Smart working technologies in industry 4.0 : contributions to different manufacturing activities and workers’ skills

A Indústria 4.0 é considerada a quarta revolução industrial porque utiliza uma ampla integração de tecnologias de informação e de operação na fabricação industrial. Apesar dessa perspectiva tecnológica, diversos estudos vêm evidenciando a importância de considerar o fator humano para o desenvolvimento de um sistema de manufatura inteligente. Nesse sentido, a dimensão denominada como Smart Working precisa ser melhor investigada, uma vez que entender como as tecnologias afetam os trabalhadores e as habilidades desses são cruciais para o bom desempenho das fábricas. Em razão disso, o objetivo desta dissertação foi entender como as Smart Working Technologies (SWT) podem contribuir para as atividades e as habilidades dos trabalhadores da manufatura. Para tanto, primeiramente foi realizada uma análise abrangente da literatura para identificar as SWT e seus impactos nas capacidades dos trabalhadores em suas atividades de manufatura. Deste modo, foram analisados 80 artigos que relacionam as SWT em oito atividades de manufatura. Posteriormente, foi selecionada uma das SWT mais relevantes conforme a literatura, os robôs colaborativos, para identificar os efeitos das tecnologias nas habilidades dos trabalhadores. Deste modo, foram analisados 138 casos de aplicação reportados por uma das empresas fornecedoras líderes mundiais, bem como três entrevistas com empresas adotantes da tecnologia. Os resultados apontam que existem 15 SWT que podem ser implementadas nas atividades de manufatura e relacionadas às capacidades dos trabalhadores. Além disso, os resultados também apontam que podem existir quatro efeitos das SWT nas habilidades dos trabalhadores. Estes achados demonstram que de acordo com a estratégia da empresa uma SWT pode impactar de diferentes formas os trabalhadores.Industry 4.0 is considered the fourth industrial revolution because it uses a broad integration of information and operating technologies in industrial manufacturing. Despite this technological perspective, several studies have highlighted the importance of considering the human factor to develop a smart manufacturing system. In this sense, the Smart Working dimension needs to be further investigated since understanding how technologies affect workers and their skills are crucial for factories' good performance. Therefore, the objective of this dissertation was to understand how Smart Working Technologies (SWT) can contribute to the activities and skills of manufacturing workers. To this end, firstly a systematic literature review was carried out to identify SWTs and their impacts on workers' capabilities in their manufacturing activities. Thus, 80 articles relating to SWT in eight manufacturing activities were analyzed. Subsequently, one of the most relevant SWTs according to the literature, collaborative robots, was selected to identify the effects of technologies on workers' skills. In this way, 138 application cases reported by one of the world's leading supplier companies were analyzed, as well as three interviews with companies that adopted the technology. The results show that there are 15 SWT that can be implemented in manufacturing activities and related to workers' capabilities. In addition, the results also point out that there may be four effects of SWT on workers' skills. According to the company's strategy, these findings demonstrate that an SWT can impact workers in different ways

Occupational health and safety issues in human-robot collaboration: State of the art and open challenges

Human-Robot Collaboration (HRC) refers to the interaction of workers and robots in a shared workspace. Owing to the integration of the industrial automation strengths with the inimitable cognitive capabilities of humans, HRC is paramount to move towards advanced and sustainable production systems. Although the overall safety of collaborative robotics has increased over time, further research efforts are needed to allow humans to operate alongside robots, with awareness and trust. Numerous safety concerns are open, and either new or enhanced technical, procedural and organizational measures have to be investigated to design and implement inherently safe and ergonomic automation solutions, aligning the systems performance and the human safety. Therefore, a bibliometric analysis and a literature review are carried out in the present paper to provide a comprehensive overview of Occupational Health and Safety (OHS) issues in HRC. As a result, the most researched topics and application areas, and the possible future lines of research are identified. Reviewed articles stress the central role played by humans during collaboration, underlining the need to integrate the human factor in the hazard analysis and risk assessment. Human-centered design and cognitive engineering principles also require further investigations to increase the worker acceptance and trust during collaboration. Deepened studies are compulsory in the healthcare sector, to investigate the social and ethical implications of HRC. Whatever the application context is, the implementation of more and more advanced technologies is fundamental to overcome the current HRC safety concerns, designing low-risk HRC systems while ensuring the system productivity

The cognitive operator 4.0

While previous Industrial Revolutions have increasingly seen the human as a cog in the system, each step reducing the cognitive content of work, Industry 4.0 contrarily views the human as a knowledge worker putting increased focus on cognitive skills and specialised craftsmanship. The opportunities that technological advancement provide are in abundance and to be able to fully take advantage of them, understanding how humans interact with increasingly complex technology is crucial. The Operator 4.0, a framework of eight plausible scenarios attempting to highlight what Industry 4.0 entails for the human worker, takes advantage of extended reality technology; having real-time access to large amounts of data and information; being physically enhanced using powered exoskeletons or through collaboration with automation; and finally real-time monitoring of operator status and health as well as the possibility to collaborate socially with other agents in the Industrial Internet of Things, Services, and People. Some of these will impose larger cognitive challenges than others and this paper presents and discusses parts of the Operator 4.0 projections that will have implications on cognitive work

Decision-making framework for implementing safer human-robot collaboration workstations: system dynamics modeling

Human-Robot Collaboration (HRC) systems are often implemented seeking for reducing risk of Work-related Musculoskeletal Disorders (WMSD) development and increasing productivity. The challenge is to successfully implement an industrial HRC to manage those factors, considering that non-linear behaviors of complex systems can produce counterintuitive effects. Therefore, the aim of this study was to design a decision-making framework considering the key ergonomic methods and using a computational model for simulations. It considered the main systemic influences when implementing a collaborative robot (cobot) into a production system and simulated scenarios of productivity and WMSD risk. In order to verify whether the computational model for simulating scenarios would be useful in the framework, a case study in a manual assembly workstation was conducted. The results show that both cycle time and WMSD risk depend on the Level of Collaboration (LoC). The proposed framework helps deciding which cobot to implement in a context of industrial assembly process. System dynamics were used to understand the actual behavior of all factors and to predict scenarios. Finally, the framework presented a clear roadmap for the future development of an industrial HRC system, drastically reducing risk management in decision-making.This work was supported by European Structural and Investment Funds in the FEDER component, through the Operational Competitiveness and Internationalization Programme (COMPETE 2020) [Project n◦ 39479; Funding Reference: POCI-01-0247-FEDER-39479] and by FCT - Fundação para a Ciência e Tecnologia within the R&D Units Project Scope: UIDB/00319/202