Risk Management Capability Maturity and Performance of Complex Product and System (CoPS) Projects with an Asian Perspective

Complex Products and Systems (CoPS) are high value, technology and engineering-intensive capital goods. The motivation of this study is the persistent high failure rate of CoPS projects, Asian CoPS provider’s weak capability and lack of specific research on CoPS risk management. This paper evaluates risk management maturity level of CoPS projects against a general CoPS risk management capability maturity model (RM-CMM) developed by the authors. An Asian based survey was conducted to investigate the value of RM to project performance, and Asian (non-Japanese) CoPS implementers’ perceived application of RM practices, their strengths and weaknesses. The survey result shows that higher RM maturity level leads to higher CoPS project performance. It also shows project complexity and uncertainty moderates the relationship between some RM practices and project performance, which implies that a contingency approach should be adopted to manage CoPS risks effectively. In addition, it shows that Asian CoPS implementers are weak in RM process and there are also rooms for improvement in the softer aspects of organizational capabilities and robustness

THE IMPACT OF NATIONAL CULTURE ON BUSINESS INTELLIGENCE MATURITY MODELS

Maturity level modeling has been a well-established and important stream of IS research. Maturity models have played a significant role in guiding organizational process improvements in many areas. It is therefore surprising that maturity model design and development methodologies have not yet been scrutinized from cross-cultural and international perspectives. In this research, we have prescribed a rigorous approach to identifying, validating and calibrating maturity models constructs for cross-cultural application. We have employed this new methodology in the context of widely accepted business intelligence maturity model that has been initially developed in Germany. Our current effort involves following our proposed methodology to target and calibrate those nationally specific model components that need modification and calibration for application in the US. We report on our progress, and we discuss implications in terms of both findings relevant to culture in IS research, maturity model methodology research and BI maturity model research

Maturity Models in Information Systems Research: Literature Search and Analysis

This article collects and analyzes seventy-six maturity model articles that have been published in leading Information Systems (IS) journals and conference proceedings during the past fifteen years. We study the IS literature on maturity models from three different perspectives: a research perspective, which is particularly relevant for scholars who are interested in the design and adoption of maturity models; a publication perspective, which reflects the interests of authors and reviewers of maturity model articles; and a practitioner’s perspective, which is especially relevant for maturity model users and consultants. The results are interesting in several respects. From the research perspective, the Capability Maturity Model (CMM) is the most dominant foundation of past IS research on maturity models. In contrast, theories on the design and adoption of maturity models are distinctly rare in our sample. The publication outlets that are considered feature quantitative and qualitative empirical research alike, but―with a decreasing number―purely conceptual research as well. Of late, past maturity model research can mainly be located in the area of IT and organizations, while the formerly very popular domain of IS development is of less interest today. As for the publication perspective, we find that the level of publication activity in the field has generally been increasing over the last fifteen years, with North American and European researchers dominating the academic discussion. Finally, with regard to the practitioner’s perspective, we compile advice on the practical application of maturity models from a critical analysis of the literature. It is hoped that the results can stimulate and guide future research in the field and inform the development and usage of theoretically sound maturity models in practice

Developing strategic information system planning model in Libya organisations

This quantitative research study investigated the impact of organisational context on the process and success of strategic IS planning (SISP) in post-implementation information systems in Libyan organisations. A set of direct and indirect relationships were investigated in the research model. The organisational context presented as a contingent situational variable mediated by SISP process and predicted by SISP success (the criterion variable). The causality of the relationship set was developed from the contingency theory of information systems and supported by fit models in strategic management research. The study deployed multivariate analysis represented in the structural equation modelling (SEM) to develop robust construct measurements and analyse data collected from executives responsible for information systems planning in both public and private Libyan organisations. Multi-dimensional multi-items constructs were used in the path analysis model after they were extensively validated. The path analysis model represented as mediation model, where hypothesise suggest that SISP context has an impact SISP success, through the influence of the SISP process. In the model, four dimensions of the SISP context construct were found to have a significant impact on SISP success directly and indirectly through the SISP process. Two of these dimensions are components of the leadership orientation construct, namely “Creative and Controlling” leadership. The other two dimensions are “Organisation centralisation structure and the Riskiness of organisation strategies”. The environmental uncertainty and planning resource constructs were found to have no impact on SISP success in Libyan organisations. Furthermore, this study validated six out of seven dimensions of SISP process construct measurement; only five exhibited acceptable fit level in the path analysis model and all were affected by the SISP context. However, just three out of five SISP process constructs had an impact on SISP success namely “Comprehensiveness, Focus and Intuition planning process”. Different SISP processes were associated with different levels of SISP success, “Intuition” was the most effective SISP process approach. The second most effective SISP process approach was the “Focus on innovation”, followed by “Limited comprehensiveness”. The SISP success measured by the fulfilment of key objectives that has three measurements constructs namely “Analysis, Alignment, and Cooperation”. The research suggest that under the effect of organisation context the most successful SISP produced by (CIO, CEO, or top executives) who rely less on personal judgment, focus more on innovation rather than control and limit their comprehensiveness of information systems planning process

CESSDA SaW Deliverable D4.6 - Report on Sustainability Model of Development Support Services

CESSDA Service Providers are obligated to provide support to member countries where the national infrastructures are immature and/or fragile. This report proposes a model for sustainably providing support services to aid the development throughout the CESSDA Service Provider community and to aspiring members. Development support is categorised into long-term services and discrete activities, and the scope and scale of the demand for support were analysed. Towards the sustainability of development support services, we examined the financial models that may be deployed, possible external sources of funding, how to support knowledge about the services and activities that are available, and how needs should be assessed

Facing disruptive technologies: aligning purchasing maturity to contingencies

Purpose This paper aims to explore how purchasing could respond to disruptive technologies by examining the assumptions underlying purchasing strategic alignment and purchasing maturity through a contingency lens. Design/methodology/approach This study uses a systematic review across purchasing maturity and purchasing strategic alignment literature. This is supplemented with exploratory case studies to include practitioners’ views. Findings This research demonstrates that neither purchasing maturity nor purchasing strategic alignment are suitable approaches to respond to disruptive technologies. Purchasing maturity does not allow purchasing managers to select relevant practices. It also shows no consideration of any contingencies, which practitioners highlight as important for the selection of practices. Purchasing strategic alignment includes the company strategy as a contingency but does not provide any practices to choose from. It does not include any other contextual contingencies considered important by practitioners. The findings indicate that linking the two research streams may provide a more suitable approach to responding to disruptive technologies. Research limitations/implications This research demonstrates the requirement to develop a new approach to responding to disruptive technologies, by linking purchasing maturity and purchasing strategic alignment to contextual contingencies. This is a currently unexplored approach in academic literature, which refutes the generally accepted premise that higher maturity unilaterally supports a better positioning towards technological disruption. This research also highlights a requirement for practitioners to shift their approach to “best practices”. Originality/value This is the first research to systematically review the relationships between purchasing maturity and purchasing strategic alignment. It adds to contingency theory by suggesting that purchasing maturity models can support the achievement of strategic alignment. Also, future research directions are suggested to explore these relationships

Relationship between quality management practices, performance and maturity quality management, a contingency approach

Quality management is a key element in organizations to improve operational performance, product quality and organizational performance, but despite extensive research, it is still necessary to determine which quality management practices are most important or can generate the greatest benefits in organizations. Likewise, evidence has been found which concludes that not all implementations of quality management systems generate positive effects, so it is necessary to introduce contingent variables in the studies that allow understanding the different situations and thus define which variables are more relevant according to the contingency studied. Sfreddo, Vieira, Vidor, and Santos (2018) and Sousa and Voss (2002) propose to include the variable of quality maturity level as a contingency variable in order to determine which quality management practices are more relevant according to their maturity level. In this study, a multidimensional study of quality management practices and their relationship to the operational performance of organizations was carried out, taking the quality management maturity level as a contingent variable. The result of the evaluation of the level of maturity as a contingency variable has demonstrated that the effects of benefits in the operative performance are presented in the levels of high maturity, in changes in the levels below these do not present a significant relation. It was also demonstrated in the study the importance of working in the QM practices infrastructure to allow the development of QM core practices since these are the ones that finally impact on the operational performance.La gestión de la calidad es un elemento clave en las organizaciones que permite mejorar el rendimiento operativo, la calidad de los productos y el rendimiento de la organización, pero a pesar de que se han realizado amplias investigaciones, todavía es necesario determinar qué prácticas de gestión de la calidad son más importantes o pueden generar mayores beneficios en las organizaciones. Asimismo, se han encontrado evidencias que concluyen que no todas las implementaciones de sistemas de gestión de calidad generan efectos positivos, por lo que es necesario introducir en los estudios variables contingentes que permitan comprender las diferentes situaciones y de esta manera definir qué variables son más relevantes según la contingencia estudiada. Sfreddo, Vieira, Vidor y Santos (2018) y Sousa y Voss (2002) proponen incluir la variable del nivel de madurez de la calidad como variable contingente para determinar qué prácticas de gestión de la calidad son más relevantes según su nivel de madurez. En el presente estudio se ha realizado un estudio multidimensional de las prácticas de la gestión de la calidad y su relación con el performance operativo de las organizaciones tomando el nivel de madurez del gestión de la calidad como variable contigente. El resultado de la evaluación del nivel de madurez como variable de contingencia ha demostrado que los efectos de los beneficios en el desempeño operativo se presentan en los niveles de alta madurez, en cambio los cambios en los niveles inferiores a éstos no presentan una relación significativa. También se demostró en el estudio la importancia de trabajar en la infraestructura de prácticas de gestión de la calidad para permitir el desarrollo de prácticas básicas de gestión de la calidad, ya que son éstas las que finalmente repercuten en el rendimiento operativo.Tesi

An Aggregated Information Technology Checklist for Operational Risk Management

This study addresses the issue of the Information Technology (IT) Governance frameworks and standards that respond to different levels of operational risks, especially those caused by the information systems and technology infrastructure. A requirement analysis regarding Basel II is conducted, a gap analysis between the Information Control Models (ICMs) is performed, and the aggregated IT checklist for Operational Risk Management (ORM) is proposed by mapping the control objectives in ICMs to the operational risk categories described in Basel II as loss event types. The validity and reliability of the study is based on the focus group assessment of the mappingsBasel II, Operational Risk Management, Information Control Model, Information Technology Governance.