A reference architecture for the collaborative planning modelling process in multi-tier supply chain networks: a Zachman-based approach

A prominent and contemporary challenge for supply chain (SC) managers concerns the coordination of the efforts of the nodes of the SC in order to mitigate unpredictable market behaviour and satisfy variable customer demand. A productive response to this challenge is to share pertinent market-related information, on a timely basis, in order to effectively manage the decision-making associated with the SC production and transportation planning processes. This paper analyses the most well-known reference modelling languages and frameworks in the collaborative SC field and proposes a novel reference architecture, based upon the Zachman Framework (ZF), for supporting collaborative plan- ning (CP) in multi-level, SC networks. The architecture is applied to an automotive supply chain configuration, where, under a collaborative and decentralised approach, improvements in the service levels for each node were observed. The architecture was shown to provide the base discipline for the organisation of the processes required to manage the CP activity.The authors thanks the support from the project 'Operations Design and Management in Global Supply Chains (GLOBOP)' (Ref. DPI2012-38061-C02-01), funded by the Ministry of Science and Education of Spain, for the supply chain environment research contribution.Hernández Hormazábal, JE.; Lyons, AC.; Poler, R.; Mula, J.; Goncalves, R. (2014). A reference architecture for the collaborative planning modelling process in multi-tier supply chain networks: a Zachman-based approach. Production Planning and Control. 25(13-14):1118-1134. https://doi.org/10.1080/09537287.2013.808842S111811342513-14Al-Mutawah, K., Lee, V., & Cheung, Y. (2008). A new multi-agent system framework for tacit knowledge management in manufacturing supply chains. Journal of Intelligent Manufacturing, 20(5), 593-610. doi:10.1007/s10845-008-0142-0Baïna, S., Panetto, H., & Morel, G. (2009). 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Multi Site Coordination using a Multi-Agent System

A new approach of coordination of decisions in a multi site system is proposed. It is based this approach on a multi-agent concept and on the principle of distributed network of enterprises. For this purpose, each enterprise is defined as autonomous and performs simultaneously at the local and global levels. The basic component of our approach is a so-called Virtual Enterprise Node (VEN), where the enterprise network is represented as a set of tiers (like in a product breakdown structure). Within the network, each partner constitutes a VEN, which is in contact with several customers and suppliers. Exchanges between the VENs ensure the autonomy of decision, and guarantiee the consistency of information and material flows. Only two complementary VEN agents are necessary: one for external interactions, the Negotiator Agent (NA) and one for the planning of internal decisions, the Planner Agent (PA). If supply problems occur in the network, two other agents are defined: the Tier Negotiator Agent (TNA) working at the tier level only and the Supply Chain Mediator Agent (SCMA) working at the level of the enterprise network. These two agents are only active when the perturbation occurs. Otherwise, the VENs process the flow of information alone. With this new approach, managing enterprise network becomes much more transparent and looks like managing a simple enterprise in the network. The use of a Multi-Agent System (MAS) allows physical distribution of the decisional system, and procures a heterarchical organization structure with a decentralized control that guaranties the autonomy of each entity and the flexibility of the network

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One of the main research issues in supply chain management is to improve the global efficiency of supply chains. However, the improvement efforts often fail because supply chains are complex, are subject to frequent changes, and collaboration and information sharing in the supply chains are often infeasible. This paper presents a practical collaboration framework for supply chain management wherein multi-agent systems form dynamic information networks and coordinate their production and order planning according to synchronized estimation of market demands. In the framework, agents employ an iterative relaxation contract net protocol to find the most desirable suppliers by using data envelopment analysis. Furthermore, the chain of buyers and suppliers, from the end markets to raw material suppliers, form dynamic information networks for synchronized planning. This paper presents an agent-based dynamic information network for supply chain management and discusses the associated pros and cons

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Coordination between organizations on strategic, tactical and operation levels leads to more effective and efficient supply chains. Supply chain management is increasing day by day in modern enterprises.. The environment is becoming competitive and many enterprises will find it difficult to survive if they do not make their sourcing, production and distribution more efficient. Multi-agent supply chain management has recognized as an effective methodology for supply chain management. Multi-agent systems (MAS) offer new methods compared to conventional, centrally organized architectures in the scope of supply chain management (SCM). Since necessary data are not available within the whole supply chain, an integrated approach for production planning and control taking into account all the partners involved is not feasible. In this study we show how MAS architecture interacts in the integrated SCM architecture with the help of various intelligent agents to highlight the above problem

From supply chains to demand networks. Agents in retailing: the electrical bazaar

A paradigm shift is taking place in logistics. The focus is changing from operational effectiveness to adaptation. Supply Chains will develop into networks that will adapt to consumer demand in almost real time. Time to market, capacity of adaptation and enrichment of customer experience seem to be the key elements of this new paradigm. In this environment emerging technologies like RFID (Radio Frequency ID), Intelligent Products and the Internet, are triggering a reconsideration of methods, procedures and goals. We present a Multiagent System framework specialized in retail that addresses these changes with the use of rational agents and takes advantages of the new market opportunities. Like in an old bazaar, agents able to learn, cooperate, take advantage of gossip and distinguish between collaborators and competitors, have the ability to adapt, learn and react to a changing environment better than any other structure. Keywords: Supply Chains, Distributed Artificial Intelligence, Multiagent System.Postprint (published version