Relevance of Unsupervised Metrics in Task-Oriented Dialogue for Evaluating Natural Language Generation

Automated metrics such as BLEU are widely used in the machine translation literature. They have also been used recently in the dialogue community for evaluating dialogue response generation. However, previous work in dialogue response generation has shown that these metrics do not correlate strongly with human judgment in the non task-oriented dialogue setting. Task-oriented dialogue responses are expressed on narrower domains and exhibit lower diversity. It is thus reasonable to think that these automated metrics would correlate well with human judgment in the task-oriented setting where the generation task consists of translating dialogue acts into a sentence. We conduct an empirical study to confirm whether this is the case. Our findings indicate that these automated metrics have stronger correlation with human judgments in the task-oriented setting compared to what has been observed in the non task-oriented setting. We also observe that these metrics correlate even better for datasets which provide multiple ground truth reference sentences. In addition, we show that some of the currently available corpora for task-oriented language generation can be solved with simple models and advocate for more challenging datasets

A Hierarchical Latent Variable Encoder-Decoder Model for Generating Dialogues

Sequential data often possesses a hierarchical structure with complex dependencies between subsequences, such as found between the utterances in a dialogue. In an effort to model this kind of generative process, we propose a neural network-based generative architecture, with latent stochastic variables that span a variable number of time steps. We apply the proposed model to the task of dialogue response generation and compare it with recent neural network architectures. We evaluate the model performance through automatic evaluation metrics and by carrying out a human evaluation. The experiments demonstrate that our model improves upon recently proposed models and that the latent variables facilitate the generation of long outputs and maintain the context.Comment: 15 pages, 5 tables, 4 figure

Measuring Semantic Similarity: Representations and Methods

This dissertation investigates and proposes ways to quantify and measure semantic similarity between texts. The general approach is to rely on linguistic information at various levels, including lexical, lexico-semantic, and syntactic. The approach starts by mapping texts onto structured representations that include lexical, lexico-semantic, and syntactic information. The representation is then used as input to methods designed to measure the semantic similarity between texts based on the available linguistic information.While world knowledge is needed to properly assess semantic similarity of texts, in our approach world knowledge is not used, which is a weakness of it.We limit ourselves to answering the question of how successfully one can measure the semantic similarity of texts using just linguistic information.The lexical information in the original texts is retained by using the words in the corresponding representations of the texts. Syntactic information is encoded using dependency relations trees, which represent explicitly the syntactic relations between words. Word-level semantic information is relatively encoded through the use of semantic similarity measures like WordNet Similarity or explicitly encoded using vectorial representations such as Latent Semantic Analysis (LSA). Several methods are being studied to compare the representations, ranging from simple lexical overlap, to more complex methods such as comparing semantic representations in vector spaces as well as syntactic structures. Furthermore, a few powerful kernel models are proposed to use in combination with Support Vector Machine (SVM) classifiers for the case in which the semantic similarity problem is modeled as a classification task