Social Media Analysis for Social Good

Data on social media is abundant and offers valuable information that can be utilised for a range of purposes. Users share their experiences and opinions on various topics, ranging from their personal life to the community and the world, in real-time. In comparison to conventional data sources, social media is cost-effective to obtain, is up-to-date and reaches a larger audience. By analysing this rich data source, it can contribute to solving societal issues and promote social impact in an equitable manner. In this thesis, I present my research in exploring innovative applications using \ac{NLP} and machine learning to identify patterns and extract actionable insights from social media data to ultimately make a positive impact on society. First, I evaluate the impact of an intervention program aimed at promoting inclusive and equitable learning opportunities for underrepresented communities using social media data. Second, I develop EmoBERT, an emotion-based variant of the BERT model, for detecting fine-grained emotions to gauge the well-being of a population during significant disease outbreaks. Third, to improve public health surveillance on social media, I demonstrate how emotions expressed in social media posts can be incorporated into health mention classification using an intermediate task fine-tuning and multi-feature fusion approach. I also propose a multi-task learning framework to model the literal meanings of disease and symptom words to enhance the classification of health mentions. Fourth, I create a new health mention dataset to address the imbalance in health data availability between developing and developed countries, providing a benchmark alternative to the traditional standards used in digital health research. Finally, I leverage the power of pretrained language models to analyse religious activities, recognised as social determinants of health, during disease outbreaks

Survey of Social Bias in Vision-Language Models

In recent years, the rapid advancement of machine learning (ML) models, particularly transformer-based pre-trained models, has revolutionized Natural Language Processing (NLP) and Computer Vision (CV) fields. However, researchers have discovered that these models can inadvertently capture and reinforce social biases present in their training datasets, leading to potential social harms, such as uneven resource allocation and unfair representation of specific social groups. Addressing these biases and ensuring fairness in artificial intelligence (AI) systems has become a critical concern in the ML community. The recent introduction of pre-trained vision-and-language (VL) models in the emerging multimodal field demands attention to the potential social biases present in these models as well. Although VL models are susceptible to social bias, there is a limited understanding compared to the extensive discussions on bias in NLP and CV. This survey aims to provide researchers with a high-level insight into the similarities and differences of social bias studies in pre-trained models across NLP, CV, and VL. By examining these perspectives, the survey aims to offer valuable guidelines on how to approach and mitigate social bias in both unimodal and multimodal settings. The findings and recommendations presented here can benefit the ML community, fostering the development of fairer and non-biased AI models in various applications and research endeavors

Emotion recognition with Deep Learning

This thesis investigates the challenges of emotion recognition from facial images using the FER2013 dataset. The study employs techniques such as transfer learning, fine-tuning, and convolutional neural networks (CNN) to develop models for accurate emotion classification. Additionally, the models are tested using generated images by AI and compared to the 'fer' python library emotion detector