RECONCILING KNOWLEGDE MANAGEMENT AND E-COLLABORATION SYSTEMS: THE INFORMATION-DRIVEN KNOWLEDGE MANAGEMENT FRAMEWORK

In recent years, e-collaboration systems have emerged as an essential enabler of communication and collaboration between enterprises. Current trends in the area of e-collaboration emphasize the importance of effective collaborative knowledge management support in e-collaboration systems. Our research aims at proposing an intelligent infrastructure for the reconciliation of knowledge management and e-collaboration systems. The objective of the paper is to introduce a conceptual framework for designing and building the new infrastructure that supports specific characteristics of collaborative knowledge management in e-collaboration systems. The paper articulates how this framework enables efficient knowledge exploration and exploitation, before concluding with implications and recommendations for future developments in this area

Group-centered framework towards a positive design of digital collaboration in global settings

Globally distributed groups require collaborative systems to support their work. Besides being able to support the teamwork, these systems also should promote well-being and maximize the human potential that leads to an engaging system and joyful experience. Designing such system is a significant challenge and requires a thorough understanding of group work. We used the field theory as a lens to view the essential aspects of group motivation and then utilized collaboration personas to analyze the elements of group work. We integrated well-being determinants as engagement factors to develop a group-centered framework for digital collaboration in a global setting. Based on the outcomes, we proposed a conceptual framework to design an engaging collaborative system and recommend system values that can be used to evaluate the system furtherComment: 6 Pages, 3 Figures, Positive computing, International Conference on Industrial Enterprise and System Engineerin

On the architecture of collaboration in inter-organizational natural resource management networks

This paper reviews the architecture of collaboration that exists within inter-organizational natural resource management (NRM) networks. It presents an integrative conceptual framework designed to help operationalize the multi-level interactions that occur between different dimensions of trust, risk perception, and control as key concepts in inter-organizational collaboration. The objective is to identify and justify a series of propositions considered suitable for assessing inter-organizational NRM network collaboration through empirical work. Such an integrative conceptualization goes beyond the existing trust scholarship related to collaborative NRM, and, we argue, offers a useful starting point for further exploring some of the ‘inner’ social dynamics affecting collaborative performance using complex systems thinking. To help establish the relevance of the conceptual framework to transboundary resource governance, a survey operationalizing different dimensions of trust, perceived risk, and control is piloted in the Salish Sea, an ecosystem that spans the Canada-US border between British Columbia and Washington State. Key challenges associated with operationalizing the framework and future research needs are identified

Freight distribution systems with cross-docking: a multidisciplinary analysis

Freight transport constitutes one of the main activities that influences economy and society, as it assures a vital link between suppliers and customers and it represents a major source of employment. Multi-echelon distribution is one of the most common strategies adopted by the transport companies in an aim of cost reduction. This paper presents the main concepts of multi-echelon distribution with cross-docks through a multidisciplinary analysis that includes an optimisation study (using both exact and heuristic methods), a geographic approach (based on the concept of accessibility) and a socio-economic analysis. a conceptual framework for logistics and transport pooling systems, as well as a simulation method for strategic planning optimisation.Freight transport systems, cross-docking, simulation, collaboration, socio-economic issues

Towards a Common Language of Infrastructure Interdependency

Infrastructure systems can exist interdependently with one another either by design, necessity or evolution. There is evidence that interdependencies can be the source of emergent benefits and hazards, and therefore there is value in their identification and management. Achieving this requires collaboration and communication between infrastructure stakeholders across all relevant sectors. Recognising, developing and sharing multiple understandings of infrastructure interdependency and dependency will facilitate a wide range of multi-disciplinary and cross-sectorial work and support productive stakeholder dialogues. This paper therefore aims to initiate discussion around the nature of infrastructure interdependency and dependency in order to establish the basis of a useful, coherent and complete conceptual taxonomy. It sets out an approach for locating this taxonomy and language within a framework of commonplace stakeholder viewpoints. The paper looks at the potential structural arrangements of infrastructure interdependencies before exploring the qualitative ways in which the relationships can be characterised. This builds on the existing body of knowledge as well as experience through case studies in developing an Interdependency Planning and Management Framework for Infrastructure

Interprofessional collaboration concerning persons in transition between mental health and criminal justice services : PINCOM used as a framework for HCR-20V3 assessment

This chapter provides a novel framework for risk assessment and management by combining the Perception of Interprofessional Collaboration Model (PINCOM) and Historical-Clinical-Risk Management-20, Version 3 (HCR-20V3). PINCOM was developed to identify central aspects of interprofessional collaboration, whereas HCR-20V3 is the most used instrument in risk assessment of violence worldwide. The main scope of this chapter is to introduce and discuss the feasibility of combining the two tools to enhance collaboration between service providers in the mental health and criminal justice systems. First, we describe the HCR-20V3 and suggest how parts of it can be jointly used as a tool for concrete collaboration in the practice field. Next, we present the PINCOM tool, containing a conceptual model (PINCOM) and a research methodology (PINCOM-Q). It is suggested that the HCR-20V3 serves as a meeting point between different professionals for being concrete in joint casework. PINCOM can then be used within a larger social innovation framework and as a reflective tool during or after this structured professional assessment and acting as a catalyser for constructive collaboration.publishedVersio

Exploring a framework for advanced electronic business transactions

With the emergence of service-oriented computing technology, companies embrace new ways of carrying out business transactions electronically. Since the parties involved in an electronic business transaction (eBT) manage a heterogeneous information-systems infrastructure within their organizational domains, the collaboration complexity is considerable and safeguarding an interorganizational collaboration with an eBT is difficult, but of high significance. This paper describes a conceptual framework that pays attention to the complexities of an eBT and its differentiating characteristics that go further than traditional database transactions. Since the eBT is a framework that comprises separate levels, pre-existing transaction concepts are explored for populating the respective levels. To show the feasibility of the described eBT framework, industry initiatives that are aspiring to become business-transaction standards, are checked for eBT compatible characteristics. Since realizing an eBT framework raises many tricky issues, the paper maps out important research areas that require scientific attention. Essentially, it is required to investigate how the business semantics influences the nature of an eBT throughout its lifecycle.Peer reviewe

Towards reframing professional expert support

The paper addresses practical ways of reconfiguring professional expertise in development practice in moving away from the expert as a technocrat. Two projects associated with managing natural resource dilemmas suggest an alternative way of framing intervention involving professional experts providing a more appropriate collaborative learning space for development practice. The paper describes the heuristic devices generated by each project as helpful in bringing out dialectic tensions between practice and understanding, and between systems of interest and situations of interest (or situated problems). Firstly, SLIM (social learning for the integrated management and sustainable use of water at catchment scale) - a European Framework Programme 5 project - exemplifies social learning as a measure of sustainable development. The heuristic illustrates the dependence of sustainability on changes in practice and understanding amongst professionals and other stakeholders as part of concerted - rather than merely individual or even collective - action. Secondly, ECOSENSUS (Electronic/Ecological Collaborative Sensemaking Support System) - a Guyana focused intervention involving several UK universities in collaboration with the University of Guyana and Amerindian community representatives from the North Rupununi wetlands - builds on the SLIM heuristic in supporting the development of practice. Additionally, the ECOSENSUS heuristic provides conceptual space for the interaction between conceptual constructs of distributed stakeholders (that is, systems thinking) including those with professional expertise, and the actual context of intervention (the situated problem). Both SLIM and ECOSENSUS provide heuristics for process-orientated management enabling more meaningful and purposeful interaction between professional/ technical experts and other stakeholders, as an alternative to conventional project-orientated management intervention. An alternative framing may help to steer practice away from the apoliticised comforting linearity of professionalised systematic project management towards more constructive systemic endeavours involving multiple stakeholders

Applying human-centered AI in developing effective human-AI teaming: A perspective of human-AI joint cognitive systems

Research and application have used human-AI teaming (HAT) as a new paradigm to develop AI systems. HAT recognizes that AI will function as a teammate instead of simply a tool in collaboration with humans. Effective human-AI teams need to be capable of taking advantage of the unique abilities of both humans and AI while overcoming the known challenges and limitations of each member, augmenting human capabilities, and raising joint performance beyond that of either entity. The National AI Research and Strategic Plan 2023 update has recognized that research programs focusing primarily on the independent performance of AI systems generally fail to consider the functionality that AI must provide within the context of dynamic, adaptive, and collaborative teams and calls for further research on human-AI teaming and collaboration. However, there has been debate about whether AI can work as a teammate with humans. The primary concern is that adopting the "teaming" paradigm contradicts the human-centered AI (HCAI) approach, resulting in humans losing control of AI systems. This article further analyzes the HAT paradigm and the debates. Specifically, we elaborate on our proposed conceptual framework of human-AI joint cognitive systems (HAIJCS) and apply it to represent HAT under the HCAI umbrella. We believe that HAIJCS may help adopt HAI while enabling HCAI. The implications and future work for HAIJCS are also discussed. Insights: AI has led to the emergence of a new form of human-machine relationship: human-AI teaming (HAT), a paradigmatic shift in human-AI systems; We must follow a human-centered AI (HCAI) approach when applying HAT as a new design paradigm; We propose a conceptual framework of human-AI joint cognitive systems (HAIJCS) to represent and implement HAT for developing effective human-AI teamingComment: