systems-based project management decision aid to enhance the performance of NASA project managers was assessed. The research effort included extensive literature reviews in the areas of project management, project management decision aiding, expert systems technology, and human-computer interface engineering. Literature reviews were augmented by focused interviews with NASA managers. Time estimation for project scheduling was identified as the target activity for decision augmentation, and a design was developed for an Integrated NASA System for Intelligent Time Estimation (INSITE). The proposed INSITE design was judged feasible with a low level of risk. A partial proof-of-concept experiment was performed and was successful. Specific conclusions drawn from the research and analyses are included. The INSITE concept is potentially applicable in any management sphere, commercial or government, where time estimation is required for project scheduling. As project scheduling is a nearly universal management activity, the range of possibilities is considerable. The INSITE concept also holds potential for enhancing other management tasks, especially in areas such as cost estimation, where estimation-by-analogy is already a proven method

A methodology for the design and evaluation of user interfaces for interactive information systems

The definition of proposed research addressing the development and validation of a methodology for the design and evaluation of user interfaces for interactive information systems is given. The major objectives of this research are: the development of a comprehensive, objective, and generalizable methodology for the design and evaluation of user interfaces for information systems; the development of equations and/or analytical models to characterize user behavior and the performance of a designed interface; the design of a prototype system for the development and administration of user interfaces; and the design and use of controlled experiments to support the research and test/validate the proposed methodology. The proposed design methodology views the user interface as a virtual machine composed of three layers: an interactive layer, a dialogue manager layer, and an application interface layer. A command language model of user system interactions is presented because of its inherent simplicity and structured approach based on interaction events. All interaction events have a common structure based on common generic elements necessary for a successful dialogue. It is shown that, using this model, various types of interfaces could be designed and implemented to accommodate various categories of users. The implementation methodology is discussed in terms of how to store and organize the information

Generic dialogue modeling for multi-application dialogue systems

We present a novel approach to developing interfaces for multi-application dialogue systems. The targeted interfaces allow transparent switching between a large number of applications within one system. The approach, based on the Rapid Dialogue Prototyping Methodology (RDPM) and the Vector Space model techniques from Information Retrieval, is composed of three main steps: (1) producing finalized dia logue models for applications using the RDPM, (2) designing an application interaction hierarchy, and (3) navigating between the applications based on the user's application of interest

Design and implementation of a user-oriented speech recognition interface: the synergy of technology and human factors

The design and implementation of a user-oriented speech recognition interface are described. The interface enables the use of speech recognition in so-called interactive voice response systems which can be accessed via a telephone connection. In the design of the interface a synergy of technology and human factors is achieved. This synergy is very important for making speech interfaces a natural and acceptable form of human-machine interaction. Important concepts such as interfaces, human factors and speech recognition are discussed. Additionally, an indication is given as to how the synergy of human factors and technology can be realised by a sketch of the interface's implementation. An explanation is also provided of how the interface might be integrated in different applications fruitfully

Human Factors Considerations in System Design

Human factors considerations in systems design was examined. Human factors in automated command and control, in the efficiency of the human computer interface and system effectiveness are outlined. The following topics are discussed: human factors aspects of control room design; design of interactive systems; human computer dialogue, interaction tasks and techniques; guidelines on ergonomic aspects of control rooms and highly automated environments; system engineering for control by humans; conceptual models of information processing; information display and interaction in real time environments

Feasibility study of an Integrated Program for Aerospace vehicle Design (IPAD). Volume 1B: Concise review

Reports on the design process, support of the design process, IPAD System design catalog of IPAD technical program elements, IPAD System development and operation, and IPAD benefits and impact are concisely reviewed. The approach used to define the design is described. Major activities performed during the product development cycle are identified. The computer system requirements necessary to support the design process are given as computational requirements of the host system, technical program elements and system features. The IPAD computer system design is presented as concepts, a functional description and an organizational diagram of its major components. The cost and schedules and a three phase plan for IPAD implementation are presented. The benefits and impact of IPAD technology are discussed