Overcoming Data Breaches and Human Factors in Minimizing Threats to Cyber-Security Ecosystems

This mixed-methods study focused on the internal human factors responsible for data breaches that could cause adverse impacts on organizations. Based on the Swiss cheese theory, the study was designed to examine preventative measures that managers could implement to minimize potential data breaches resulting from internal employees\u27 behaviors. The purpose of this study was to provide insight to managers about developing strategies that could prevent data breaches from cyber-threats by focusing on the specific internal human factors responsible for data breaches, the root causes, and the preventive measures that could minimize threats from internal employees. Data were collected from 10 managers and 12 employees from the business sector, and 5 government managers in Ivory Coast, Africa. The mixed methodology focused on the why and who using the phenomenological approach, consisting of a survey, face-to-face interviews using open-ended questions, and a questionnaire to extract the experiences and perceptions of the participants about preventing the adverse consequences from cyber-threats. The results indicated the importance of top managers to be committed to a coordinated, continuous effort throughout the organization to ensure cyber security awareness, training, and compliance of security policies and procedures, as well as implementing and upgrading software designed to detect and prevent data breaches both internally and externally. The findings of this study could contribute to social change by educating managers about preventing data breaches who in turn may implement information accessibility without retribution. Protecting confidential data is a major concern because one data breach could impact many people as well as jeopardize the viability of the entire organization

Ethical Issues in cybersecurity: employing red teams, responding to ransomware attacks and attempting botnet takedowns

The following four research questions are analysed in this thesis: What are the ethical issues that arise in cybersecurity in the business domain? Is it ethically appropriate for organisations to employ red teams to find security vulnerabilities? What is the ethically appropriate organisational response to a ransomware attack? Is it ethically appropriate for organisations to attempt a botnet takedown in response to a DDoS attack? The first research question is answered by way of a literature review which reveals that many ethical issues arise in cybersecurity in the business domain. The second, third and fourth research questions are analysed using a strategic method described by Robert A Phillips. This method, based on stakeholder theory and the political theory of John Rawls, provides a philosophical basis for stakeholder legitimacy and the prioritisation of stakeholders’ interests should conflict of interests amongst stakeholders arise. This method can be replicated by decision-makers to determine ethically appropriate courses of action to take