Representation of business processes at multiple levels of abstraction (strategic, tactical and operational) during the requirements elicitation stage of a software project, and the measurement of their functional size with ISO 19761

This thesis aims at helping software engineers and business analysts to better model business processes when those models are meant to be used: for software requirements specification, and for functional size measurement purposes. The research goal of this thesis is to contribute to the representation of business processes for its use during the requirements elicitation stage of a software project. To achieve this goal, two research objectives are clearly defined: 1. To propose a novel modeling approach that generates business process models intended to be used in a software requirements elicitation activity. The modeling approach should not significantly increase the complexity of the modeling notations used to represent the business processes; and it must allow the active participation of the various stakeholders involved in a typical software project in order to represent, in a consistent and structured way, their needs and constraints. 2. To develop a procedure to measure the functional size of a software application from the business process models representing it. This measurement procedure should be compatible with the COSMIC ISO 19761 standard; and it should be able to be used independently of the modeling notation used to represent the business process. To achieve the first objective, this thesis proposes a novel modeling approach (coined BPM+) that models business processes at three levels of abstraction: strategic, tactical and operational. An a priori version of BPM+ was designed based on the findings of the literature review. This a priori version was iteratively refined through a pilot case study in industry, a series of ontological analyses, and a survey of experts. As a result, a reviewed version of BPM+ was proposed. The reviewed version was evaluated through a second case study in industry. Therefore, the design of BPM+ has been based on a triangulation of evidences obtained from various sources. To achieve the second objective, the measurement procedure was developed from an analytical comparison between the specifications of COSMIC and those of the modeling notations selected for this research (i.e. BPMN and Qualigram). This analytical comparison helped to define a set of modeling guidelines for the business application software domain. The comparison also allowed defining a set of mapping rules between the modeling notations’ constructs and the COSMIC concepts. In addition, the modeling guidelines were adapted for their application to the real-time software domain. The measurement procedure was evaluated by comparing its measurement results to those obtained in COSMIC reference case studies. The research results demonstrate that: 1. BPM+ allows generating business process models that represent in a consistent and structured way the needs of various stakeholders. 2. Qualigram notation is better suited to BPM+’s design. In addition, Qualigram notation is preferred to be used for non-IT stakeholders, while BPMN is preferred for IT stakeholders. 3. The measurement procedure was successfully applied using two different notations: Qualigram and BPMN, and in two different software domains: the business application domain and the real-time domain. 4. The accuracy of the measurement procedure is in conformity with all the rules of the ISO 19761 standard

ICSEA 2021: the sixteenth international conference on software engineering advances

The Sixteenth International Conference on Software Engineering Advances (ICSEA 2021), held on October 3 - 7, 2021 in Barcelona, Spain, continued a series of events covering a broad spectrum of software-related topics. The conference covered fundamentals on designing, implementing, testing, validating and maintaining various kinds of software. The tracks treated the topics from theory to practice, in terms of methodologies, design, implementation, testing, use cases, tools, and lessons learnt. The conference topics covered classical and advanced methodologies, open source, agile software, as well as software deployment and software economics and education. The conference had the following tracks: Advances in fundamentals for software development Advanced mechanisms for software development Advanced design tools for developing software Software engineering for service computing (SOA and Cloud) Advanced facilities for accessing software Software performance Software security, privacy, safeness Advances in software testing Specialized software advanced applications Web Accessibility Open source software Agile and Lean approaches in software engineering Software deployment and maintenance Software engineering techniques, metrics, and formalisms Software economics, adoption, and education Business technology Improving productivity in research on software engineering Trends and achievements Similar to the previous edition, this event continued to be very competitive in its selection process and very well perceived by the international software engineering community. As such, it is attracting excellent contributions and active participation from all over the world. We were very pleased to receive a large amount of top quality contributions. We take here the opportunity to warmly thank all the members of the ICSEA 2021 technical program committee as well as the numerous reviewers. The creation of such a broad and high quality conference program would not have been possible without their involvement. We also kindly thank all the authors that dedicated much of their time and efforts to contribute to the ICSEA 2021. We truly believe that thanks to all these efforts, the final conference program consists of top quality contributions. This event could also not have been a reality without the support of many individuals, organizations and sponsors. We also gratefully thank the members of the ICSEA 2021 organizing committee for their help in handling the logistics and for their work that is making this professional meeting a success. We hope the ICSEA 2021 was a successful international forum for the exchange of ideas and results between academia and industry and to promote further progress in software engineering research

Combining SOA and BPM Technologies for Cross-System Process Automation

This paper summarizes the results of an industry case study that introduced a cross-system business process automation solution based on a combination of SOA and BPM standard technologies (i.e., BPMN, BPEL, WSDL). Besides discussing major weaknesses of the existing, custom-built, solution and comparing them against experiences with the developed prototype, the paper presents a course of action for transforming the current solution into the proposed solution. This includes a general approach, consisting of four distinct steps, as well as specific action items that are to be performed for every step. The discussion also covers language and tool support and challenges arising from the transformation